Overview

Hotel Kaiserhof
Top Luxury Hotel

Wartburgallee 2, 99817 Eisenach, Thuringia, Germany
+49 3691 88 890

$87+

Overall guest ratings

8.0/10 Good
Based on 553 reviews

Review highlights

  • 10.0
  • 8.8
  • 4.8
  • 3.9

Good to know

  • Near city centre

Nearby

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    About

    Located near a train station, Hotel Kaiserhof is a great choice for a stay in Eisenach. You can indulge in hot stone massages, facials, or mani/pedis, and grab a bite to eat at Turmschaenke, which serves international cuisine and is open for dinner. A bar/lounge and a sauna are other highlights, and rooms at this upscale hotel offer flat-screen TVs and room service.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Spa
    • Cable or satellite TV
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 553 reviews
    • 10.0 "Incredible bar."
    • 8.8 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
    • 8.4 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.7 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.3 "67% were disappointed with the minibar."
      4.5 "55% found problems with the furniture."
      3.8 "Air conditioning was criticized by 62%."
      3.2 "For 68%, the rooms looked old."
      1.6 "84% criticized the small bathroom."
      1.9 "81% thought the tv was sub-standard."
    • 3.9 "Not very comfortable."
      2.9 "71% said rooms were small."
      3.6 "64% thought it was too noisy."
      3.8 "Air conditioning was criticized by 62%."
      1.6 "84% criticized the small bathroom."
    • 3.6 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 3.3 "Wellness & sports facilities were not very nice."
      3.2 "68% were unhappy with the sauna."
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    Overall Rating

    8.1 Excellent
    Based on 320 reviews
    • 8.8 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      2.8 "72% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.3 "87% criticized the small bathroom."
      1.3 "87% thought they were poorly maintained."
    • 4.1 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.0 "60% thought it was too noisy."
      1.3 "87% criticized the small bathroom."

    Overall Rating

    8.3 Excellent
    Based on 66 reviews
    • 8.7 "Breakfast is good."
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
    • 5.2 "Rooms are ok."
    • 4.4 "Not very comfortable."

    Overall Rating

    7.9 Good
    Based on 165 reviews
    • 8.8 "Breakfast is good."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 4.8 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.2 "68% complained about the bathroom."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Near city centre"
    data provided by TrustYou

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