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The friendly helpful staff plus the feeling of luxury through out the hotel.
I liked the room which was elegant and comfortable. The dinner was excellent. The people were very friendly.
Excellent in all respects. None
A great value for money - all was just perfect :-)
The breakfast was outstanding in terms of presentation, choice and quality. A first class way to start the day.
Exceptional food Great modern furnishings in a fantasic old building Very good friendly service Had to leave
All as noted above. Food also excellent. Non that we can think of!
Room was small but lot's of thought went into details such as color scheme and furniture & designer bathroom, and it was very clean.The restaurant was excellent, we will stay there again on our next trip to the UK.
Very obliging friendly staff. Excellent breakfast and dinner.Delightful room. None
Evening meal choices, village setting, easy access to Folkestone & tunnel Easy to find using SATNAV, but directions / map would have been helpful.
good freshly prepared food friendly staff an ideal place to stay prior to boarding the eurotunnel train the bathroom was not of a very high standard and the room was cold on arrival
Room size good. Helpful friendly service. Clean facilities.
Staff were exceptionally friendly, service was excellent and the room was warm and comfortable.The food was superb, both dinner and breakfast. Couldn't find any.
warm and friendly, food massive portions,
The area is nice, a bit far away from shops but in pleasant surroundings. Free parking is a plus, it's a pub, good for adults, so not ideal for children. The plumbing leaves a lot to be desired. difficult to get a warm shower.
The food was all freshly prepared, using local sources where possible. No complaints whatsoever.
Clean bedroom, helpful staff Water kettle very badly kept (Limescale thick and green). Heating did'nt work on the first night.
Proper English Inn, very friendly staff Some decor was a little tired, but this was a very minor point
We were very impressed with the extensive evening Menu.The food was always freshly cooked,nicely presented,large portions and the service was good. The prices were also extremely reasonable Although we didn't have a problem in general with the presence of the large dog that was at the Hotel,as it was always very well behaved, we did feel that it wasn't quite right that it was allowed to sit at the end of the tables whilst we were eating.