Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.9 "Excellent breakfast."
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9.7 "World class service."9.9 "99% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 8.9 "89% thought theservice was very professional ." 9.6 "Management was excellent , said 96%." 7.7 "77% said thetour guides were very nice ." 10.0 "Housekeeping was great , according to 100%." -
9.5 "Excellent amenities."9.5 "95% thought the
building was wonderful ." 10.0 "100%loved the terrace ." 9.5 "95% found thegrounds to be nice ." 9.3 "93% thought thearchitecture was beautiful ." -
9.5 "Food is to die for."9.1 "91%
loved the menu selection ." 10.0 "Yummy desserts , said 100%." -
9.2 "Terrific location."9.2 "92%
liked the proximity to sightseeing ." 8.8 "Great parking , according to 88%." -
7.0 "Wellness & sports facilities were pleasant enough."
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5.3 "Internet is average."5.0 "50% thought the
wifi quality was ok ."
Overall Rating
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9.8 "Excellent breakfast."
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9.8 "World class service."9.9 "99% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 9.7 "Management was excellent , said 97%." -
9.6 "Food is to die for."9.2 "92%
loved the menu selection ." -
9.5 "Excellent amenities."9.6 "96% thought the
building was wonderful ." 10.0 "100%loved the terrace ." 9.4 "94% found thegrounds to be nice ." -
9.2 "Terrific location."9.4 "94%
liked the proximity to sightseeing ." -
5.5 "Internet is average."5.3 "53% thought the
wifi quality was ok ."
Overall Rating
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9.9 "Excellent breakfast."
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.5 "Food is to die for."
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9.4 "Excellent amenities."9.4 "94% thought the
building was wonderful ." -
9.3 "Terrific location."
Overall Rating
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9.9 "Excellent breakfast."
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.6 "Food is to die for."
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9.2 "Terrific location."
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8.8 "Vibe was good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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3.3review from
Location is reachable by car from the airport and small walking distance (100m) at the rim of the Medina. Very nice lobby and stunning view on the terrace. In general our experience is that Morocco has better hospitality to offer than this hotel. We will come back to this beautiful country, but unfortunately Ryad Alya will not be our next hotel in Fez. Hotel management/owner was unfriendly and even accepatably rude to us in the presence of other guests, when complaints about no heating in the bathroom (november weather can be cold at nights), no hot water during daytime (?), sour and humid smell in room and bathroom (humidity?), breakfast service and dinner service were addressed and after 1 day, 2 days, 3 days left unanswered by the hotel management. Service : 0/10 because they don't understand how to receive guests in November it seems. 144EUR per night is not a cheap price for Fez.Too bad.
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8.0review from
the staff were like a family away from home- very helpful and welcoming and accomodating
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6.7review from
Helpful and attentive staff. Fabulous architectural detail. First class dining.
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8.0review from
we enjoyed very much our stay in this riad. the staff (especially hatim!) was extremely friendly and helpful, the riad is a wonderful, beautiful place to stay. you really feel welcome here. during the stay I had my birthday and they made a special dessert and performed a birthdaysong for me!
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6.3review from
We enjoyed the pastoral care of the hotel and the special attention of Hatim who gave us little discourses on the hotel, the medina and the culture. Our room was a little awkward with the bathroom accessed internally up a narrow winding staircase.
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6.3review from
It would be desirable to recommend having a rest not to reserve number offered in the lowest price category since the presented photos do not give representation about numbers. We with супрогой managed to change the unsuccessful choice for more expensive number. Remained are happy. As, on a site the wrong site of hotel that has forced to worry enough fairly by searches has been specified. The information is already corrected.
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7.3review from
Excellent stay in this beautiful ryad! Personel was really helpfull and kind. Location perfect at the border of the medina.
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8.0review from
An amazing place with excellent staff! The hotel is beautifull and we enjoyed every second of our stay there! Fantastic choice for some nights in Fez!
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8.0review from
the staff were like a family away from home- very helpful and welcoming and accomodating
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8.0review from
we enjoyed very much our stay in this riad. the staff (especially hatim!) was extremely friendly and helpful, the riad is a wonderful, beautiful place to stay. you really feel welcome here. during the stay I had my birthday and they made a special dessert and performed a birthdaysong for me!
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8.0review from
An amazing place with excellent staff! The hotel is beautifull and we enjoyed every second of our stay there! Fantastic choice for some nights in Fez!
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3.3review from
Location is reachable by car from the airport and small walking distance (100m) at the rim of the Medina. Very nice lobby and stunning view on the terrace. In general our experience is that Morocco has better hospitality to offer than this hotel. We will come back to this beautiful country, but unfortunately Ryad Alya will not be our next hotel in Fez. Hotel management/owner was unfriendly and even accepatably rude to us in the presence of other guests, when complaints about no heating in the bathroom (november weather can be cold at nights), no hot water during daytime (?), sour and humid smell in room and bathroom (humidity?), breakfast service and dinner service were addressed and after 1 day, 2 days, 3 days left unanswered by the hotel management. Service : 0/10 because they don't understand how to receive guests in November it seems. 144EUR per night is not a cheap price for Fez.Too bad.
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6.3review from
We enjoyed the pastoral care of the hotel and the special attention of Hatim who gave us little discourses on the hotel, the medina and the culture. Our room was a little awkward with the bathroom accessed internally up a narrow winding staircase.
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6.3review from
It would be desirable to recommend having a rest not to reserve number offered in the lowest price category since the presented photos do not give representation about numbers. We with супрогой managed to change the unsuccessful choice for more expensive number. Remained are happy. As, on a site the wrong site of hotel that has forced to worry enough fairly by searches has been specified. The information is already corrected.
