Ermoupoli Hotels

the location The owner needs training on how to use a credit card machine - we ended up having to pay for our room in cash.

The location was good. It wasn`t noisy.There was refrigerator. There was water in the balcony because of the aircondition?

central location we didn't find anyone at the reception at arrival (evening of 31st dec), they left keys at reception desk. in fact we saw somebody only at the moment of paying! room was not particularly clean.

The hotel is a small, family run hotel on the waterfront in Ermoupolis. It is slightly confusing to find, and once you arrive the only name plate is in Greek. Once inside the owners are very friendly, and they are obviously keen to establish this location because it's not been operating long. The rooms are spacious and decorated well. There is a rooftop verandah with a bar for sundowners. They also give you complimentary snacks with your drinks. A nice touch. The breakfasts are quite limited - lots of bread and cakes, but cereals and cooked options were not offered. Parts of the finish let the hotel down if it wishes to be considered 'luxury'. The shower cubicle in our room was a joke, wobbling all over the place, and too many little finishing touches need rectifying. Having stayed 2 nights we were the only occupants, and so spoke to the owner about extending our stay, if he could reduce the price. He did offer to lower slightly, but not to what I considered was a fair rate, so we left. I can't believe a hotel when they let their only guests walk away, we would've happily paid a more realistic price.

The family staff of Esperance were very warm and service minded. Though we had some language barriers, we walked away with a favorable experience. Uncomfortable beds (2 small twins instead of 1 queen). Woke up to no electricity or water in the morning. We were told this was an island wide problem, but we saw neighboring hotels with power on.

close to the port No internet in the rooms,no breakfast,no 24h reception.There is a petrol service station right next to it! Very medium quality hotel.