Etyek Hotels

beautiful building nicely restored and with very nice details

Excellent customer service! Everyone was very nice and helpful.

The concierge was extremely knowledgeable and resourceful. He was very helpful arranging trips and events for us.

staff very friendly and helpful. no complaints whatsoever. Service was excellent.

Everything was amazing!!!!!!!!!!!!!!!!!!!!!!!!!! No bad points

All was excellent!

I have been planning to stay in Budapest for over a year now. It was really important to me that the hotel has an excellent location and I preferred the spa experience over the view of the Danube. However... Only my first day was I able to use the sauna. I was the one who had to discover that it is broken and over heating. I had a burn mark from the previous day and the next morning I discovered that the thermo meter is not working any more it was extremely hot in there and since they could not fix the problem they had to shut it down for the rest of my stay... I was disappointed since that was the reason I booked Kempinski...

lovely helpfull staff,nice live music.

Fabulous Hotel. Staff extremely helpful. Rooms spotless. In an excellent location 5 minutes walk from the Opera House, 5 minutes to main shopping area. We got excellent value as we were staying for more than 4 nights. We would highly recommend this hotel to anyone going for a break to the beautiful city of Budapest. It was very expensive for drinks or to eat in but this did not cause a problem as it is so central and there is a huge choice right outside your door.

This hotel was in the most perfect location! The Xmas market was right behind the hotel, the river and Chain bridge were about 2-3 blocks away, and the famous shopping street, Vaci uti was 1 block away. The rooms were so comfortable, and they provided slippers and plush bathrobes. The perfumed smell in the lobby and hallways was a bit overwhelming (luckily it did not permeate the rooms or it would have been a problem). They kept playing an Ad for their hotel on the TV which I found sexist and offensive (showing their maid taking a bubble bath and dressing in a lace thong before coming to work at the Kempinski hotel chain (what is that all about?).

location, size of room, folks at front desk were very helpful

Staff was attentive and pleasant. Breakfast is amazing, huge and many choices which is included in room price. Price was very reasonable. Access to the bath house is so convenient and guests get discounted entry, it's wonderful to walk down in your big terry cloth robe and enjoy the bath house, towels are also provided by the hotel, added perk. Tram is directly across the street and allows access to all directions in the city. Views are stunning of the bridges and river. We were there in November so not crowded at all. The furniture in the rooms is shabby chic, looks like the original furniture from 1918. Despite the furniture it's comfortable and the linens are clean and good quality. They could use new pillows, they are down but very flat.

all was perfect....all was ok....staff and rooms too!!! i tell to all customers that gellert is shure the best hotel in budapest....no chance for others hotel to compare with gellert position too!!!! dr agnelli nothing.

Tram lines right next to it, friendly staff, beautiful building - inside and out, amazing breakfast buffet, very nice restaurant and bar attached to it, comfortable beds, easy access to Gellert Baths. The carpet and minibar in my room looked a little outdated, but everything was clean and comfortable so that was just a minor issue.

The hotel is old but clean and well maintained. Our rooms were large and the bathrooms huge by European standards. The beds were comfortable, the breakfast is great and access is very easy by metro and bus, both right across the street from the hotel. The thermal spas were fantastic and although busy not crowded. Use the spas on the side of the swimming pool, it attracts less visitors. Staff were all friendly and helpful. Will certainly return.

Central location. Friendly and helpful staff.

Great location, good and friendly service

The staff were tremendous and catered for your every need, the experience of executive club was second to none and well worth the little bit extra you pay

Use of the pool I was afraid of water when I arrived was swimming before I left, the three different pools made this possible

It was a fine flat in the middle of everything, we enjoyed it very much. We were not able to use the dish washer.. Maybee we did something wrong, but if it is something special you had to do.. It wasnt told us.

Apartment located on Pest side and its in the middle of everything...near two grocery stores and tons of restaurant...I give it five stars for cleanliness,location, staff, value for your money...upon arrival you receive complimentary wine it has a fridge, stove, dishwasher, and just a washer machine no dryer tho...but again near everything and staff help book tours.

It was a modern apartment, very well equipped kitchen, perfect location, and very reasonable price.

Really relaxing stay. We could hear noise from the siderooms - was a little bit annoying in the early morning.

The hotel had a beautiful lobby and the rooms were well-equipped and clean. At first blush, the neighborhood seemed quite gritty but upon further exploration, we found some great restaurants and cafes and ended up really liking the location. The standard room we booked was quite cramped with a king-sized bed. Also, the hotel charges an extra fee to use the pool and sauna.

The hotel staff are really helps, the rooms are comfort,clean and beautiful The pool cost money

Nothing

Staff were extremely friendly. Hotel was beautiful with a lovely spa. The hotel is not very big which we felt was a bonus, it meant we got a very personal touch.

staff nothing

Really happy with everything

excellent hotel, staff lovely, couldnt do enough for you no

location, look, big room, spa, parking, good breakfast, hotel staff, not noisy just one tinny soap in bathroom :). Everithing else was pretty good.

The lobby is magnificent, the room was lovely. It's about 15 min from the "center" IE the chain bridge. Pieter the concierge is wonderful and very helpful. The food is hit or miss, I enjoyed the goulash and parsely spaetzle. Most of the desserts were too sweet.

Like the building and the New York cafe which is situated inside the hotel the pool and spa area is very good as well

Beautiful historic building with lavish features inside and out. No detail overlooked from front desk customer service to house keeping, everyone is friendly, professional and efficient. A well oiled machine that has exceeded our expectations on multiple visits. No complaints, the staff went above and beyond.

The staff was extremely attentive. They remembered details about what i liked into the next day. Everyone was polite and well mannered. The food was delicious and the wine waiter knew his subject. The meal could not have been more perfect. The chef worked with my lactose intolerance and modified the food. n/a

The day time house cleaning staff needs attention. Our room was not made up either morning of our stay. When informed, the hotel was responsive. The room was beaufiful and the bathroom large and luxurious. The location of hotel was very good. We would highly recommend staying at this hotel.

Wonderful place to stay. Staff very accommodating. Food great. Atmosphere stunning.

Exceptional staff at this hotel. Gracious, polite, helpful, cheerful. A delight in every way.

The convenient location and friendly staff. Yes, I believe the breakfasts are much too high. After all - continental breakfast -water(coffee) Juice and pastry- hardly merits $21.++

Comfort of beds. Room position and views. Use of Executive lounge. Location for both shopping and tourism Mugs & milk for in-room coffee/tea taken by housekeeping & not replaced daily

Used the health club. Organised a city tour.