Garuga Resort Beach Hotel

The staff are warm and helpful, the view of the lake is spectacular, and the beach and swimming pool offer a great space for relaxation.

Guests have expressed concerns about the cleanliness of the facilities, the light beddings, the lack of Wi-Fi in the rooms, and the difficulty in locating the resort.

The hotel provides complimentary breakfast, a fitness center, laundry facilities, and a business center for guests' convenience.

The hotel offers a peaceful environment with a green, leafy atmosphere, making it an ideal place to visit for a relaxing getaway.

The hotel offers a restaurant and bar/lounge, with guests praising the quality of the food and the times taken when ordering a meal.

Some guests recommended booking rooms with a view of the lake, as the scenery and campfire view were exceptional. Consider requesting a room with a balcony for a more enjoyable experience.

Despite some negative feedback, many guests praised the warm and helpful staff. However, there were concerns about disorganization with bookings and room mix-ups. It's advisable to confirm reservations in advance and double-check room assignments upon arrival.

Several guests mentioned issues with room cleanliness and the need for renovations. It's recommended that the hotel focuses on improving the cleanliness and maintenance of the rooms and facilities to enhance the overall guest experience.

Some guests found it challenging to locate the resort due to the lack of signposts along the way. The hotel could benefit from improving signage to guide guests to the property more effectively.

While the hotel advertised certain amenities such as a sauna, hot water showers, soundproofing, and Wi-Fi, several guests reported that these were not available or were not as described. The hotel should ensure that the amenities listed are accurate and available for guests.

Guests appreciated the quality of food served and the scenic atmosphere during meals. However, there were concerns about limited menu options and the availability of dishes. The hotel should strive to offer a more diverse and consistent dining experience.

Some guests expressed disappointment with the discrepancies between the information provided on the website and the actual facilities available. It's important for the hotel to maintain transparency and accuracy in its online descriptions to manage guest expectations effectively.

Daily housekeeping was mentioned as a positive aspect by the guests. The hotel should continue to prioritize and maintain high standards of cleanliness and housekeeping services to ensure guest satisfaction.

The hotel's proximity to attractions such as the Ugandan Wildlife Education Centre and Entebbe Botanical Garden makes it an ideal choice for guests interested in exploring the area. Providing information or assistance with accessing these attractions could enhance the overall guest experience.

For guests traveling with pets, it's advisable to inquire about the hotel's pet policy and any associated charges in advance to avoid any inconvenience during the stay.