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Holiday Inn Express Folkestone - Channel Tunnel

Cheriton Parc, cheriton High Street, Folkestone, CT18 8AN, United Kingdom

$75+

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Hotels / United Kingdom / Kent / Folkestone

Holiday Inn Express Folkestone - Channel Tunnel - Folkestone - Building

Provided by Leonardo

Holiday Inn Express Folkestone - Channel Tunnel - Folkestone - Bedroom

Holiday Inn Express Folkestone - Channel Tunnel - Folkestone - Bar

Holiday Inn Express Folkestone - Channel Tunnel - Folkestone - Lobby

Provided by Leonardo

Overall guest ratings

8.2/10 Excellent

Based on 2,738 reviews

See all reviews

Review highlights

Service

9.4
Location

9.2
WiFi

8.3
Food

2.9

Good to know

Friendly service
Wonderful sightseeing

Nearby

About

A modern hotel close to the Eurotunnel and Dover Ferry Port, with an inclusive breakfast, plus free WiFi and parking The Holiday Inn Express® Folkestone - Channel Tunnel hotel is located near junction 12 of the M20 motorway . It's a mile from the Eurotunnel and just 20 minutes' drive from Dover Ferry Terminal . Folkestone town centre is a seven-minute drive away, or you can take the bus – they stop just five minutes' walk from the hotel. Gatwick Airport (LGW) is the nearest airport, about an hour away by car. There's plenty to do near the hotel. Explore the wartime tunnels and extraordinary history of Dover Castle , 16 minutes away by car. Go shopping for antiques or enjoy a walk on the beach at Sandgate , just a seven-minute drive away. Get up close to gorillas, lions and tigers at Port Lympne Reserve , 26 minutes away by car. The hotel is ideal for business guests and offers four meeting rooms, two with enough space for 30 and two with room for 12, boardroom style. Air-conditioning, free WiFi and plenty of natural light will help keep your meeting on track. The included Express Start Breakfast buffet, served in the Great Room or on the outdoor patio, features sausages, baked beans and scrambled eggs, plus continental items. After a busy day you can enjoy dinner at the hotel or just relax with friends over a drink in the bar.

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Amenities

Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Business center
Car rental
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 hour front desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Cribs available
Babysitting/child services (surcharge)
Free parking

Map

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 2,738 reviews

Service

9.4 "World class service."
Location

9.2 "Terrific location."
WiFi

8.3 "Very good internet connection."
Value for money

6.6 "Average value."
Room

5.8 "Rooms are ok."
Food

2.9 "Food is inedible."

Overall Rating

Based on 1,943 reviews

Service

9.4 "World class service."

9.8 "98% found the staff to be very friendly."

8.9 "89% said the reception staff was great."

9.3 "93% thought the service was very professional."
Location

9.4 "Terrific location."

9.9 "99% liked the proximity to sightseeing."

8.6 "Great parking, according to 86%."

10.0 "100% thought parking was inexpensive."
WiFi

8.5 "Very good internet connection."

9.6 "96% thought it was a great value."

7.3 "73% said the wifi quality was great."
Value for money

7.1 "High value."

9.4 "94% were happy with the price of the breakfast."

9.6 "96% thought it was a great value."
Breakfast

5.2 "Breakfast is mediocre."
Room

5.2 "Rooms are ok."

6.4 "Cleanliness of the bathroom was average, said 64%."

5.7 "57% thought the bathroom was big enough."
Food

2.9 "Food is inedible."

1.9 "81% did not like what was on the menu."

1.0 "90% said the pork dishes didn't taste good."

1.7 "The price was too high for 83%."

3.8 "For 62%, the dining experience was not enjoyable."

View all review categories

Overall Rating

Based on 410 reviews

Location

9.2 "Terrific location."

9.8 "98% liked the proximity to sightseeing."

8.5 "Great parking, according to 85%."
Service

9.1 "World class service."

9.5 "95% found the staff to be very friendly."

8.6 "86% said the reception staff was great."

9.0 "90% thought the service was very professional."
Value for money

6.6 "Average value."
Breakfast

5.3 "Breakfast is mediocre."
Room

5.2 "Rooms are ok."
Food

3.1 "Food is inedible."

1.6 "84% did not like what was on the menu."

1.6 "The price was too high for 84%."

Overall Rating

Based on 54 reviews

Service

9.5 "World class service."

9.8 "98% found the staff to be very friendly."
Location

9.2 "Terrific location."
Cleanliness

7.9 "Good cleanliness."
Room

6.0 "Rooms are ok."
Breakfast

5.6 "Breakfast is mediocre."

Overall Rating

Based on 328 reviews

Service

9.3 "World class service."

9.8 "98% found the staff to be very friendly."

8.8 "88% said the reception staff was great."

9.2 "92% thought the service was very professional."
Location

8.7 "Location is great."

9.5 "95% liked the proximity to sightseeing."

8.7 "Great parking, according to 87%."

10.0 "100% thought parking was inexpensive."
Value for money

6.6 "Average value."
Room

5.8 "Rooms are ok."

5.3 "Beds were acceptable for 53%."
Breakfast

5.3 "Breakfast is mediocre."
Food

2.9 "Food is inedible."

1.9 "81% did not like what was on the menu."

Hotel type

Economy Hotel

Guests recommend this hotel for budget travelers.

Good to know

"Friendly service"

"Wonderful sightseeing"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

Conveinient and for a budget stay very comfortable and clean.

Reviewed Dec 2010 by Anonymous
5.7

review from

Good location near the channel tunnel. Modern and comfortable hotel and a good self serve breakfast. Could not get the room warm enough at night time (very cold temperatures outside) and no hot water for a shower in the morning - just not good enough for a modern hotel. Also we had a dog and the charge of £15 I thought was very high.

Reviewed Dec 2010 by Anonymous
4.3

review from

Comfortable bed. The food was very poor, shower blocked, toilet seat loose, no gritting on road/carpark. hotel has no atmosphere.one night was more than enough.

Reviewed Dec 2010 by Anonymous
4.4

review from

Clean, quiet and convenient. We had booked a twin room, but were given a double - and were too tired and already dressed for bed to call and complain by the time we realized the mistake. Your "double" beds are really far too small and bouncy for two people to sleep comfortably (with only only cover to boot). Your clerk should have been more alert.

Reviewed Nov 2010 by Anonymous
8.0

review from

Comfortable, spacious room, helpful staff, very convenient for Eurotunnel, Cooked breakfast, very good value. No dislikes

Reviewed Nov 2010 by Anonymous
8.0

review from

Very good hotel, value for money excellent

Reviewed Jul 2008 by Anonymous
7.2

review from

The room was very clean and comfortable. The beds were also not too soft and not too hard. When I made the reservation over the phone I asked the girl to book an early morning call for 3am. When we arrived the lady on the desk didnt know anything about it so she said she would sort the early morning call.. We did not get the early morning call and I woke at 3.55am. We had to be at the eurotunnel for 4.30am...we had no time to shower and had to try and rush our 6 year old. The girl at the desk said she had it down for 4am (she did ring at that time) But the man on the desk did apologise as we were rushing to check out and said they had FORGOT....It was lucky that I did wake.

Reviewed Jul 2008 by Anonymous
5.2

review from

The hotel was clean and the staff very helpful. The room was bright and modern. Food on offer was limited and expensive. Water leak from toilet should have been spotted by staff and fixed before our arrival.

Reviewed Jun 2008 by Anonymous
7.2

review from

The hotel was brand new & not busy. Very clean, nice decor. The evening meal was so bad that the hotel did not charge us. The four of us (we were with sister & brother in law) ordered soup which was cold so had to go back & steak that was so rare & gristly, running with blood. We are not normally complainers but waiter was embarrassed & manager apologised in the morning. We also spotted chef smoking outside kitchen doors from the car park in the morning as we were leaving which didn't look good.

Reviewed Jun 2008 by Anonymous
6.8

review from

Brand new hotel. Excellent impression. Very helpful staff. Shower would not heat up.

Reviewed Jun 2008 by Anonymous

8.0

review from

Conveinient and for a budget stay very comfortable and clean.

Reviewed Dec 2010 by Anonymous
8.0

review from

Comfortable, spacious room, helpful staff, very convenient for Eurotunnel, Cooked breakfast, very good value. No dislikes

Reviewed Nov 2010 by Anonymous
8.0

review from

Very good hotel, value for money excellent

Reviewed Jul 2008 by Anonymous

7.2

review from

The room was very clean and comfortable. The beds were also not too soft and not too hard. When I made the reservation over the phone I asked the girl to book an early morning call for 3am. When we arrived the lady on the desk didnt know anything about it so she said she would sort the early morning call.. We did not get the early morning call and I woke at 3.55am. We had to be at the eurotunnel for 4.30am...we had no time to shower and had to try and rush our 6 year old. The girl at the desk said she had it down for 4am (she did ring at that time) But the man on the desk did apologise as we were rushing to check out and said they had FORGOT....It was lucky that I did wake.

Reviewed Jul 2008 by Anonymous
7.2

review from

The hotel was brand new & not busy. Very clean, nice decor. The evening meal was so bad that the hotel did not charge us. The four of us (we were with sister & brother in law) ordered soup which was cold so had to go back & steak that was so rare & gristly, running with blood. We are not normally complainers but waiter was embarrassed & manager apologised in the morning. We also spotted chef smoking outside kitchen doors from the car park in the morning as we were leaving which didn't look good.

Reviewed Jun 2008 by Anonymous
6.8

review from

Brand new hotel. Excellent impression. Very helpful staff. Shower would not heat up.

Reviewed Jun 2008 by Anonymous

5.7

review from

Good location near the channel tunnel. Modern and comfortable hotel and a good self serve breakfast. Could not get the room warm enough at night time (very cold temperatures outside) and no hot water for a shower in the morning - just not good enough for a modern hotel. Also we had a dog and the charge of £15 I thought was very high.

Reviewed Dec 2010 by Anonymous
4.3

review from

Comfortable bed. The food was very poor, shower blocked, toilet seat loose, no gritting on road/carpark. hotel has no atmosphere.one night was more than enough.

Reviewed Dec 2010 by Anonymous
4.4

review from

Clean, quiet and convenient. We had booked a twin room, but were given a double - and were too tired and already dressed for bed to call and complain by the time we realized the mistake. Your "double" beds are really far too small and bouncy for two people to sleep comfortably (with only only cover to boot). Your clerk should have been more alert.

Reviewed Nov 2010 by Anonymous
5.2

review from

The hotel was clean and the staff very helpful. The room was bright and modern. Food on offer was limited and expensive. Water leak from toilet should have been spotted by staff and fixed before our arrival.

Reviewed Jun 2008 by Anonymous

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