Hotel Santana
Photos of Hotel Santana
Overview
Situated in Flores, Hotel Santana Flores offers 4-star accommodation, as well as a Jacuzzi, free Wi-Fi and an outdoor pool. It also provides a concierge, a 24-hour reception and laundry facilities.
There are a range of facilities available to guests of the hotel, such as a safe, room service and a tour desk. There is also public parking on site for those with a car.
There are 34 rooms at Hotel Santana Flores, each offering all the essentials to ensure a comfortable stay. Each provides its very own bathroom with a shower.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by at mealtime. A wide variety of dining options are also found in the area.
Hotel Santana Flores is located less than a 10-minute car ride from Mundo Maya International Airport.
Amenities at Hotel Santana
- Outdoor pool
- Beachfront
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Internet
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Packed lunches
- Food can be delivered to guest accommodation
- Special diet menus (on request)
- Snack bar
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Trash cans
Bathroom
- Toilet
- Toilet paper
- Public bath
- Shower
- Private bathroom
General
- Beachfront
- Family rooms
- Telephone
- Sofa
- Storage available
Services and conveniences
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- 24hr front desk
Pool and spa
- Hot tub
- Outdoor pool
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Health and safety
- Daily housekeeping
- Safe
Accessibility and suitability
- No smoking
Outdoor
- Terrace/Patio
Laundry
- Laundry facilities
Bedroom
- Wardrobe or closet
Workspace
- Desk
Reviews of Hotel Santana
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit Hotel Santana?
High season at Hotel Santana is in October, offering a great time to enjoy the fantastic location and views of the lake.
How is the cleanliness at Hotel Santana?
Guests have mentioned that the rooms and common areas could do with a proper clean, but the room was cleaned daily with beds remade, bins emptied, and fresh water given.
What can I expect from the food quality at Hotel Santana?
The restaurant downstairs has amazing staff and some good food, but some guests have mentioned that the breakfast was horrible.
Is parking available at Hotel Santana?
There is public parking on site for those with a car at Hotel Santana.
How is the quality of the beds at Hotel Santana?
Some guests have mentioned that the beds made noise from being old, and the double beds were small which led to poor sleep, but the room was very comfortable and attractively decorated, with a balcony overlooking the lake.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Noise Levels
Some rooms may be affected by noise from the nearby nightclub, especially during weekends. Guests sensitive to noise should request a room away from that end of the hotel or bring earplugs.
Room Selection
Double-check room type and bed configuration upon check-in, as there were instances where the reserved room did not match the actual room provided.
Balcony Views
Rooms with a balcony facing the lake offer stunning sunset views and a relaxing atmosphere.
Wi-Fi Reliability
The internet connection may be inconsistent, so guests reliant on Wi-Fi should be prepared for potential disruptions.
Nearby Attractions
The hotel's location provides easy access to bus stops for transfers to Tikal, Belize, and other destinations, making it convenient for travelers.
Noise from Surrounding Area
The hotel is situated near a nightclub and a busy road, which can lead to noise disturbances, particularly during weekends.
Check Billing Accuracy
Double-check the final bill upon check-out, as there were instances where guests were charged more than the amount seen on booking platforms.
Room Cleanliness
Some guests noted that the rooms and common areas could benefit from more thorough cleaning, particularly the floors and pool area.
Staff Assistance
While some guests praised the staff for their friendliness and helpfulness, others experienced communication issues and challenges with staff responsiveness.
Dining Options
The hotel's restaurant received mixed feedback, so guests may want to explore alternative dining options in the area.
Location
What's nearby
- Cathedral de Flores290 yd
- Petencito Zoo1.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Santana
Low season | July |
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High season | April |
Average price (weeknight) | $102 |
Average price (weekend night) | $107 |
When to book a room at Hotel Santana
KAYAK's top tips for your stay at Hotel Santana
FAQs when booking at Hotel Santana
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in FloresMost recommended
See most recommended stays in FloresGood to know
Value for money | 7.7 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Flores Santa Elena |
Distance to airport | 2.0 mi |