The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider the Upper Suite for a Better Experience: Guests enjoyed drinks and a nice view in the upstairs suite, with the bonus of seeing toucans in the morning. However, the second bottom floor suite may not be suitable for four people due to the condition of the sofa bed and limited sleeping space.
Ensure Clear Communication for Room Selection: Some guests faced issues with room allocation, so it's advisable to communicate clearly and confirm the specific details of the accommodation to avoid any misunderstandings or additional charges.
Embrace the Stunning Views: The hotel's high mountain location offers incredible views, which many guests loved despite the rough road leading to the property.
Explore the Surrounding Area: The hotel is conveniently located near Costa Rica Sky Adventures, the Butterfly Conservatory, and Arenal Eco Zoo, providing opportunities for exploration and adventure.
Verify Room Capacity: Some guests found the accommodation misleading in terms of capacity, so it's recommended to verify the suitability of the room for the number of guests to ensure a comfortable stay.
Plan for Airport Shuttle Service: Take advantage of the hotel's airport shuttle service for convenient transportation, but be mindful of the surcharge associated with this service.
Enjoy Complimentary Breakfast: Guests appreciated the complimentary breakfast, adding value to their stay. It's a good opportunity to start the day with a satisfying meal before exploring the nearby attractions.
Relax in the Garden and Patio: The hotel offers a terrace, picnic area, and garden, providing peaceful outdoor spaces for relaxation and enjoyment of the natural surroundings.
Clarify Booking Details: Some guests experienced issues with incorrect charges, so it's important to double-check booking details and ensure that the correct accommodation is provided to avoid any billing discrepancies.
Be Mindful of Room Condition: While the views are stunning, some guests encountered cleanliness and maintenance issues, so it's advisable to manage expectations regarding the overall condition of the rooms.
