Having dinner on the rooftop terrace and the fact that the hotel staff was willing to make it happen. The day time staff (male employee from Belgium) was extremely helpful and accommodating. Definitely a hotel to consider if traveling to the Rioja region.
Fascinating design/architecture. Beautiful interior and exterior lighting. Comfort. Interesting location. Friendly, helpful staff. Some noise in evening from terrace under our room window. Limited choice of bar food, if you didn't want restaurant meal.
Comfortable, very modern hotel with helpful staff. If staying more than 2 nights then the evening food options in the hotel become limited.
Everything - the rooms are great, the hotel is beutiful
Good hotel staff and very good breakfast. Unluckily,stayed in room101 where noisy hotel generators were audible all night making an uncomfortable and sleepless night.Other rooms are presumably much better and don,t have this problem.
it's proximity to the city centre and the local tapas bars,underground parking is a must outside windows needed cleaning badly..inside was spotless,very noisy outside in the night but expepected because of great location
The atmosphere of the town of Logrono. The hotel room had lots of facilities and we enjoyed our stay. It was rather noisy. Perhaps if we had been on the top floor (we were on the 4th) it would have been less noisy
no one bothered us ;could come and go as we liked, friendly efficient staff.
the location the hotel staff was not friendly nor were they at all helpful in making our stay pleasant
The main advantage of this hotel is its location - in the historical centre of the town and about 50 meters from the famous "tapas street". The room was rather big, clean and quiet, the stuff works pretty good - this place is worth its price. It was tricky to find the way to the hotel on the car. It was necessary to move about 100 meters on the pedestrian road and our car navigator couldn't build the proper route.
Very close to all the emeneties, tapas, shopping, culture The only problem was whilst there, they were doing repairs to the road, therefore a little problem with the car. When finished it will be excellent and easy to get to the hotel and its car park
Centre of town and able to walk through the excellent tapas bars
The Hotel is situated in the heart of Logroño with many bars and restaurants.
Large room and central location Bar service was poorly manned and the Gym/sauna was 5 minutes from the premises
the hotel was very well located and very friendly staff. They had accommodations that were great for all of us. Parking was difficult
The valet parking service was very helpful. The location could not have been better and the staff were very friendly and helpful.
This hotel was excellent value for money and staff were very friendly and helpful. Very clean and the breakfast was one of the best that we had. We stayed here to visit the Rioja bodegas but the tapas bars in Logrono were amazing.
quiet room used for the celebrations of the PP party on election night during our stay, hotel crowded and communal areas noisy - would have preferred to know this in advance
central,clean, welcoming and in Logrono!
Stayed there just for one night during San Mateo, from friday to saturday. Normally is it nearly impossible to get a room in Logrono this weekend, but I was lucky. The price was raised because of the feria, but it was still good value. I'm planning a trip back next year and it's possible I will book a room for the whole feria at this hotel. Most of the bullfighters and their staff live here. I didn't like the staff looking at my feet because I was wearing sandals! It isn't that high up!
Good room and bathroom better. Staff very helpful. Good choice for breakfast. They had an agreement with a very good local gym. Considering there was a tile floor I was surprised how dirty it was but it wouldn't put me off going back.
The staff were helpful. I booked two rroms for two nights for my family and another. Both room rates were the same. However, the room which my family stayed in is much smaller than the other room. The other room has a sofa and a huge bathroom.
Rooms had good WiFi and were clean Was a little difficult to find as it is in a retail park. Not a place with much charm but practicle and plenty of parking.
We were just on our trip to England so just a stopover We were in room 310 and the air conditioning was
Parking not a problem Easy to find - on route from San Sebastian Beds were very uncomfortable. Only 1 pillow. Room very small - for a 4* Hotel
it was clean and the staff was great and very helpful it's location was terrible and they never advertised that they were not in Lorgroño. because of the location I would not reccomend this hotel.
As usual very high standards. This is our 3 year of staying on our way back to England and then back to Spain.
Good practical hotel for an overnight stay. Clean, tidy rooms, good facilities in the area and overall good value for money. No fridge in the room and only one chair in a double room ?
Very good value T V did not work.
If there had not been a coach party in on the Sunday night there would not have been any food available!!! Very poor for a 4 **** hotel.
Helpful reception staff. Good-sized room. We arrived on a Sunday and were told that the restaurant does not open on Sundays. The hotel is in an out-of-town commercial centre and the only place to get a cooked meal was the burger bar in the bowling alley!
Comfortable, had everything we needed. No
The private car parking was gratuit and permanently monitored.
It was easy to find and handy for the city centre.
Size of room and good location close to the motorway No food was available on Sunday night as the resturant was closed
This is a new hotel. Everything inside the hotel was great. The location is terrible. We stayed here because we wanted to go to Bilbao and this is a cheap option with free internet and parking. But the neighborhood is terrible. It's on a industrial park where they are building.
close to main road through town poor bar area
Very friendly owners
Convenient location (for drivers), free parking, excellent and cheap cafeteria Empty minibar!
Closeness to road links to Santander. Walking distance to the old and new town. Very interesting City. They accepted our pet labrador. Television did not work. Rooms need updating. No hair dryer in room. They said a disc player was available - could not find one. Extra 19 euros to park the car over night.
It was easy to find It is attached to a filling station
Excellent reception staff, comfortable rooms, quiet area (although just a few minutes walk from the Old City, comprehensive facilities
A comfortable and quiet city centre hotel with secure parking and a pleasant swimming pool for no more than two concurrent swimmers.
The room was beautiful and clean. No.
Comfortable, large bed, free mini-bar, large luxuary bathroom, helpfull staff
Quite the best standard of room I have stayed in ,at a hotel chain,the rooms are luxury
The evening meat was very poor
Very friendly stuff, clean and comfortable. n.a
Although they made a mistake with the bill charging us too much, they returned the money before we even noticed. Free bottled water was a nice touch. It was quite a long way from the centre.
The hotel was very clean and quiet. The staff was very friendly, stored luggage, called taxis and provided local information.
I liked the expansive grounds and the view of the vineyards from our bedroom window. I thought the maintenance on the building wasn't great, the bathroom was small, telephone didn't work, the shower controls were difficult and stuck on boiling hot, and the bath was tiny - just as well I am not obese
Beautiful design , excellent food and good service in a very pleasant and quiet setting . Ideal for a few days of relaxing ;
Everything! It should be a little bit cheaper
Being an Architect what brought me to this hotel was obviously the design by Frank Ghery.On arrival I was taken aback by the setting and a scenery.Rooms are beautiful and very comfortable.
The location and design of the buildings are excellent, the rooms extremely comfortable and the staff friendly and attentive. The spa is very good, as are the staff who run it, and the food is of very high quality. The breakfasts were particularly good as was the staff who looked after them The gourmet restaurant food is first class, but there could have been an a la carte choice rather than two long tasting menus. Service in the bistro was occasionally slow. On nights when the gourmet restaurant is closed, one needs to know that one may need to book the bistro early. We were fortunately able to eat the same food in the bar
Beautiful big rooms and amazing scenery. The restaurant tasting menu was unbelievable! The decor and ambiance in restaurant was lacking. Though the food made up for everything!! A little too pricey too for the hotel being kind of empty.
unique hotel with fantastic facilites and service but at a price few can afford very limited common area around the hotel. all usable space is perhaps unsprisingly vineyards.
The location and hotel itself. The breakfast staff were exceptional. The reception staff were poor and ill-informed. My room had a wine stained rug and the glasses were not neither removed nor cleaned every day.
everything.the staff was excellent.so nice and trying to help in every single detail. So profesional. nothing.absoLutely perfect in any case.
Central Position Creaking floors, noisy plumbing, very small bathroom. Overall, just not a 4 star hotel
we were visiting vineyards,it was very central for easy access. no
Clean, comfortable (air conditioned). close to centre Could hear traffic early in morning
No Or limited english spoken
Room was very nice, good toilitries that I needed and slippers for sore feet. Internet access was very valuable. Hotel very central and great value for money. Staff made no effort to be friendly whatsoever.
The central location was first class and the underground parking a real bonus (although at an extra cost). The staff were extremely helpful.
situation - easy to find, easy to walk around the city Parking was tight and limited
A great room for families. Plenty of space for parents and two children, even with their own beds.
The fact that it was so central and easy to find Room service was poor - dinner delivered cold!
Great town location, very central and great for exploring the Rioja wine region. Breakfast included would have been even better
poor dining facilities. Internet direction information bad.
it is central the rooms were very dark and cold
very clean and comfortable easy to get to our places we wanted to be no coffee facilities in room and vending coffee yuk
Staff were extremely friendly and helpful!
Central, comfortable, clean When first checking in, hotel staff (a guy) was abrupt and surly, not very welcoming at all
The location was excellent for the town. Good to have garage facilites on site and fairly easy access. Clean, modern and pleasant hotel. Very efficient receptionist. We weren't told cost of breakfast nor any info about it in our oom. So didn't eat at hotel. Room was quite small.
the location was excellent and on the doorstop of the historic centre with plenty of shops,restaurants and bars. the service in the restaurant at breakfast was appalling. Also the cold food and bread on the buffet was not replenished when it ran out. We also waited 20-25 mins for the hot food to be replaced and in the end we and several other guest decided we could not wait any longer for this. On checking out we explained this and were charged for continental breakfast only.
Situated directly on the camino de Santiago, easy to find The gentleman at reception acted very surprised that two women with backpacks showed up in his lobby and seemed skeptical that we had a reservation.
nicely done hotel on the Gran Via in Logrono near main shops and restaurants. Very comfortable, modern, stylish. would definitely stay there again.
very helpful staff
The Location! Clean and confortable Hotel ! They should improve the air conduct because the room smell like smoking and we were in a non smoking room !
A very nice bodega with good wines. Excellent restaurant in the vine cave and friendly staff that shows you around in the celler.
Room and breakfast were good. No evening meal, or hot drinks/snacks available, despite this being on website details. Also no evening visit to Bodega, only at 11.00 am.
The hotel was marvelous and the staff very helpful. We did not want to leave the room. parking is a bit problematic and not close to the hotel
Huge room-Superb- staff excellent - tour of winery/tasting very interesting
The Rioja region is very nice, view on mountains around. The hotel is very good, modern, rooms nicely decorated and large. You can taste wine at the cellar at 7pm and 11am. The breakfast is very good and varied. The staff is very nice. The village around is quite ugly. No internet.
Great location to stay, we had a nice tour in the wine cellars, very friendly and helpfull staff.
Staff are very friendly and helpful. The tour of the winery is included in the room rate. We loved it!
Nothing because of its location---the outskirts of a town that was extremely poor with no facilities The recommended restaurant was 23eu for 2 courses /the only place to eat other than a bar The hotel was quite expensive so our expectations were high Cost 106eu more than the paradors we stayed in Location we knew the hotel was on the road but not directly opposite 2 blocks of flats and a rubbish dump. Not a vineyard in sight even though the hotel appealed to us for its bodega. We were booked for 2 nights but left after one
The winery & staff were superb. Not many resturants in the area.
Good size rooms with comfortable beds and good washroom fascilities
Rooms were very big and very clean!!! Super location. A small thing....Floors are wooden and cleaning staff wears shoes that make alot of noise in the morning!!!
Visited local museums and ate the excellent food outside the hotel. The interior parking is awful. underground with an illogical layout too small for a new renault Megane in most places. Beds excessively low.
Location. No View from room
Pleasant hotel in a very good location at the edge of Logrono old town. Near to a very good collection of tapas bars!
The sytle and comfort of the hotel and its location. Morematerial for travellers in English
Directly on the Camino de Santiago so perfect for a bit of luxury overnight. Our room overlooked The Way so we could watch the other pilgrims. Room was fine and staff very helpful. Would definitely recommend.
Very near to city centre and the decoration was modern. Staff was very helpful. No place to settle the luggages. If there is an electric kettle for having some hot water would be better.
clean and modern, very helpful staff, excellent breakfast service directions from web site link were not clear, 1 way streets and pedestrianised area made car access complex.
Excellent location Breakfast should be included. Thin walls. Could be quite noisy depending on who is in nextdoor room.
Upon arrival we had a Lovely glass of Red win
Staff was very friendly and helpfull. Location is perfect. We came with our bikes and they took care of them. It looks better on the pictures. Rooms are not so modern and well decorated like reception desk and hotel interior, but they are correct and we didn't mind.
good central location, very clean and confortable, friendly staff no parking (the price of public underground parking nearby is 22€ per night for a motorbike !!!!) and breakfast too expensive (10€ per person)
Extremely clean hotel and very friendly staff.
the location was excellent for a city stop-over. The staff were helpful and spoke good English
The surprise of the beautifully designed modern interior to a classic city centre building.
this was a very trendy hotel with glass stairs and comfortable rooms...location great parking underground cost 12 Euros even with the hotel discount..
we liked the pleasant and helpful staff. the central location right on the edge of the old town was perfect. the bedroom was surprisingly roomy for an economy hotel.
An efficient and helpful reception. The room was comfortable and clean, with a good outlook. A good buffet breakfast. In a bar with only one other customer, who seemed to be a friend of the barman, being totally ignored when we entered and tried to order - the long conversation with the barman's friend being obviously of greater importance. My wife was given the smallest measure of wine I have ever seen poured in Spain. Later, a Spanish couple queried the smallnes of the wine measure, and were told that it was the Internationally agreed measure! We asked at reception to see the restaurant menu, but when we wanted to dine were told the restaurant was closed and we would have to eat in the bar cafe. The food was cold and unpalatable, and overpriced.
Free parking (if you don't use their underground garage). Swimming pool & less than a 10 minute walk to the beautiful old town
Excellent location to tour La Rioja region in Spain. Reception staff extremely helpful in arranging access to local wineries closed due to a national strike.
Ideally situated in the Rioja region and also handy for the short trip to Bilbao to catch the lunchtime ferry home.
this is our second visit to this hotel, we found as previously clean and comfortable accomodation. the location was fantastic, good access to the town and local area my only disapointment was that the main restaurant was not available on sunday evenings, the alternative was food offered in the bar area, which was a limited menu.
Really nice hotel - good service, friendly staff and all the facilities you need - the bar was open late and breakfast good. Also the restaurant upstairs is pretty good and good value. The only downside is that the hotel is situated a bit away from the town - about a 15 minute walk but it is seriously uphill on the way there. But we drove up the hill and could park easily and for free.
The food was excellent - chef very gifted. everything was great - loved our stay in Laguardia so much we extended by 2 extra days
Staff were very friendly. Childrens inside play area. WiFi in hotel did not go out to pool area.
Free use of the internet. Personel taste, but the decor of the room is of an individual taste and would not be ours.
Modern and comfortable
The town was clean and buildings both in the new part and the old town were impressive No
room with a nice view staff very very unpolite
Definately the best value for money and asthetic appeal of the three hotels we stayed at in Spain I had a small cockroach in the bathroom overnight
General location and secure parking for motorcycle. No bar or restaurant.
The hotel was clean and located in a quiet area of the city. The staff was very polite. The breakfast was expensive.
The room was good value for money; the breakfast was reasonable. The staff are helpful and the wifi system in the lobby is functional. There are too few decent restaurants near the hotel. To go shopping in town requires the use of a car.
It is difficult to say what ius best about the hotel. All ptretty average and in poor location Located in the wrong part of town. Really suitable as a hotel for business people rather than tourists
The hotel whas quiet, clean, confortable Nothing
Good basic hotel with a great breakfast. The breakfast is worth the money. The location is in the edge of twin and not near old town but logrono is small and you could walk to anything from this location. Area is safe and clean.
the room was nice, the spa area with sauna and jacuzzi was great. the staff was incredibly rude and wasn't shy to openly make fun of non-spanish speaking guests, not only about us, but other foreign visitors as well. we have never felt that unwelcome ever anywhere else.
The room was very modern and clean. The restaurant and cafe were very nice with good wine
The room was amazing, and we were in town during the fiesta de san mateo an experience everyone should try at least once. The whole town shuts down and partys.
The jacuzzi and the breakfast and the central atrium seating area. Also view across the bridge.
A lady (staff) in the restaurant
I liked location very much. It is excellent location for exploring Logrono. The breakfast was spot on with quality food served. I liked everything.
The staff was very nice. I accidentally book the room of the wrong night. They did not have any more rooms at the same rate so I had to take a junior suite. The suite I felt was overpriced for the quality of the room, but all in all it was not a bad experience. No free parking for guests.
The hotel was very welcoming, bright and new. The rooms were good and the sauna and jacuzzi were a nice extra. The situation of the hotel is good overlooking the river, park and mountains. Most of the staff were very helpful especially as we do not speak Spanish. It would be nice to have coffee/tea making facilities in the room but I think that is mainly in England.
They kindly repaired my boots!!
Location was perfect for a visiting the old part and the tapas bars. The staff were very helpful and spoke good english. The secure car park was very useful as we were tavelling to the ferry with much luggage. The hotel was quite a walk to the modern shopping area. Even though the car park was secure you needed a member of staff to ensure you manoeuvred safely into a parking place