Hotels near London Heathrow Airport

Hotels near London Heathrow Airport

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Heathrow (LHR) - London, England, United Kingdom
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Best hotels near London Heathrow Airport

Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.2
Overall
10.0
Overall 9.3 Excellent
Based on 1,444 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.4
Staff
9.4
Cleanliness
9.7
Comfort
9.7
Location
9.3
Services
9.5
Staff
9.6
Cleanliness
9.7
Comfort
9.6
Location
9.2
Services
9.5
Staff
9.4
Cleanliness
9.7
Comfort
9.6
Location
9.1
Services
9.4
Staff
9.4
Cleanliness
9.7
Comfort
9.7
Location
9.2
Services
9.5
Staff
9.5

Excellent 8.0
Pros: Really good spacious rooms with good kitchen amenities.
Cons: The limited menu for breakfast (e.g no pancakes or waffles)
Excellent 10.0
Pros: We stayed there as part of 14 days quarantine when we arrived in UK in February, The stay was very comfortable.
Excellent 9.0
Pros: the staff there are nice and the breakfast are good. We would like to come back again.
Excellent 9.0
Pros: Very comfortable. Felt like home from home.
Cons: Bins to be emptied daily. A simple knock on the door during Covid19 restrictions/lockdown would suffice to leave refuse outside door and provision of refuse sacks in cupboard under sink.
Excellent 10.0
Pros: Love the staff
Cons: It’s expensive
Excellent 10.0
Staybridge Suites London - Heathrow Bath Road - West Drayton
Rated #1
9.3
Excellent 9.3
Based on 1,444 reviews
Details
Reviews

Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
9.7
Overall 9.2 Excellent
Based on 993 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
10.0
Location
9.4
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.3
Location
9.3
Services
9.2
Staff
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.4
Location
9.5
Services
9.3
Staff
9.4
Cleanliness
9.3
Comfort
9.2
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
9.5
Comfort
9.3
Location
9.4
Services
9.0
Staff
9.2
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
8.9
Staff
9.0

Excellent 9.2
Excellent 8.0
Pros: Friendly professional staff, very good facilities, great location.
Excellent 10.0
Pros: I could not fault this hotel stay
Excellent 9.0
Pros: A great place to stay if you have an early flight from Terminal 4. The check-in was seamless and the room was clean and very comfortable.
Cons: Nothing
Excellent 9.0
Pros: We thought that the location was excellent for over nighting because it was so easy to get to. The Hotel was within easy walking distance of all terminals via the Heathrow terminal trains. We ordered room service and it was quite good and tasty. The room was quiet with no noises from the outside. A very nice hotel to transition from Holiday, work trip, or whatever back to your destination via Heathrow Airport.
Cons: All was good - we have no complaints about this nice hotel.
Good 7.0
Pros: Location
Cons: Bed was hard
Mediocre 3.0
Pros: Convenient location, nice rooms
Cons: Not the service we expected or paid for. Despite booking and paying for breakfast at the Crown Plaza we were shooed to the holiday inn section as the breakfast restaurant and tea rooms were closed off exclusively for a group booking. Then discovered breakfast was closing one hour earlier than normal without any notification. The casual dining was also limited to the Holiday Inn section and menu.
Excellent 10.0
Pros: Very convenient location
Excellent 9.0
Pros: Loved it... the room was lovely.
Cons: The 4am wakeup from pipes as the people next to us took a shower..... very frustrating.
Excellent 10.0
Pros: The staff
Cons: None
Excellent 10.0
Pros: It's clean and staff is very nice. It's a very pleasant stay.
Good 7.0
Pros: The one bedroom suite was excellent and the breakfast included was very good.
Cons: The hotel, though at terminal 4, was not easy to get to the rest of the airport. Limited bus routes, plan accordingly. Hotel staff was no the best with calling a taxi.
Excellent 10.0
Pros: Proximity to Heathrow Airport for arrival/departure flight. Very easy access with no need for transportation. Nice roomy new rooms.
Cons: Ice machine didn’t work on 5th floor - no other problems- great stay!
Excellent 8.8
Pros: Perfect option if you need to have a rest before an early flight. Early breakfast, cosy room
Excellent 9.0
Pros: Clean, well maintained,food was good.
Cons: Menu and drink prices were too high. We were hoping for a hotel closes to terminal two.
Okay 5.0
Pros: Not much
Cons: Food selection was terrible.
Excellent 10.0
Pros: The staffs were very helpful and accommodating, our flight arrived so late but they were so helpful especially the gentleman that search for a two double bed room for my girlfriends, he also booked our taxi for 0600 the following day.
Cons: Everything was great, it was beyond expectation.
Excellent 10.0
Pros: Earned its 5 star impeccable in every area .. loved the beautiful grounds
Cons: Nothing
Excellent 10.0
Pros: The room was very lovely! I loved the extra touhes like the spray for your pillows to enhance sleep. The bed was amazing!
Cons: We thought that there was free shuttle to and from the hotel. We did not find this to be true. Our room got really warm after using the shower. The rest of the night we were too warm. We could not figure out how to cool the room.
Crowne Plaza London Heathrow T4 - Hounslow
Rated #2
9.2
Excellent 9.2
Based on 993 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Food
8.5
Location
9.2
Overall 9.1 Excellent
Based on 18,287 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Food
8.5
Location
9.2
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
9.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
8.9
Staff
9.1
Cleanliness
9.7
Comfort
9.2
Facilities
8.5
Food
8.5
Location
9.7
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
8.9
Staff
9.2
Cleanliness
9.2
Comfort
9.1
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Facilities
9.1
Location
9.2
Overall
8.6
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.5
Staff
8.9

Excellent 9.0
Pros: Everything else but transport drama. The dinner breakfast deal is well worth it. The mains at restaurant were tasty. I liked that you got to choose any wine beer or soft drinks on the deal. I loves that the mini lemon drizzle dessert came with a regular sized costa coffee!
Cons: We booked PI at Terminal 5 but had not reopened. We had booked that one so we could walk into the airport. We were moce to PI terminal 2 and told there was a shuttle and it would cost 5 pp. We get to PI T2 and we are told there is no shuttle and we would need take public transport or a cab. We had 5 bags and carry ons! We called the cab service in reception and the charged us 24 £ to go 2 miles! Not fair PI and Booking.com.. not fair! If it had not been for this our experience would have flawless!☹
Excellent 8.0
Pros: Lenin in the restaurant was very helpful and gave us some great suggestions for our meal. An exceptional member of your staff
Cons: The duvet was too hot, even with the AC on max, I really wish sheets and blankets or a lighter duvet could be offered as I always face this problem at Premier Inn.
Excellent 8.4
Good 7.6
Excellent 8.0
Excellent 9.6
Excellent 8.0
Poor 1.0
Pros: location
Cons: They made a false charge on my credit card never told me what it was for i never used any other service than sleep there for a night.
Excellent 8.0
Pros: The staff were really nice, especially a woman named Hazel. She gave us some great advice for our upcoming holiday. Loved that Costa was 24/7. The room was spacious and comfortable. Nice shower.
Cons: Food in the restaurant was overpriced and not nice. If you're going to charge £15 for a burger, atleast make sure it tastes good. The chips were rank. The lettuce on my side salad was going brown. The burger was dry. There was a suspicious looking stain on the throw that lay at the end of the bed!!
Poor 1.0
Pros: The location and its restaurant staff. They were extremely helpful and friendly.
Excellent 10.0
Pros: Comfortable bed, pillows, good space. Great value for money
Cons: There were some areas being fixed. I could hear drillings at 7 am! I was warned about the fixes, but they shouldn't start at 7 in the morning. I was sleeping at that time. Could have been better they started working a bit later around 8-9. Other than that, everything was great.
Excellent 10.0
Pros: Staff was friendly and helpful. Restaurant had good for and service. Bar was comfortable with a great bartender. The room was beautiful and the bed was super comfortable. The covered walkway to the airport was convenient and a nice feature.
Cons: There was only one towel for 2 guests.
Excellent 9.0
Pros: Hotel employee at the front desk was a huge assist to us and was able to accommodate all our needs. Hotel employee and her team in the restaurant were helpful and courteous. Thanks. We loved our stay.
Excellent 10.0
Pros: The rooms are clean. The employees have great customer service.
Good 6.0
Pros: Location is fantastic! Walk to Terminal
Cons: Cleaning Room every 3 days! No Gym
Excellent 10.0
Pros: Perfectly located in T4 with just a walkway to the terminal. Has large rooms and a 24hr cafe!
Excellent 10.0
Pros: This hotel is clean, modern, staffed with friendly, helpful people, and so easy to get to! A covered walkway takes you from Heathrow Airport straight to the hotel. The rooms are very reasonably priced. Will stay here again next time I come to London!
Cons: No, although the weather was mild when I checked in and I wish it were possible to open the windows, even slightly.
Excellent 10.0
Pros: It was so clean, modern and quiet. The staff went out of their way to be helpful and welcoming.
Cons: I wished that it was possible to open the windows.
Excellent 9.0
Pros: Location, staff
Cons: Small rooms
Excellent 8.0
Pros: Excellent plumbing, and the air temperature controls actually worked!
Cons: I don't like the Premier Inn beds. They are far too high, too soft, and try to swallow me whole. I had a backache every morning after sleeping at Premier Inns for seven nights during my trip to Britain.
Excellent 9.0
Pros: Location
Cons: Breakfast and dinner menu not up to the standard.
Excellent 10.0
Pros: Great value for the money. Great customer service. Great Breakfast and great dinner. The ribeye was awesome. Get the meal deal. Convenient to Terminal 4.
Cons: 3.5 miles from terminal 5 to terminal 4. Couldn’t figure out how to take the express train to terminal 4 so ended up taking a cab
Excellent 8.0
Pros: location next to airport
Excellent 10.0
Pros: Very nice hotel and people.
Cons: The only flaw was that I booked it without realizing how far it was from terminal 2 which was where my plane was leaving from. It would have been perfect if we had been leaving from Terminal 4.
Mediocre 2.0
Cons: Phones didn't work ,mpeople tried to call me 4 times and didn't get through . I tried to call the number from my international cell phone and it would not connect . No wake up call service . Won't go back at any price
Good 7.0
Pros: Large, clean room
Cons: There was no entrance except from the garage and no indication from the street how to get in there. So, disaster to drive to and dangerous to get dropped off or picked up
Excellent 8.0
Cons: Should allow guests to make local calls from phone in room.
Excellent 9.7
Pros: Room request was honoured. Room was clean and comfortable as well as being very quiet. We had drinks at the bar where there was a pleasant ambiance and reasonable prices. Very well located for access to Terminal 4.
Cons: A couple more coffee pouches.
Excellent 9.1
Pros: My request for a room on a high floor away from elevators was honoured. Staff were very pleasant.
Cons: A couple more coffee pouches -- one cup each on arrival and one each in the a.m. would be nice.
Good 7.0
Pros: Stylish, clean, perfect for an airport transfer except that the rooms do not have microwaves or refrigerators.
Cons: They did not have a fridge or microwave in the room. They also did not have any microwaves accessible on any floors and so if you arrive with food to warm up or after the kitchen is closed your only option is to eat junk out of the vending machines.
Excellent 10.0
Pros: Clean and nice
Cons: Nothing,everything was excellent
Excellent 8.8
Pros: Location
Cons: The WiFi in most premier inns annoys me in this day and age
Excellent 9.7
Pros: The staff are very polite and helpful. They changed my room when I needed it and fixed a couple of other issues
Cons: Be advised, some booking sites require payment on arrival. This was booked by my company. Thankfully I had cash but they did not take Malaysian Ringgit (hotel is looking in to this as they're at T4). Be aware there are limitations on how you can pay on arrival. Card, GBP sterling and only a few foreign currencies.
Excellent 10.0
Pros: The highest level of visitor experience ever experienced
Excellent 9.6
Pros: Exceptional front of house and assisted when needed, put me in my requested room type and very convenient location.
Cons: Restaurant staff not particularly as pleasant or welcoming compared to front of house.
Excellent 9.7
Pros: Excellent service. Very good food. Friendly staff. Clean basic rooms. Good air conditioning. Easy access from terminal 4.
Cons: Long walk from terminal 4 if difficulty walking. No extras like pool or airport transfers. Just the basics, but done well.
Okay 4.2
Pros: It was a regular hotel room, no frills
Cons: Food at the grill was not that good, WiFi didn't work and there was a dirty towel in my bathroom.
Excellent 9.5
Excellent 10.0
Pros: Great value with very comfortable bed and convenient location right next to Heathrow. Staff were friendly, attentive and efficient. Restaurant meals were excellent.
Excellent 10.0
Pros: Had disability room - good sized.
Cons: Somewhat pushy staff on check-in to add meals.
Good 6.5
Pros: Very convient for Heathrow. Can access via Heathrow Express or directly from T4
Cons: No wifi for over 24hrs. No luggage trolleys so had to carry 6 bags back to the airport. 10min walk uphill in parts
Premier Inn Heathrow Airport Terminal 4 - Hounslow
Rated #3
9.1
Excellent 9.1
Based on 18,287 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
8.4
Location
9.3
Overall
8.3
Overall 9.0 Excellent
Based on 5,218 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
8.4
Location
9.3
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.1
Location
9.3
Services
8.9
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.0
Staff
9.2
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
8.7
Staff
8.9
Cleanliness
9.2
Comfort
9.2
Facilities
7.3
Location
9.3
Overall
7.6
Cleanliness
9.1
Comfort
8.9
Location
9.1
Services
8.5
Staff
9.0

Excellent 10.0
Excellent 8.0
Good 7.0
Pros: Amazing staff, from front desk, restaurant staff and manager. Breakfast was above average.
Cons: Had an issue with the centralized air conditioner, but it was dealt properly the following day. View to the runway and T4 is a plus to those who are Aviation Geeks.
Excellent 10.0
Pros: Location
Cons: Comfortable
Good 6.0
Pros: Close to Heathrow terminal 4
Cons: The noise from the people staying on our floor having a party screaming and shouting till 4 am I did complain but the staff mem er just shrugged his shoulders
Excellent 10.0
Pros: Very clean with high quality facility.
Cons: Non
Excellent 10.0
Pros: Convenience. Allowed early check-in for IHG membership
Cons: Gym cost 10 GPB
Excellent 10.0
Pros: Easy walk from airport out of the weather.
Cons: No
Excellent 10.0
Pros: location
Excellent 9.0
Cons: The front desk with whom I spoke was not aware of the free transfer between terminals and sent me on a bus, which had an expense. Maybe it would be good to include in the hotel description.
Excellent 10.0
Pros: Met all expectations. Staff was great and it could not have been better located.
Excellent 8.0
Pros: Friendly staff and comfortable room.
Cons: Long walk from the underground station.
Excellent 10.0
Pros: The location and the size of rooms. When i finally did manage to check in the receptionist was very friendly and showed care and compassion
Cons: The breakfast times did not start early enough for an airport hotel.
Excellent 9.0
Pros: Quiet, clean, easy walking from Heathrow T4, good breakfast included in room price.
Cons: A biscuit with the hot drink would have been appreciated
Excellent 10.0
Pros: Great location within a covered walk to Terminal 4. Friendly staff. Pleasant breakfast buffet with plenty of seating. Beds and pillows were excellent. Loved the huge television.
Mediocre 3.1
Pros: i liked the idea of staying there, but i couldn't take the trip.
Cons: getting my money back for canceling the reservation more than a week before the date. since i'd bought it on line, it was prepaid, so even though it was a Holiday Inn, the Holiday Inn rules about canceling did not govern the financial transaction. so it was a lot of $'s to get NOTHING.
Excellent 10.0
Pros: Receptionist was so very helpful and welcoming.
Cons: Getting lost in a stair well and not knowing how to get out.
Okay 4.0
Pros: Bed is acceptable
Cons: Very small room. hafd to keep the ruggage.
Excellent 10.0
Pros: Easy check in and room was modern and very clean. Breakfast buffet was fantastic. Great hotel for transit. Well connected (40 minutes) on Piccadilly line to central London.
Cons: A small fitness centre would be nice.
Good 7.9
Pros: This property is ideally suited to anyone traveling through Heathrow Airport. They provide an excellent breakfast & also have Dinner meals of quite good quality available from the bar.
Excellent 10.0
Pros: The bed was very comfortable, the linens were soft and of a high quality. I also really liked the breakfast spread.
Excellent 9.6
Pros: Very good hotel directly linked with Terminal 4, excellent for business stops or if you travel forward or around Heathrow. The room is well equipped and very clean.
Cons: The breakfast is very limited, actually quite poor (mostly British oriented) and the room windows do not open (you cannot rely on fresh air - just the internal aircon). I totally disliked the procedure of ordering dinner as you must wait for a very long queue and specify the table number where your food will be delivered. This can be tricky for solo travellers who do not have the table booked as they wait in the queue...
Holiday Inn Express London Heathrow T4 - Hounslow
Rated #4
9.0
Excellent 9.0
Based on 5,218 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
8.9
Staff
8.7
Overall 8.9 Excellent
Based on 590 reviews
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
8.9
Staff
8.7
Cleanliness
9.4
Comfort
9.1
Location
9.1
Services
9.0
Staff
8.7
Cleanliness
9.3
Comfort
8.9
Location
9.1
Services
8.9
Staff
8.8
Cleanliness
9.3
Comfort
9.1
Location
9.0
Services
8.7
Staff
7.8
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
8.9
Staff
8.7
Cleanliness
9.2
Comfort
8.7
Location
8.9
Services
8.8
Staff
8.8

Excellent 9.0
Pros: Spacious room. Near Heathrow Airport. Friendly staff.
Excellent 8.0
Pros: Perfect for arriving on a late flight into Heathrow. Shower, bed and ready to go first thing the next morning. Ear plugs were required but I didn’t need them. Curiously I could hear birdsong in the morning but no aircraft!
Excellent 10.0
Pros: Amazing place to stay good value for your money friendly stuff and very clean and tidy room .
Poor 1.0
Pros: So far what I liked was missing what they have done with my belongs.
Cons: They treat you as they doing a favor for them host you at this place. At the first day I arrived they let me know I’m not welcome. I could do another hotel reservation but was convenient for me stay. Olivia it’s not respectful person, she put my belongings discharged in the rubbish. Things from my previous work, medical reports from my GP. I’m HIV POSITIVE and my medication was inside together with my passport which I cannot travel! This will cause me a lot problems.
Poor 1.0
Pros: The administration it’s not all the time taking care about your business. I mean, because they behave as you doing a favour to them hosting you.
Cons: I paid full amount to have such treatment. THEY DISCHARGED MY BELONGS TO THE RUBISH!!!!
Poor 1.0
Pros: What I liked it’s something I didn’t experience
Cons: The administration of this place is horrible, Olivia don’t know what customer service means. Unfortunately the owner it’s not different.
Excellent 8.0
Pros: I had a morning flight from Heathrow and this place was conveniently located near terminal 2.
Cons: None
Heathrow Lhr Apartments - West Drayton
Rated #5
8.9
Excellent 8.9
Based on 590 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Food
10.0
Location
9.6
Overall 8.8 Excellent
Based on 5,444 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
9.0
Food
10.0
Location
9.6
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
9.4
Comfort
9.3
Facilities
9.0
Food
10.0
Location
9.1
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.8
Staff
9.0
Cleanliness
9.5
Comfort
9.2
Facilities
8.5
Location
9.7
Overall
10.0
Cleanliness
9.8
Comfort
10.0
Facilities
9.8
Location
9.8
Overall
9.4
Cleanliness
9.4
Comfort
9.3
Location
9.6
Services
9.0
Staff
9.1
Cleanliness
9.4
Comfort
9.3
Facilities
8.0
Location
9.6
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Facilities
8.8
Location
9.6
Overall
9.1
Cleanliness
9.1
Comfort
9.1
Location
9.5
Services
8.7
Staff
8.8

Excellent 9.0
Pros: We loved the room most of all. Weren’t really able to use anything else as it was still during covid precautions.
Cons: We were not able to contact the front desk and had a hard time finding someone to help us with the sofa bed. I understand that it was understaffed so not much they could do.
Good 6.0
Cons: Toiletpaper Was absent phones we’re not answers I was called down to pickup dinner even though I was on Wheel chair! later Chief Security officer brought it along With Toilstories ok
Excellent 8.0
Pros: The staff were very pleasant and efficient.
Cons: It wasn't easy to find the hotel from inside the airport.I think there should be some sort of info in the airport how to get to the hotel.
Excellent 10.0
Pros: l REALLY loved the pillows which were the perfect consistency for me, squishy & soft but supportive. Room Service took a while, because l called at their busiest time, but when it finally arrived everything was truly delicious & l scoffed every morsel, with nothing wasted. Reception staff were fabulous too.
Cons: the contemporary switches and controls for things were too complexed for me, & l gave up trying to work out how to get water to come out the shower head over bath - it’s a bit too cool for school in that respect. I also couldn’t find a bottle opener anywhere to open the ginger beer I got with room service, so ended up taking the bottle home with me the next day, & had to go without that night. l couldn’t find a manual telling me where things were, or get past the home page of the TV menu, as it tells you to press a button which doesn’t actually exist on the Remote control. One of my work colleagues said they had the same issue, so l wasn’t the only person to experience that.
Good 7.2
Good 7.2
Excellent 8.8
Excellent 10.0
Excellent 8.4
Good 6.8
Excellent 10.0
Excellent 8.0
Excellent 8.4
Excellent 10.0
Excellent 10.0
Pros: Everything,excellent service from all staff
Poor 1.0
Pros: The time i had to leave.
Cons: My dog has more space to sleep in.
Excellent 10.0
Pros: The location within the airport.
Cons: No. Everything was great.
Excellent 8.0
Pros: Very convenient for the airport, comfortable rooms.
Cons: There is only one elevator from the airport link down to the hotel. This was not working and all bags and skis had to be carried using the escalator.
Excellent 10.0
Pros: Gym and Spa was excellent. Obviously easy for plane flights just a gentle stroll, but it worked well for an event in central London also. Caught the last Heathrow Express train at 11.25 in my room by 11.55.
Excellent 10.0
Pros: Location to T5, and travelled the day before my early flight so woke up rested before a long haul trip.
Cons: Thought the prices for food were high, so wandered over to T5 for a meal.
Okay 5.0
Pros: Location, convenient for overnight stay between the flights
Cons: Reception agent took too long to check in, TV remote control didn’t operate, had to turn off TV, internet didn’t work in the morning, there was no connection. This is unacceptable for the price that I paid.
Okay 5.0
Pros: location was perfect...most staff were polite and professional...
Cons: expected room not to have any offending oder....cleanliness was subpar....room was below ground which made the experience even less pleasant...just and average stay....certainly below 5 star.....
Excellent 10.0
Pros: So good close to the terminal and so quite , just what we needed.
Cons: Nothing
Good 6.0
Pros: The room, the bed and the bathroom were all comfortable and to expectations.
Cons: We had flown in from Hong Kong and were transiting overnight at Heathrow with an 8.20am departure the next morning. After check in at approximately 7.15pm, we stopped by the restaurant to make a dinner reservation for 7.45pm. Even though we could see that the restaurant has many empty tables, we were curtly advised by the restaurant staff that the earliest we could book would be 8.30pm. Given we were traveling with young children and we were all tired after our flights, we elected to go for room service. We ordered room service of 2 burgers, 1 kids fish and chips and 1 kids chicken and chips at 7.45pm. We were advised to allow 40 minutes (for a meal that would take 10 minutes to prepare). After waiting 45 minutes, we called to enquire of the status of our meal. We were told it would be another 15 minutes. They hastily cooked our meal and it arrived at 8.50pm. The children were mostly asleep by this stage and we were no longer interested either. The Pinot Noir was undrinkable. Staff were apologetic. We were not charged for our dinner. The whole experience gave the impression that the hotel trades on its location as the only hotel located at terminal 5.
Excellent 9.0
Pros: Location to t5
Cons: You can no longer check in at hotel ba desk
Excellent 10.0
Pros: Style, comfort, and ease of access to terminal.
Cons: Everything outstanding!
Excellent 8.0
Pros: it was so convenient to get into the hotel from the airport. Had a private bridge from Terminal 5.
Excellent 10.0
Pros: Lovely room - they gave us a free upgrade. Seamless check in and check out process..
Excellent 10.0
Excellent 10.0
Pros: Very convenient for my long layover. Love the welcoming helpful staff and really comfortable chair in the room and bed.
Cons: No.
Okay 5.0
Pros: Great location for an early flight out of T5. Very clean.
Cons: Expensive. Rooms pretty clinical and pretty small. Glad I was only there for a few hours.
Excellent 8.8
Pros: Room was super clean and bed very comfortable. We checked in early and our room was not yet ready, but they were kind enough to give us a different room which was a kind of a downgrade, but we gladly accepted it as all we wanted was to go to sleep, after a night flight.
Cons: This comment is for Travelocity’s attention: the hotel would not recognize my Accor Hotel membership and would not credit my Accor account for this stay. Neither were they willing to give us access to the Club which is a courtesy they normally give Accor members. All of this was because we did not book directly with Accor, rather through Travelocity. We understand that this is Accor’s policy and not Travelocity’s fault, but, if you want to keep us as customer, can’t you work with the hotel chain to remedy this shortcoming?
Good 6.0
Pros: Location is perfect if you are travelling from T5
Cons: OK, this is just a big tourist/business merry-go-round. Constant stream of people coming in an out. Nothing personal or 5 star about the hotel at all. It is now looking really tired and used. It's REALLY, REALLY expensive.
Excellent 10.0
Cons: Keep up the good work
Okay 5.0
Cons: Kids TV channels did not work and took 2 hours to unsuccessfully resolve. Felt I got the run around.
Excellent 10.0
Pros: Ideal for early morning flight from Heathrow Terminal 5. Did not use it but BA check-in & bag drop would be very convenient if travelling with hold baggage.
Cons: Not a lot!
Poor 1.0
Pros: unkind
Cons: not kind
Excellent 10.0
Pros: Breakfast was great and had plenty of options for gluten free and dairy free.
Good 7.1
Cons: Entertainment facilities
Good 7.0
Pros: Room service was good and staff was nice.
Cons: I couldn't take a shower b/c the water was not hot enough (it kept fading between hot and cold) and the room smelled like cigarette smoke.
Excellent 9.7
Pros: upgraded. large king room. easy parkinf
Cons: location
Okay 5.0
Pros: Location and quality
Cons: Service
Excellent 9.0
Excellent 8.5
Mediocre 3.0
Pros: Location
Cons: Gnomon tenant service over weekend night
Good 7.0
Pros: Location is great forlate arrivals or early departures from Heathrow. Walk from the gates at Terminal 5 to the hotel
Cons: Strong odor in bathroom.
Okay 5.0
Pros: Location to airport - was so easy!
Cons: Room smelt like cigarette smoke. Staff were slow to respond
Good 6.0
Pros: Location
Cons: Small quantity of towels- front desk unhelpful at times
Excellent 8.5
Excellent 8.0
Pros: Sofitel is not a cheap option, but after a long haul flight it’s great to have the hotel right at the terminal. Fabulous breakfast and great soundproofing sets you up ready for the next leg of your travels.
Cons: My case was delayed so I would have liked extra touches expected in a higher end hotel. A bathrobe and toothbrush, comb and hair conditioner would have been nice. Also we were made to queue on checking in as we got stuck behind a plane full of people whose flight had been cancelled. We had a confirmed booking so it would have been appreciated if we could have checked straight in. Staff very friendly and helpful at reception and concierge the following day. I think we were unlucky with a bad patch at check in.
Excellent 10.0
Excellent 9.7
Pros: Excels at the two things you need most from a hotel:comfy beds with top quality duvets and pillows, and a roomy, hot powerful shower.
Cons: Decor was bland and unimaginative. While the restaurant was excellent, it didn’t justify the silly price it charged.
Excellent 10.0
Pros: This is such a great hotel. I would recommend it to anyone for any occasion. As soon as we arrived the staff helped with our bags and we even got an upgrade to a king sized bed. The room was very clean and accommodating.
Good 7.7
Pros: Convenient location with the tube just a stone's throw away. Staff are really polite. Place is clean.
Excellent 10.0
Pros: Bes linens and bed comfort were excellent and quality towels
Good 7.7
Cons: the fact they charge for WiFi after I checked out without even mentioning it to me at check in time.
Okay 5.6
Cons: As a Le Club Accor member I have stayed at numerous Sofitel's across the world. The staff at Heathrow Sofitel were uninformed for a airport hotel and the service was substandard. Although the bed was very comfortable the room lights randomly turned on in the middle of the night, in both rooms waking us. The tv's did not work due to flat batteries in the remotes and the expected niceties for this brand of hotel and at this cost such as a bottle of water didn't exist. Overall the location was convenient but I'm not sure we would stay again. Regards Brenda partridge
Good 7.0
Cons: for the second consecutive time my reservation had been mishandled
Good 7.3
Pros: The proximity to Heathrow Terminal 5 was excellent and it was very easy to find when exiting baggage claim. Comfortable bed.
Cons: Room had no amenities that are necessary for turnover travellers such as a mini-bar for easy refreshments and iron and ironing board. Those are really two items that I need at my fingertips when I'm doing a quick layover with late arrival and early departure. Really poor for a hotel that claims 5 stars. They should understand the needs of their guests. Some of the new and innovative airport hotels could definitely challenge the Sofitel.
Okay 4.0
Pros: If it wasn't connected to terminal 5, it would have gone bankrupt .
Cons: Expensive , rude staff. Slow internet and very bad service.
Good 6.6
Pros: It was located next to the terminal 5. If you have a early flight, or in case there is any sudden change of your flight schedule, this hotel would be a best choice. Additionally, the breakfast is quite impressive if ever you have a time to eat in their "buffet-style" restaurant before you leave.
Cons: The staff was very rude, especially when they are pointed out that they made a mistake in billing by over-charging their guest. Instead of apology, I was just given a rude / unprofessional gesture and comments as if they did not do anything wrong.
Sofitel London Heathrow - Hounslow
Rated #6
8.8
Excellent 8.8
Based on 5,444 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.0
Facilities
8.3
Food
8.8
Location
8.8
Overall 8.7 Excellent
Based on 5,030 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
8.3
Food
8.8
Location
8.8
Cleanliness
9.3
Facilities
9.2
Food
10.0
Location
8.6
Overall
9.0
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.6
Staff
8.6
Cleanliness
9.0
Comfort
8.5
Facilities
8.0
Food
8.7
Location
8.3
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.6
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
9.1
Comfort
9.0
Facilities
8.5
Food
8.3
Location
8.7
Cleanliness
9.0
Comfort
8.9
Location
8.7
Services
8.4
Staff
8.6

Excellent 9.0
Pros: staff is helpful, close to the airport, interesting view from the window, really quiet cant hear the airplanes.
Cons: The restaurant/bar area is quite crowded consider covid 19
Excellent 8.0
Cons: Expensive to park
Excellent 10.0
Pros: The bed and pillows and TV screen we’re fantastic Staff very friendly and helpful
Cons: Quite difficult to find because awkward around Heathrow and signposting and roads
Okay 5.0
Cons: Avocado on toast was off. No coffee machine in the room, only instant coffee?! Really? How ancient.
Excellent 10.0
Pros: Comfy bed.Very pleasant and helpful staff.Spotless and quiet
Cons: Nothing
Mediocre 2.0
Pros: Easy location
Cons: Staff were not at all helpful and no facilities available including room service... Bar drinks etc poor
Excellent 9.0
Pros: The bed was super comfy, the pillows were superb and the staff very friendly and approachable.
Cons: Nowt
Excellent 9.0
Pros: Staff were great, still operating in diffcult times, but nothing was a problem. Bed was super comfy, great nights sleep
Cons: Nothing
Excellent 10.0
Pros: Everything.
Cons: No.
Excellent 10.0
Excellent 10.0
Good 6.8
Excellent 10.0
Excellent 10.0
Pros: The staff are very good and friendly
Excellent 9.2
Good 6.0
Poor 1.0
Pros: Location
Cons: Check in was very slow. Dinner took over 45 minutes to get served. The hair dryer in our room did not work.
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 9.2
Excellent 10.0
Pros: The best feature of this hotel was the heavenly comfort of the kingsize bed! The linens were white duvet cover and felt soooo fresh! Pillows were light and fluffy. The overall room was comfy and had lots of room very clean.
Cons: no
Okay 5.8
Excellent 10.0
Excellent 8.9
Excellent 10.0
Pros: This was a very nice hotel with great rooms. The food we got was also good. Great location too. By far the best mattress/pillows I have had in a hotel. Parking is extra (£12) but reasonable and secure.
Excellent 9.7
Excellent 9.0
Pros: The location, cleanliness, and the comfortable beds.
Cons: The shower door doesn't extend the full length of the tub. Also the lights turned off an hour before checkout making it difficult to finish our packing. The view was of a carpark, but then it's the airport so not really a surprise.
Excellent 9.7
Excellent 8.8
Pros: Convenient to Heathrow. Hand a 14 hour overnight stay on way back to Canada from Greece. Very comfortable beds. Rooms looked recently renovated. Usual amenities for mid range hotel
Cons: Breakfast buffet only and fairly expensive for the three optional breakfasts. Elevators very busy at checkout (10:00 am). On first floor and first 3 elevators full. Walked down to lobby twice with bags before my wife found an elevator with room for her to come down with last bag
Excellent 10.0
Excellent 10.0
Excellent 10.0
Pros: Friendly and approachable staff.
Excellent 10.0
Pros: Located across from Heathrow property with free shuttle (city bus) to the hotel front door. Quiet comfortable bedroom. Great breakfast ($15). Good service.
Cons: Not very close to local restaurants. 20 minute (easy) walk to closest pub (The White Horse). Cannot exchange currency at hotel. ATM located in convenience store 10 minutes away.
Excellent 9.7
Pros: Comfortable bed, quiet, complimentary drink on arrival.
Cons: No coffee maker.
Excellent 8.0
Pros: Nice breakfast offered, not included in price of room.
Cons: No transportation from airport when flight is delayed and gets into the airport after midnight. Only taxis at a cost.
Hyatt Place London Heathrow Airport - West Drayton
Rated #7
8.7
Excellent 8.7
Based on 5,030 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.2
Food
3.0
Location
9.1
Overall 8.7 Excellent
Based on 2,313 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.2
Food
3.0
Location
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
10.0
Staff
8.0
Cleanliness
7.0
Comfort
7.5
Facilities
5.5
Location
8.5
Overall
6.0
Cleanliness
9.0
Comfort
8.9
Location
9.1
Services
8.6
Staff
8.8
Cleanliness
8.5
Comfort
8.5
Facilities
7.5
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.4
Facilities
9.2
Food
3.0
Location
9.4
Cleanliness
9.1
Comfort
9.1
Location
9.2
Services
8.7
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.6
Location
8.8
Overall
9.6
Cleanliness
8.9
Comfort
8.9
Facilities
7.8
Location
8.9
Overall
7.9
Cleanliness
8.6
Comfort
8.6
Location
8.5
Services
8.1
Staff
8.5

Okay 5.2
Good 7.0
Pros: Vicinity to the airport
Cons: Rooms were smaller than expected.
Excellent 9.0
Pros: The staff are so friendly, helpful, nothing too much trouble. Hand gels everywhere, all rules and regs for covid clearly posted and understandable.
Cons: The room could have been a little cleaner but I had wipes and was sanitizing everything if it looked clean or not. Some surfaces had visible marks
Mediocre 3.0
Pros: Close to terminal 2
Cons: Cold hotel in lobby corridors and in particular the room
Excellent 9.0
Pros: Excellent facilities regarding food - order and collect and then eat in bedrooms. All COVID safe.
Cons: The plastic cutlery was poor quality. I broke forks with very little pressure.
Excellent 10.0
Pros: Excellent room excellent staff food very good under the situation were in
Cons: Nothing at all excellent
Excellent 8.4
Excellent 9.7
Pros: Great Breakfast, friendly staff
Excellent 8.8
Pros: Comfortable bed, clean room, great executive lounge.
Cons: No breakfast available during stay, room corridors smelt musty.
Excellent 9.0
Pros: Proximity to Heathrow
Cons: No
Good 6.8
Cons: Transportation from the airport at night too sketchy, not on time, not following timetable
Excellent 8.0
Pros: Great location, close to airport and good views of airport and runway, Good breakfast.
Cons: Inconsistent and confusing extra bed policy. Overall the hotel proves to be very difficult when trying to accommodate 2 children in a room.
Good 6.8
Cons: We had a medical emergency forcing us to cancel stay with about 24 hours notice. Agent conceded system would not let them cancel full cost, but perhaps manager would. Manager was not in until Monday. Didn’t hear back. (Will change score if he messages me and explains my account was refunded.)
Excellent 8.2
Pros: Staff were great. Buffet was good value and tasty.
Cons: Charged for drinks we did not have. Concierge was not around when we wanted our bags. Shuttle bus to airport. Not easy to get to the bus stop from hotel.
Excellent 9.0
Pros: This was a very short stay and it was an easy hotel to get in and out of.
Cons: Nothing
Excellent 9.6
Pros: Comfy bed - good room service - price was good - great reception staff - loved the airport view - good sound insulation - air con was great
Cons: Free Parking would have been the extra extra mile
Excellent 10.0
Pros: Despite its proximity to Heathrow, the room was very quiet as well as being clean, well air conditioned, and large by European standards.
Cons: Enjoyed the short stay before our flight.
Excellent 10.0
Pros: Breakfast was awesome
Excellent 8.0
Cons: Drink and food service was very slow and unorganized in the hotel bar.
Excellent 9.0
Pros: Clean rooms and friendly staff
Cons: Airport shuttle was not available during our stay
Excellent 10.0
Pros: We arrived late, 8:30 at night, and needed to print out our boarding passes. We had some trouble accessing the information but the concierge was patient and helped us get the passes printed. The morning breakfast was great. Finally, we needed something mailed and they agreed to do that too. So great service, great locations.
Excellent 10.0
Cons: I had a package delivery to the hotel no one was there to received and I missed my package I returned home with out and probabaly will lose my money that I expended
Good 7.1
Pros: Close to the airport. Nice comfortable rooms. Executive lounge. Buffet breakfast not
Cons: Not kids friendly. No swimming pool. I am gold elite member several time requested front desk staff that I am entitled to enhanced speed internet but they never hot permission for it. Their generic WiFi was really slow. Although, I was on holidays with my family but I was working and it was difficult to download any attachment
Okay 5.0
Cons: Some type of perfume air freshener in the lobby bar. Too strong and unpleasant. it was present on both stays.
Excellent 8.8
Pros: Extremely pleasant and helpful staff both at front desk and concierge. Tasty restaurant with fast attentive service. Super comfy bed and nice updated bathrooms!!!
Excellent 10.0
Pros: Quite up to date
Cons: Small room
Good 7.1
Pros: Room was beautifully clean and the bed comfortable.
Cons: The queue to check in was too long, the phone in my room didn't work and the airport transfer that I was assured would be available in 5 minutes took 25 making me late for my meeting.
Good 7.4
Pros: Room is Comfortable and modern. Lobby and pub/bar very spacious and comfortable.
Cons: Endless corridors and small rooms for such a huge hotel.
Good 6.0
Pros: Big lounge, helpful front desk service. Discounted pricing relative to other hotels in the area. Outside decor and current renovations give very poor first impressions. Room was typ Marriott-type accommodations. I'd recommend spending the extra $10+ to stay elsewhere if possible, but would consider again at same price range when renovations are complete.
Good 7.0
Pros: Location
Cons: Hotel currently going through refurbishment
Okay 5.6
Pros: Location
Cons: State of repair/decor. Food---terrible !!! Seemed cheap for a Marriott --now understand why.
Okay 5.3
Pros: Location Service in the restaurant was very efficient and friendly
Cons: We were not informed that the hotel is going through a TOTAL renovation. We were initially placed in a recently finished room. After a real ordeal to get there, we found out that our room reeked of chemicals (gave us a headache within 5 minutes and watery eyes), still had some construction debris and the bathroom door handle was not installed. Had to carry all our luggage back and had to be moved to a different room.
Mediocre 3.0
Pros: Location, lounge
Cons: 1.the hotel could not find my kayak reservation so I am Not sure that I paid the kayak rate, in fact there is a good chance but I was charged twice and I'll have to find some way to reconcile this. For some reason the kayak reservations were not acceptable for their confirmation numbering system, the staff acted like they never seen a kayak reservation. 2.none of the hotel had internet access whatsoever it was down all night. Only one staff was manning the concierge desk and with the internet down the line was very long, yet it seems like the staff didn't put 2&2 together....perhaps you should increase the number of people at the concierge desk when the internet is down. At times the concierge would just just disappear I think probably hoping people would just disappear as well. Myself and another guest helped ourselves to the concierge desk computer print out our boarding passes for flights. 3. the entire hotel smelled like smoke despite the non smoking room. 4. the television didn't work in the hotel room and looked quite dated even at the kayak rated this hotel is not worth the money
Okay 5.6
Pros: Location
Cons: This hotel is old and not very clean. I am surprised that Marriott has let this hotel go this far in dis-repair. Not worth 200 USD a night.
Okay 5.3
Pros: Proximity to airport Ability to earn Marriott points
Cons: The hotel was old and in desperate need of an update.
Renaissance London Heathrow Hotel - Hounslow
Rated #8
8.7
Excellent 8.7
Based on 2,313 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.8
Facilities
8.4
Location
8.8
Overall
8.3
Overall 8.6 Excellent
Based on 3,289 reviews
Cleanliness
8.9
Comfort
8.8
Facilities
8.4
Location
8.8
Overall
8.3
Cleanliness
7.6
Comfort
8.4
Facilities
8.4
Location
8.0
Overall
7.0
Cleanliness
8.6
Comfort
9.3
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
8.8
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.7
Cleanliness
9.2
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
9.0
Cleanliness
8.9
Comfort
8.9
Facilities
8.5
Location
8.9
Overall
8.7
Cleanliness
9.0
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.9
Cleanliness
9.0
Comfort
8.9
Facilities
8.2
Location
8.8
Overall
8.0
Cleanliness
8.8
Comfort
8.8
Facilities
8.0
Location
8.7
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Location
8.7
Services
8.4
Staff
8.8

Excellent 9.0
Pros: I liked and appreciated that they were able to decorate the room with roses and rose petals as requested, which added a nice touch to the room, and occasion, Staff very helpful and accommodating. Hotel decor nice
Cons: I didn't like the selection or lack oof selection for breakfast it was very limited and plain, whilst we were in a pandemic other hotels.manage to.provide a hot/cooked breakfast option and do so for less than the radisson charged for their limited breakfast box, could of had a more options, parking pricey
Excellent 9.0
Pros: Perfect location for Heathrow access. Clean, spacious rooms with comfy beds. Room service both reasonably priced, quick and staff were exceptionally friendly and helpful. Can highly recommend this hotel
Cons: Nothing - can't fault anything
Okay 4.0
Pros: bed was very comfortable nice clean sheets , room was freezing cold heating fan so so noisy you couldnt turn it on so they bought a plug in heater which was filthy the room was very old fashioned .breakfast my tea spilt all over the breakfast couldnt eat it. was very disspointing.
Cons: food
Good 7.0
Pros: Great service and simple check-in. Location is great, the staff were very helpful.
Cons: Room was a little old and weathered, could do with a spring clean.
Good 6.0
Pros: Very comfortable bed
Cons: No soap in the bathroom???
Excellent 10.0
Pros: Property was thoroughly clean. The staff, namely Sekura provided an excellent and professional service throughout my stay. Would definitely go back!
Excellent 9.0
Pros: Clean, tidy, friendly staff
Cons: Parking is a little expensive
Excellent 10.0
Pros: Great location next to the covid test site. Friendly staff
Cons: I asked the virtual assistant if the gym and lounge was open and it said yes, but in fact they were both closed.
Excellent 10.0
Excellent 10.0
Excellent 9.0
Pros: Lovely hotel ideal for departing from Heathrow.
Cons: Concierge staff excellent very professional, courteous and extremely helpful thank you! Reception staff friendly and welcoming.
Excellent 8.0
Pros: Hotel was a nice place to stay overnight before a flight. Free service available to Heathrow if you can take your stuff to bus stop up street.
Cons: Room next to mine in stairwell is a bit odd and made it feel a bit uncomfortable
Good 6.0
Pros: Gorgeous entry foyer
Cons: Room does not meet a 4 star level, in terms of quality, decor & size
Good 6.0
Cons: Noise in lobby from event in hotel was too loud. Made hearing staff at check in difficult.
Excellent 10.0
Pros: The room was clean, nice, and the service was spectacular. A great way to end our trip to London.
Cons: If it was a bit closer to the city, we would have stayed the entire time. BUT getting us closer to Heathrow was why we stayed there, so I guess it served an even greater purpose.
Excellent 10.0
Pros: Early check-in, friendly staff
Excellent 8.0
Pros: The style and decor of the hotel is lovely. The staff is friendly and helpful and the restaurant has wonderful menu, delicious food. If I stay in London again, I likely to stay at the Blu Edwardian.
Cons: Our stay was just for the night, and there was a great deal of jet lag involved. The hotel has less available restaurants at latter hours unlike other airport hotels in other major cities.
Excellent 10.0
Pros: Beautiful lobby, super nice staff, Awesome bar and both an Indian and steak and lobster restaurant at the hotel. Tons of outlets, including USB outlets for ease. Seems brand spanking new.
Cons: Nada
Excellent 10.0
Pros: Great service. Friendly staff.
Excellent 8.0
Pros: Quiet
Cons: Needed update
Excellent 8.0
Pros: Rooms are good quiet clean value for the money. The restaurants, particularly the bar, could really use improvement. Food not very good.
Cons: Bar food has gone downhill over the last few years. Used to be better.
Okay 4.8
Pros: The bathroom, location, and the airport shuttle.
Cons: Several of their staff were not professional and rude (to be fair, some were good). The fire alarm kept going off and kept waking me up in the middle of the night because somebody was smoking in another room.
Excellent 10.0
Pros: Location was great. Close to airport and easy access to London underground for travel into London.
Mediocre 2.0
Pros: I need back my $
Cons: Back $ pls
Excellent 8.0
Pros: I down graded the cleanliness because the coffee pot was dirty , no instant coffee There was an old milk container and crumbs on the floor below the coffee shelf. The rest of the room was perfect. Staff was very helpful. wonderful breakfast
Cons: See above comment.
Excellent 10.0
Pros: Very good
Good 7.7
Pros: High quality bedding
Cons: Room was next to ground floor lifts, very noisy at night
Excellent 9.0
Pros: We stayed just one night because we had a flight the next day and we were very impressed with the room and the comfort of the beds and the excellent pillows.
Cons: No everything was just great.
Excellent 9.7
Pros: The atmosphere and the staff were really helpful and really friendly throughout our stay, they made us feel welcome from the moment we checked in. The interactive text help service is. A really good idea and helps when you have those little questions you need an answer too.
Cons: I didn't like that the bath wasn't clean, there were hairs in it and dirty marks on the sides of the bath.
Excellent 10.0
Pros: Initial receptionist was very friendly and efficient with check in.
Cons: Concierge failed to tell us about the free double decker bus to airport. Another worker told us.
Excellent 8.0
Pros: Staff
Cons: No
Excellent 9.0
Pros: We arrived after midnight due to a long wait in customs.They understood our plight and knew we needed to catch the shuttle to the airport at 1330 and allowed us to stay until 1315. Breakfast was fantastic
Excellent 10.0
Pros: The hotel is close to the airport and is therefore positioned for a last-day stay in the UK. As others have mentioned, the hotel is distinctive and, within the parameters of a franchise hotel, classy. After days of staying in serviceable but well-worn B&Bs, this was a real treat. A tip on transfers to/from Heathrow: while the Hotel Hoppa serves the Ren. Blu,, so do public busses, which are, at that point, free (the Hoppa is not). The London busses depart from the central bus facility at Heathrow, ideal for domestic arrivals. The Hoppa can take you to Terminal 2, convenient for US flights. We used this combo and saved a whole lot of walking with luggage.
Cons: Like many hotels of its size, the Ren. Blu. schedules large events (there were two huge wedding receptions while we were there). If you don't like masses of people in the public spaces around the lobby, you might be furstrated. I have to say, though, that, once upstairs, the revelers were invisible and inaudible.
Excellent 8.0
Pros: Overall very nice hotel with good rooms, helpful staff, and restaurant options.
Cons: It is a little far from central London and took about an hour on the tube to get to the attractions.
Mediocre 2.0
Cons: I booked a room four days in advanced and upon my arrival I was refused to stay in the hotel. I was told that they do not have vacant rooms. I was sent to another hotel instead. The Radisson Blue did not provide any explanation or advance notice. They told me that the manager would contact me to provide explanation and discuss compensation. It's been a week, but nobody has contacted me so far. I consider it unacceptable to turn away customers in this manner, without any advance notice or explanation, especially by the hotel that praises itself with excellent hospitality experience. I will not consider staying in this hotel again.
Excellent 10.0
Pros: Clean, luxurious, spacious room. Quiet calm. Good, reasonably- priced room service. Friendly and helpful staff. Efficient service.
Cons: The "hotel hoppa" bus was crowded and I waited a long time for it at terminal 2. It was a heavy-travel day, and not the hotel's fault, though certainly they could influence the service. Additional buses on days like Easter Monday would be a big help.
Good 7.4
Pros: Staff was good and helpful but they did not pay attention to who was next in line. We were waiting well before a customer who did not wait their turn.
Cons: There was a lot of fan noise in the room and it made it difficult to sleep when I woke up in the middle of the night. We also had issues getting the free shuttle and when asked on getting back to the airport we were first told about the shuttle that cost 4 pounds 50 when by simply crossing the street we were able to get a free shuttle back to the airport. Since the hotels no longer run free shuttles they should provide their customers with clear instructions on how to get the shuttles from various terminals and the costs.
Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London - Hayes
Rated #9
8.6
Excellent 8.6
Based on 3,289 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.4
Facilities
8.6
Location
9.2
Overall
8.6
Overall 8.5 Excellent
Based on 913 reviews
Cleanliness
8.7
Comfort
8.4
Facilities
8.6
Location
9.2
Overall
8.6
Cleanliness
8.8
Comfort
8.6
Location
9.0
Services
8.5
Staff
8.9
Cleanliness
8.8
Comfort
8.5
Location
9.1
Services
8.3
Staff
9.0
Cleanliness
8.9
Comfort
7.6
Location
8.6
Services
8.6
Staff
9.2
Cleanliness
8.7
Comfort
8.4
Facilities
8.6
Location
9.3
Overall
8.6
Cleanliness
8.5
Comfort
8.0
Location
9.2
Services
7.9
Staff
8.8

Excellent 9.0
Pros: Location was excellent and the staff were super helpful as uk was going into lockdown
Cons: Nothing
Excellent 8.0
Pros: Perfect for early morning flights, or late arriving ones!!
Excellent 9.0
Pros: Excellent location, easy check in, comfortable.
Excellent 10.0
Pros: Bed was so amazing! And I’m a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.
Cons: It is small! So do not be surprised, but if you have more than one person get a larger room than the standard
Excellent 10.0
Pros: Right inside Heathrow, which was very convenient for my eleven hour layover and early morning connecting flight. I loved the clever use of space. Very clean and comfortable, it was perfect for my needs.
Cons: I loved the small size, but I also had seen photos online and knew what I was getting into. This is a micro hotel room, which might not suit some travelers.
Good 6.8
Pros: Very convenient for next morning flight. Staff are very friendly and eager to help.
Cons: Extremely small and only adequate. Can be a little noisy at night.
Yotel Air London Heathrow (Landside) - Hounslow
Rated #10
8.5
Excellent 8.5
Based on 913 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Food
8.5
Location
8.8
Overall 8.4 Excellent
Based on 10,853 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Food
8.5
Location
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
8.0
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
9.0
Comfort
8.0
Facilities
8.5
Food
8.5
Location
8.5
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.6
Cleanliness
8.5
Comfort
8.4
Facilities
8.6
Location
8.7
Overall
8.6
Cleanliness
8.6
Comfort
8.5
Facilities
8.5
Location
8.7
Overall
8.8
Cleanliness
8.4
Comfort
8.3
Location
8.6
Services
7.9
Staff
8.4

Excellent 10.0
Pros: Nearness to the airport, great views from the room, nice comfortable beds and great use of space. Airport shuttle bus from outside the hotel runs every half our. Other restaurants available nearby. Great location for sure. The staffs are great. Very helpful.
Cons: Free breakfast or free dinner could have been nice. Just kidding. Nothing really. It was perfect for the night. I can't think of anything I didn't like about this hotel.
Excellent 8.0
Pros: Clean and lovely staff
Cons: Was a bit further from terminal 5 than i thought
Okay 5.6
Excellent 10.0
Pros: Close to airport.
Excellent 10.0
Cons: The hotel was crazy huge but not in a good way. Like, I felt like I was in a Hotel California or something. Maybe a few maps in the many hallways, corridors amd wings of the hotel would have been helpful
Excellent 9.6
Pros: Lovely decor, very comfortable beds. Food was excellent
Excellent 10.0
Excellent 8.2
Pros: The room was clean, comfortable but was not supplied hand towels for sink or cloth for body. The towel supply was disappointing. The blankets and bed were very comfortable
Cons: Lodging price was very reasonable but the bar prices seemed high and the 12% added gratitude charge was annoying since the rest of the country 10% was acceptable Was surprised that the Hoppa took so long snd that a taxi was £18 to the airport
Good 7.1
Pros: Room was lovely and the bed extremely comfortable
Cons: Having to pay £12 for the car park
Excellent 10.0
Pros: Close to the airport With bus transportation
Excellent 10.0
Pros: We always enjoying staying at this hotel but the refurbished rooms are amazing, the beds are lovely. Hassan took care of everything, a credit to the hotel.
Cons: Nothing.
Excellent 8.8
Pros: Good quiet room
Excellent 8.0
Pros: Liked the convenience of location.
Cons: No heat and bathroom needs to be updated.
Excellent 9.1
Excellent 10.0
Pros: The free bus to the hotel was a bonus. The beds were comfortable and the breakfast was good.
Cons: We were happy with everything.
Good 7.0
Pros: It was easy to check in, find the room, and everything that we needed was availalbe in the room. Restaurant food and staff were excellent.
Cons: trying to figure out how the shuttle to the airport worked wasn't easy, we called down to the front desk atleast 5 times trying to sort it all out. But in the end it worked okay. They said that the shuttle driver would have change(cost 5 pounds) he didnt
Excellent 10.0
Pros: Great staff, clean and modern facility, perfect for what it is. If you have a trip in or out of LHR this is a great place to spend the night. I'm happy with the Leonardo brand and have found them to be consistently good in the multiple properties I've stayed at.
Excellent 9.0
Pros: We liked how close we were to the airport and transport.
Good 7.0
Pros: Proximity to airport
Cons: Says airport shuttle, but doesn't have one.
Excellent 9.0
Pros: Easy to get to and from Heathrow.
Cons: Nothing
Excellent 10.0
Pros: everything was clean and staff were more than helpful.
Okay 4.0
Pros: Great hotel for the price and locaation very comfy beds
Cons: The fire alarm went off in the am and disturbed us, pretty dissapointing
Good 7.0
Pros: The locations was great. Staff: Excellent. The price was good for the location of the hotel. If you need to stay overnight, this is a great place to do so.
Cons: The shuttle stops at 11:35 p.m. Good luck if you arrive after that time.
Excellent 10.0
Pros: Breakfast and Staff
Cons: No washcloths furnished for guests. This is standard in America and Americans are caught unprepared when not furnished.
Excellent 8.5
Pros: Easy to book and although tight on space it had good facilities and the bed was very comfortable being in the airport there was no hassles with taxis from hotels etc
Cons: for bigger people it is a little short on elbow room
Excellent 9.0
Pros: Clean, convenient, relatively large room. Had everything we needed the night before we flew out of Heathrow. Taxi was 10GBP, ordered by the staff. The shuttle would have been 5GBP pp, so we took the taxi. Within walking distance of car rental
Excellent 10.0
Pros: The proximity to the airport was excellent, and being able to pick up a free shuttle bus was good.
Cons: We had difficulty figuring out which bus shuttle to take from the airport to the hotel. The sign was blocked, so we missed seeing Leonardo Hotel at first.
Excellent 9.0
Pros: Location
Cons: Beer selection
Excellent 10.0
Pros: Very convenient situation, lovely breakfast, very pleasant and helpful staff
Cons: Room not very clean, no toner in the printer
Mediocre 2.0
Pros: Ok room
Cons: Kept awake all night by young guys banging in and out of other rooms. Smoke from them coming into my room. Not cigarette smoke.
Good 7.0
Pros: Location to the airport.
Cons: Not enough staff help at the front desk. Hallway had bad odors.
Good 6.0
Pros: It's conveniently located near Heathrow, with free bus service to/from Heathrow.
Excellent 10.0
Pros: cleanliness, friendly staff
Cons: a bit of a hike to the room, lifts too small
Good 7.0
Pros: The proximity to the airport was important but I found it a little irritating that it didn't have a free shuttle bus. The room amenities were good (such as the TV) and staff were very kind and efficient.
Cons: The shuttle wasn't free, got stuck in traffic and took a long time, which I mention because this was the basis for me using this hotel. The hallways also smelled of smoke and the room was a little dusty.
Okay 5.0
Pros: it was ok
Cons: shuttle service was VERY POORLY EXPLAINED !!!!!!!!!!!!
Excellent 10.0
Cons: I have no complaints.
Excellent 10.0
Pros: The location, steps to metro, kind and efficient staff, great breakfast, and comfortable accommodations were all a hit with us!!! We decided to stay there again when we return from Paris in a few days!! Copenhagen is great and the Park Inn just heightened our experience.
Cons: NA
Good 7.7
Pros: - Easy Check In - Attentive Staff - Best Hotel Food I've Ever Had - Comfortable Room Overall if you want a hotel that's close to the airport, this is a comfortable place.
Cons: - This could be a positive for some... but it was too close to the airport. Wasn't much to see around the hotel. - Shower head was broken, but still usable.
Good 6.8
Pros: Nice room, decent breakfast in bed.
Cons: VERY loud party in lobby reverberated through hotel until 1am. That was a bummer. Internet was mediocre at best.
Leonardo London Heathrow Airport - West Drayton
Rated #11
8.4
Excellent 8.4
Based on 10,853 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
7.5
Food
9.2
Location
8.9
Overall 8.3 Excellent
Based on 379 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
7.5
Food
9.2
Location
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.0
Comfort
8.0
Facilities
8.0
Food
10.0
Location
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.6
Services
8.2
Staff
8.4
Cleanliness
4.0
Comfort
6.0
Facilities
6.0
Location
8.0
Staff
8.0
Cleanliness
7.7
Comfort
7.5
Facilities
8.5
Food
8.5
Location
9.4
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.2
Staff
8.9
Cleanliness
9.1
Comfort
8.8
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
9.1
Comfort
9.0
Facilities
6.4
Location
8.8
Overall
6.8
Cleanliness
9.2
Comfort
9.1
Location
9.0
Services
8.4
Staff
9.0

Good 7.0
Pros: Room was clean and spacious
Cons: Breakfast was really inadequate. Check in took a long time due to limited staff working.
Excellent 10.0
Pros: Breakfast very simple. Using covid for excuse to not cook seems lame. Apart from that all good.
Mediocre 2.0
Cons: My credit card is being charged twice for the same check-in date of 30/3/2021 for GBP52.02. When I first booked the room via Booking.com on 10/3/2021, I have fully paid the whole amount of GBP52.02. But, on 31/3/2021 check-out date, I'm being charged again for GBP52.02. Please refund to me GBP52.02 by crediting to my credit card a.s.a.p.
Excellent 9.0
Pros: Spacious & comfortable
Cons: Needed cold water, no fridge
Excellent 10.0
Pros: Location and staff
Cons: On the tv screen the checkout time stated 2pm as complimentary but I was told it's 12 PM but i might have misunderstood so it's ok
Excellent 8.8
Good 6.0
Pros: Hotel lobby is clean and pleasant, Hotel receptionists were friendly and professional.
Cons: damp smell in the room I stayed, shower is terrible and splashed all over.
Good 7.0
Pros: distance from the terminal
Cons: all was ok
Good 6.0
Pros: Staff was excellent; restaurant good; location great
Cons: Very slow and difficult to maintain internet connection via Wi-Fi; slow drains; only one towel in bath although reserved room for two; expensive, though reliable, airport shuttle service
Excellent 10.0
Pros: close to heathrow airport and public transportation. Very quiet. Very nice room.
Cons: Nothing.
Poor 1.0
Pros: Felt more 2 star than 4 star. Old rooms. No matress protector broken shower
Cons: Old rooms. Broken shower no matress protector.
Excellent 10.0
Pros: Very convenient location and the shuttle from and to the airport.Room was clean, specious,had nice view of the airport.Staff was great. Very nice breakfast.
Cons: I just noticed that I was charged twice for the room and I am working to resolve this, but I am sure it will be fixed soon.
Excellent 8.0
Pros: Location and shuttle availability
Cons: No help with luggage or carts. Poor signage to choose correct elevator, and very long hallway that ended with only stair exit. Registration clerk could have better explained the shuttle ticket kiosk. Didn’t take foreign credit card, on board costs
Good 7.7
Pros: It was nice being so close to Heathrow in a quiet and comfortable hiding location. Very clean Very friendly and helpful staff The pool, sauna, and gym were nice - better than many similar hotels
Cons: Expensive for the level of investment this hotel has recently had. Less than expected included - no shuttles even though it's literally across the street from one of the free city bus stops to Heathrow terminals. The facilities feel like they were last updates in the 1970s.
Good 7.4
Pros: Comfortable room, comfortable bed for a short over-nighter for an earl next day flight,
Cons: Be aware that the Hoppa shuttle bus runs 5:30am - 11:32pm, so when I arrived on a late flight, I ended up having to take a taxi. Also I couldn't find a Hoppa ticket machine so you have to pay 5 quid cash each way.
Excellent 8.5
Good 7.0
Cons: wasnt free shuttle to airport
Okay 5.0
Pros: Near Heathrow Airport.
Cons: The type of room we booked was not made available. Thus the options given were some what like upgrade or leave it. With kids in the car after a long flight, and it being late night we had to pay a lot extra for an upgrade. No happy with that situation.
Excellent 9.2
Good 6.0
Cons: There are so many rooms that it is hard to navigate. When I checked in, the receptionist casually mentioned that the elevator was down the hall. That was not clear at all! Otherwise, a pretty run of the mill hotel with your basics. Did the job.
Excellent 10.0
Pros: For a 4-star hotel this place is a winner. The rooms are thoughtfully designed for both the business and leisure traveller. We have stayed in lots of airport hotels and this was a real surprise. Great bathroom, work desk, check-in/out, soft pillows (as per our request), quiet, and friendly staff. Not sure how they do it in a fast turnover, big establlishment but they seem to have this one sorted.
Mediocre 3.7
Pros: First off I couldn't book the room through the hotel. I was forced to book with third party online. My bathroom had flooded when I had taken a shower, due to the shower threshold. I had upgraded my room simply just looking for a king bed. The only room available was a sweet which had cost me 275.00 pounds. They only compensated me 50 pounds for a soak and wet bathroom that I had to mop up with all the towels in the room.
Okay 4.2
Pros: Relatively clean
Cons: I chose the hotel because of its supposedly superior pool and fitness room, but they closed right after I arrived. Why would an airport hotel close its facilities at night?
Good 6.6
Pros: close to the airport for our departure home the next day cost means to make our own coffee and tea mini refrigerator nice sized bathroom
Cons: had to walk along way down a hallway to access an elevator to the 2nd floor and then had to walk back down another long hallway there was urine in the toilet in our "clean" hotel room and the TV was all ready on - it left us wondering if our room had really been cleaned no extra pillows or blankets
Radisson Hotel and Conference Centre London Heathrow - West Drayton
Rated #12
8.3
Excellent 8.3
Based on 379 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.2
Facilities
7.7
Food
9.2
Location
8.7
Overall 8.1 Excellent
Based on 6,348 reviews
Cleanliness
8.4
Comfort
8.2
Facilities
7.7
Food
9.2
Location
8.7
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
7.0
Location
8.0
Overall
6.0
Cleanliness
8.4
Comfort
8.2
Location
8.7
Services
8.0
Staff
8.2
Cleanliness
8.6
Comfort
7.6
Facilities
7.0
Food
8.5
Location
8.7
Cleanliness
8.4
Comfort
8.1
Location
8.8
Services
7.8
Staff
8.1
Cleanliness
8.6
Comfort
8.4
Facilities
9.3
Location
8.8
Overall
9.3
Cleanliness
8.4
Comfort
8.2
Facilities
8.1
Food
10.0
Location
8.7
Cleanliness
8.2
Comfort
8.0
Location
8.6
Services
7.7
Staff
8.1

Excellent 9.0
Pros: Staff went out of their way to direct me to the correct bus stop to ensure I got the current bus to the airport.
Mediocre 2.0
Pros: bed was comfy, fast check in and check out.
Cons: Shocked by the design. Knew it would be colourful, but never imagined it'd look like a room in a children's hospital. Hair of the others found under the bed mattress, SO GROSS. Bed mattress wasn't tug in properly, no hairdryer, room was as small as an en-suite dorm of a uni, small window, dim lights, no desk. Luckily I only stayed there for one night. Dont wanna spend time there anymore. Bus stop is too far, hot and the bus was soooooo slow, do not recommend if you have large baggage with you. Taxi-calling service by the hotel costs 15GBP, Uber costs 7GBP. So its better to pay 10GBP more to have an enjoyable experience in other airport hotel, then take the free terminal transfer in airport if your plane departs in terminal 5. They cost almost the same if you choose ibis style and take an Uber/ taxi.
Good 6.0
Pros: Good location, close to airport and they do arrange taxis for you.
Cons: The room was HOT! The air conditioner didn’t work well and barely cooled the room. Was very uncomfortable trying to sleep.
Poor 1.0
Pros: Staff fine
Cons: The room is roasting!!!!!
Excellent 9.0
Pros: Comfortable bed.
Cons: Lift got stuck with me inside once.
Excellent 8.0
Pros: Great location with friendly staff, just ver few staff so waiting for service. Easy to find & parking was great. Food was good room was quiet apart from air conditioning.
Cons: Rock hard bed & only hand towels provided.
Excellent 8.0
Pros: Its less than 10 minutes away from terminal 2, so it’s very convenience for early flights. There were always people in reception desk and help me with booking taxi driver within minutes. The rooms are alright for night asleep before trip ( but the corridor and the rooms are quite small so be aware of that if you have many luggages)
Cons: Limited food options, especially with no results nearby
Good 7.6
Excellent 10.0
Excellent 10.0
Pros: Everything
Excellent 8.5
Pros: Staff were very helpful and friendly. Room was clean and nicely furnished.
Excellent 8.0
Pros: Cleanliness
Cons: None
Good 7.7
Pros: Breakfast was nice; decor was nice.
Cons: They could have had soap in the bathroom. The only soap was mounted on the wall in the shower.
Excellent 8.0
Pros: Cleanliness . The room was expectionally clean, so clean you can smell the freshness. I came in with a serious headache, the smell soothes my headache.
Cons: Think of providing body lotion in the bathroo, Shower caps as well for ladies. We don't like our hair messed up.
Okay 5.7
Pros: Close to Airport and Free Airport bus.
Cons: Very plain.
Good 6.0
Pros: Staff very friendly, nice food.
Cons: Room was very small , it was a corner room, no where for both of us to sit and relax. Carpet was dirty Not impressed at all
Poor 1.0
Pros: Very poor , didnt even stay the night r
Cons: Everything
Good 6.0
Pros: The staff were all super nice and the price I paid was slightly above what I would expect for this level of room.
Cons: The room was of adequate quality. It was muggy, poorly ventilated, scratches on counters, and the lighting is fluorescent. They are across the street from airport busses that do not serve all terminals-they do NOT have airport shuttles to their door.
Excellent 8.0
Pros: Good proximity to Heathrow airport. Airport shuttle was on time and cost £5. Multiple stops at other hotels. Trip took around 20 min at 6 A.M.
Cons: No elevator in hotel. Was on the 3rd floor with 4 bags which made it more difficult to get to and from the room when checking in and out.
Excellent 9.6
Pros: Very accommodating and friendly staff. One gentleman even walked us out at 5am to show us exactly when the bus stop was that we needed to get to. The location is also great with easy and free access to all terminals via local buses.
Cons: Not a very relaxing bar seemed more like a canteen. Same for the restaurant. However the food we had was excellent.
Mediocre 3.0
Pros: The rooms would be value for money. And the location to the free airport perimeter bus and it is stop.
Cons: Shower drain was bad. Tv remote control batteries dead. But worst- no lift to third floor. I did not know they were adding a 4th floor and new lift unacceptable to walk stairs with luggage plus the noice.
Excellent 9.1
Pros: The staff were very welcoming on our arrival. Managed to give us 2 rooms at the end of a corridor which worked very well for our party with 2 young children. Excellent location for Heathrow.
Cons: Building is being renovated so rather unattractive first impression. This should be short term problem only.
Okay 5.0
Pros: location to airport
Cons: Having to pay for bus to/from airport and lifts were out. The climate control was "iffy" at best.
Excellent 9.0
Pros: Cleanliness and air conditioning
Cons: Having to pay for parking
Excellent 10.0
Pros: Price , close to airport. It was clean had good internet and good free breakfast.
Cons: No nothing would stay there again.
Good 7.4
Pros: Proximity to airport.
Cons: Room was somewhat dirty.
Excellent 9.7
Excellent 9.4
Pros: Great location with free transportation on city busses. Rooms are small but clean and efficient, more than adequate for an overnight stay. Beds very comfortable. Restaurant has a simple menu but good beverages. No comments on breakfast as we had to catch an early flight.
Good 6.0
Pros: Clean room, comfortable bed, friendly staff, USB and wall plugs
Cons: Toilet didn't flush properly, weird decor, no signage on where to wait for Hotel Hoppa Bus to terminal, was not given instructions to tell Hotel Hoppa Bus to drop us off at IBIS Styles and NOT IBIS Hotel. We walked 20 minutes from IBIS (red sign) to IBIS Styles (green sign, stop comes first).
Good 7.7
Pros: The hotel met all our needs for a airport layover one night stop to rest before catching another flight. Certainly not a destination spot. All was fine and price reasonable.
Cons: All was ok
Excellent 9.7
Pros: Reception staff very welcoming and helpful Excellent location
Excellent 8.2
Pros: There is a free shuttle from the airport that stops at a pub just five minutes walk away. It was not well promoted. The hotel is just ten minutes from Terminal 5.
Cons: The English breakfast is not included (ie. eggs, sausage etc.). but costs five pounds. However, the continental breakfast is adequate with hard boiled eggs, ham and cheese.
Excellent 9.7
Pros: Easy access to LHR and car rental companies. Hotel is relatively new and all facilities are modern and clean. The included breakfast was excellent.
Cons: The room was tiny; two people with two suitcases and we couldn't move in the room!
Good 6.0
Pros: The location, staff and breakfast were excellent .
Cons: There is no insulation in the floor. Not only did we have to listen to the room over us tromp around until midnight you could actually hear everyone walking in both of the hallways by our room and the floor above all night long. Worst night of sleep ever.
Good 7.7
Pros: hospitality, the spacious of the room.
Cons: the lift broke down, no rubbish bins around the lobby or near the lifts.
Good 6.0
Pros: Proximity to terminal buildings at Heathrow and to a bus stop. Good-value breakfast. Reasonable price.
Cons: No coffee making facilities in the room. The lift to my room on the 3rd floor was out of action on the day of my departure. The staff did not offer to help me, a 74-year old, carry my bag down to the lift on the 2nd floor.
Good 7.0
Pros: close to airport
Good 6.8
Pros: Rooms were cleaned promptly and the room was expected.
Cons: The bed was super hard and uncomfortable. The food was mediocre, breakfast was basic.
Excellent 10.0
Pros: Everything worked like clockwork. We arrived late, but dinner was still available. Breakfast and the shuttle was available for the different terminal in the morning.
Cons: If you are concerned with large prints looking out at you (an astronaut and a duck), this is not the hotel room for you.
Excellent 10.0
Pros: Hotel is excellently located near Heathrow and the staff are courteous and very helpful
Cons: Nothing. Everything was perfect
Excellent 10.0
Cons: The advertisement stated shuttle service was provided. This is very misleading. The hotel does not offer shuttle service. Guests must pay a hefty fare for a bus to the hotel. Honesty is always the best policy. Do not mislead guests!!
Okay 4.0
Pros: It was easy to get to and from the airport.
Cons: There was what looked like baby poo on the carpet of the first room we had. We advised the front desk and they cleaned it and gave free drink tickets and offered a room change.
Excellent 8.0
Pros: EZ Eats at the hotel restaurant.
Cons: ALittle noisy on the first floor.
Excellent 10.0
Pros: Everything I needed before flying out of Heathrow: comfortable bed, clean room, free breakfast, in-house restaurant, and airport shuttle at an excellent price. Would highly recommend this hotel to anyone.
Good 7.0
Pros: New, clean, and close to the airports
Good 7.0
Pros: It was exactly what we needed and just a hop,skip and jump to a good pub that serves real ales!
Cons: No.
Excellent 10.0
Pros: We were greeted by a friendly professional who answered all our transportation questions. Rooms were clean. Breakfast was great and location to public transportation and LHR is excellent!
Cons: Nothing
Mediocre 3.0
Pros: Good access
Cons: For the price I paid, I expected a decent sized room, not a postage stamp sized room!
Ibis Styles London Heathrow Airport - Hayes
Rated #13
8.1
Excellent 8.1
Based on 6,348 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
7.6
Location
8.6
Overall
6.9
Overall 8.1 Excellent
Based on 3,991 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
7.6
Location
8.6
Overall
6.9
Cleanliness
10.0
Comfort
9.0
Facilities
8.0
Location
7.0
Overall
7.0
Cleanliness
8.5
Comfort
8.5
Location
8.6
Services
8.1
Staff
8.0
Cleanliness
6.0
Location
6.0
Overall
6.0
Staff
2.0
Value for money
6.0
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.2
Staff
8.1
Cleanliness
8.7
Comfort
8.5
Location
8.7
Services
8.3
Staff
8.1
Cleanliness
8.5
Comfort
8.5
Facilities
7.2
Location
8.6
Overall
7.1
Cleanliness
8.5
Comfort
8.5
Location
8.5
Services
8.1
Staff
8.0

Okay 5.6
Good 6.8
Excellent 8.0
Pros: facilities were on point
Cons: bit old building and need refurbishment
Excellent 8.0
Pros: Another great stay, friendly staff, smooth check-in, excellent shower facility, excellent smart t.v.
Cons: The Bar prices are quite high!! No Tissues in the room.
Good 6.5
Excellent 8.5
Cons: I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).
Good 7.1
Pros: Spacious, clean and modern rooms.
Cons: No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.
Excellent 8.8
Pros: The staff was top notch. They were all very friendly and made our stay quite enjoyable.
Novotel London Heathrow Airport T1 T2 and T3 - London
Rated #14
8.1
Excellent 8.1
Based on 3,991 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Location
9.0
Overall
8.7
Services
7.8
Overall 7.8 Good
Based on 1,986 reviews
Cleanliness
8.6
Comfort
8.4
Location
9.0
Overall
8.7
Services
7.8
Cleanliness
8.0
Location
8.0
Overall
7.0
Staff
8.0
Value for money
6.0
Cleanliness
8.5
Comfort
8.2
Location
8.8
Services
7.6
Staff
8.2
Cleanliness
10.0
Location
10.0
Overall
8.0
Staff
8.0
Value for money
6.0
Cleanliness
8.5
Comfort
8.5
Location
9.3
Services
7.6
Staff
8.3
Cleanliness
8.4
Comfort
8.4
Location
9.0
Services
7.8
Staff
8.5
Cleanliness
8.6
Comfort
8.4
Location
9.0
Overall
9.5
Services
7.8
Cleanliness
8.5
Comfort
8.2
Location
8.9
Services
7.6
Staff
8.4

Excellent 8.0
Pros: Was traveling thru on very little too no sleep, so the extra comfortable bed was wonderful
Cons: I had to ask how to turn on the lights.
Excellent 9.0
Pros: The room was just what we wanted ,
Cons: nothing
Poor 1.0
Pros: Very small room, no windows, no parking I left after 1 h after i checked in because you actualy couldn t breath there
Cons: Nothing
Excellent 8.0
Cons: Facilities only due to COVID so not an issue
Excellent 10.0
Excellent 9.2
Excellent 10.0
Excellent 10.0
Excellent 8.4
Excellent 10.0
Okay 4.8
Excellent 8.0
Aerotel London Heathrow T2 & T3 - Hounslow
Rated #15
7.8
Good 7.8
Based on 1,986 reviews
Details
Reviews

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