Cons (-) Improve facilities. On our first night stay the hot water was off in the shower. On second night the water system was off and there was no reception to inform. 24 hour reception really needed.
3 stars
Ella Heritage
Photos of Ella Heritage
Overview
Ella Heritage provides a comfortable setting while in Ella.
The guest house has 5 rooms that are filled with all the essentials to ensure a comfortable stay.
Ella Heritage has easy access to Ravana Falls. Guests can also discover Saint Thomas College.
Amenities at Ella Heritage
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
General
- Seating area
- Garden view
- Hardwood or parquet floors
- Sofa
- Soundproofing
- Landmark view
- Lockers
- Carpeted
- Mountain view
- Tile/marble floor
- Storage available
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Services and conveniences
- Car rental
- Wake-up service
- Room service
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
Dining
- Wine glasses
- Electric kettle
- Minibar
- Packed lunches
- Restaurant
- Tea/coffee maker
- Food can be delivered to guest accommodation
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Non-feather pillow
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Outdoor furniture
- Garden
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Bedroom
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Airport shuttle
- Free parking
Things to do
- Hiking
- Pool table
Workspace
- Desk
Family friendly
- Cribs available
Reviews of Ella Heritage
7.9
Good
1539 verified ratings
Wonderful
751
Very good
320
Good
243
Okay
70
Fair
77
Mediocre
34
Poor
44
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, with many highlighting the cleanliness of the rooms. However, several reviews pointed out issues with the facilities, including noise levels and the need for better amenities. Some guests felt the hotel was overpriced for what was offered, especially regarding the condition of the rooms and bathrooms.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
73 reviews
7.4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Ella Heritage?
The breakfast at Ella Heritage is known to be generous and offers a full Sri Lankan experience. The staff is friendly and the hotel is close to supermarkets and restaurants.
Are the beds at Ella Heritage comfortable?
Guests have described the beds at Ella Heritage as some of the most comfy they have experienced so far, providing a great night's sleep.
Is parking available at Ella Heritage?
Ella Heritage offers free parking for guests, ensuring convenience for those traveling by car.
How is the cleanliness at Ella Heritage?
Guests have mentioned that the hotel is very clean, with beautifully cleaned and presented rooms, and very clean bathrooms with good hot water supply for showers.
What is the best time to visit Ella Heritage?
The high season at Ella Heritage is in February, offering a great time to experience the hotel's perfect location and super friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Lower Floor Room
Several guests mentioned that the hotel does not have an elevator, and the upper floors require climbing steep stairs, so if mobility is a concern, consider requesting a room on a lower floor.
Check for Ongoing Renovations
Some guests reported that the hotel was undergoing renovations during their stay, which caused inconvenience. It may be helpful to inquire about the status of any ongoing renovations before booking.
Confirm Halal Food Availability
Despite the hotel advertising a halal food menu, some guests were disappointed to find the restaurant closed on certain days. It's advisable to confirm the availability of halal food in advance if it's a key consideration for your stay.
Consider Noise Levels
A few guests mentioned that the hotel was noisy due to construction work and nearby activities. If you are sensitive to noise, it may be worth inquiring about the potential for disturbances during your stay.
Be Mindful of Limited Parking
The hotel lacks a dedicated parking area, which was a downside for some guests. If you're traveling by car, it's important to consider parking options in advance.
Enjoy the Generous Breakfast
Many guests praised the hotel's breakfast, describing it as substantial and offering a full Sri Lankan experience. Consider starting your day with the hotel's breakfast for a satisfying meal.
Appreciate the Central Location
The hotel's central location near the main market, restaurants, and attractions like Nine Arch Bridge makes it convenient for exploring Ella on foot. Take advantage of the proximity to key landmarks.
Engage with Friendly Staff
Several guests highlighted the friendliness and helpfulness of the staff, with specific mentions of individual staff members. Interacting with the staff can enhance the overall guest experience.
Embrace the Beautiful Views
Some guests appreciated the views of Ella Rock from the hotel. If a scenic backdrop is important to you, consider requesting a room with a view.
Be Prepared for Limited Facilities
A few guests noted that the hotel offers limited facilities and is undergoing expansion. Managing expectations about the available amenities can help ensure a more satisfying stay.
Location
119A, Passara Road, Ella 90090
What's nearby
- Nine Arch Bridge0.6 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ella Heritage
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | $75 |
When to book a room at Ella Heritage
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Ella Heritage
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.6 mi |
Everything you need to know for your stay in Ella
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