Guest reviews
Overall Rating
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9.0 "World class service."10.0 "100% found the
staff to be very friendly ." -
5.0 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
lovely convenient hotel for visiting Fatima. Walking distance to bus station and church for all cermonies.
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8.0review from
Excellent customer service special mention to Corina and Vanessa. Had dinner at their restaurant Palasius and it took an hour before food had been served. The second time time we had dinner again and it took 45 minutes for a simple meal.
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5.0review from
The room is very nice The staff was not helpful. Computer at the lobby was down and staff was not helpful when we want to do internet check in for our flight
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6.7review from
I chose Lux Mundi as my elderly mother wished to go to Fatima. This hotel offered accessibility and was small enough for us. I really liked the attentiveness and helpfulness of the staff, eg, we were offered the use of a wheelchair when the staff noticed that my mother was tired and might not be able to walk the distance to a restaurant,also my mother was overheard to say that her coffee was cold,and immediately,without being asked, the staff provided hot coffee. The barman was also particularly helpful. They were all so conscientious about their work.I liked that the price was reasonable for pilgrims who are not always wealthy, given its closeness to the Sanctuary..If it were Knock,Ireland,it would be overprice we had travelled all day and were tired and were disappointed to find that we could get nothing to eat (at approx 9.00 pm)coffee was cold both days!
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7.3review from
Brand new hotel rooms. Very friendly and organised staff. Breakfast had plenty of choices and quality was top-notch. Hotel is very conveniently located on a quiet street, only minutes' walk to the sancturary. Not any.
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8.0review from
This hotel is very nice, comfortable, has excellent location and facilities. I stayed with my wife and my parents, the bathroom was very good and all of them enjoyed the stay.
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8.0review from
Good location Lines for outside calls not available dur to technical problems
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8.0review from
Arrived Hotel to be taken by our taxi driver (free of charge) to the sister hotel due to overbooking. 3* to 4* b/fast at 3* prices. Hotel only open 4 months. Hotel Lux absolutely brilliant!!!!!!. Yes we had to leave!!!!!!!!!!!!!!!
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7.2review from
we were moved to the Lux Fatima which is brand new and everything was great
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8.0review from
comfort restaurent not opened late hours
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8.0review from
Excellent customer service special mention to Corina and Vanessa. Had dinner at their restaurant Palasius and it took an hour before food had been served. The second time time we had dinner again and it took 45 minutes for a simple meal.
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8.0review from
This hotel is very nice, comfortable, has excellent location and facilities. I stayed with my wife and my parents, the bathroom was very good and all of them enjoyed the stay.
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8.0review from
Good location Lines for outside calls not available dur to technical problems
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8.0review from
Arrived Hotel to be taken by our taxi driver (free of charge) to the sister hotel due to overbooking. 3* to 4* b/fast at 3* prices. Hotel only open 4 months. Hotel Lux absolutely brilliant!!!!!!. Yes we had to leave!!!!!!!!!!!!!!!
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8.0review from
comfort restaurent not opened late hours
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7.0review from
lovely convenient hotel for visiting Fatima. Walking distance to bus station and church for all cermonies.
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6.7review from
I chose Lux Mundi as my elderly mother wished to go to Fatima. This hotel offered accessibility and was small enough for us. I really liked the attentiveness and helpfulness of the staff, eg, we were offered the use of a wheelchair when the staff noticed that my mother was tired and might not be able to walk the distance to a restaurant,also my mother was overheard to say that her coffee was cold,and immediately,without being asked, the staff provided hot coffee. The barman was also particularly helpful. They were all so conscientious about their work.I liked that the price was reasonable for pilgrims who are not always wealthy, given its closeness to the Sanctuary..If it were Knock,Ireland,it would be overprice we had travelled all day and were tired and were disappointed to find that we could get nothing to eat (at approx 9.00 pm)coffee was cold both days!
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7.3review from
Brand new hotel rooms. Very friendly and organised staff. Breakfast had plenty of choices and quality was top-notch. Hotel is very conveniently located on a quiet street, only minutes' walk to the sancturary. Not any.
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7.2review from
we were moved to the Lux Fatima which is brand new and everything was great
