Basics
Accessibility and suitability
Services and conveniences
Kitchen
Bathroom
Parking and transportation
Media and entertainment
Laundry
Bedroom
Workspace
General
Health and safety
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location near the highway, clean rooms, and a pet-friendly environment. Guests also appreciate the fitness center and the availability of kitchen amenities.
Is parking available at the hotel?
Yes, the hotel offers free parking and is easily accessible from the freeway, making it a convenient stopover for travelers.
How is the food quality at the hotel?
While the hotel used to offer breakfast, it is currently not available due to COVID-19 restrictions. However, guests have praised the good coffee and the hotel's proximity to various dining options.
What can guests expect in terms of cleanliness?
Guests have reported clean and comfortable rooms, but some have mentioned issues with cleanliness, such as dirty floors and unclean bathrooms. The hotel has also been described as 'overall clean' but with rushed housekeeping.
How is the customer service at the hotel?
Guests have highlighted the courteous and helpful staff, with specific mentions of excellent customer service from individuals like Monica and Kyle. However, some guests have expressed dissatisfaction with the front desk and room service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer lower crowds, consider visiting in March, which is the low season, as opposed to the high season in February.
Nearby Attractions
The hotel is conveniently located near various attractions such as the Western Folklife Center, Elko County Courthouse, and the Northeastern Nevada Museum, making it an ideal base for exploring the area.
Pet-Friendly Accommodation
The hotel offers pet-friendly rooms, but be aware that there is a pet fee, which some guests found to be an inconvenience.
Check Room Amenities
Some guests mentioned that the rooms were not equipped with certain amenities such as coffee makers, so it's advisable to check the room amenities before booking.
Inquire About Breakfast
While the hotel advertises breakfast included, some guests were disappointed to find that breakfast was not available during their stay. It's recommended to inquire about the current breakfast offerings before booking.
Consider Noise Levels
Guests staying on the fourth floor reported issues with barking dogs and unpleasant smells in the hallway, so it may be beneficial to request a room away from potential noise disturbances.
Verify Room Cleanliness
Some guests encountered cleanliness issues such as dirty bathrooms and stained linens. It's advisable to verify the room's cleanliness upon arrival and report any issues to the staff.
Accessibility Considerations
The hotel offers increased accessibility and features such as elevators, making it suitable for guests with mobility concerns.
Confirm Special Requests
If you have specific requirements such as a microwave or coffee pot in the room, it's recommended to confirm these requests with the hotel in advance to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
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High season | January |
Average price (weeknight) | $109 |
Average price (weekend night) | $104 |