Old and pointlesa
Old. Smelled like pee. Pool area was dirty. Room was old. Likely mold as I couldn’t stop sneezing.
Modern, clean, updated, comfortable room, friendly, attentive staff, easy to get to, great housekeeping staff, plenty of good food nearby
Dirty Pool, no towels
Staff was nice
The pool was so gross that we opted for the beach instead (which speaks volumes about the pool). Also there was a lack of towels.
Had free coffee and ice tea in the lobby / off side the lobby Staff was very helpful when asking tourist questions A reasonable amount of brochures for places to visit
Only one elevator working during visit. Was not horrible for me since I was never in a hurry and had the choice of taking the stairs (I was only on the 5th floor)
Business/ leisure trip
Location, services and food.
At first it took three hours to get bedding and luggage rack. Called twice and went in person. Front desk staff said they will take care of it, but it didn’t happen until there was change in shift. Night staff was exceptional and took care of all the issues by 11:00 pm.
1 elevator was not leveled properly and the you can hear what goes on in the next room
Great value for the money on a weekend. Too bad we only stayed one night and didn't get to fully enjoy the amenities.
"Family friendly" cuts two ways, if you aren't into a lobby full of screaming kids coming from the pool.
You get what you pay for..... not a penny more.
Location was great. Maria at the lobby bar was fantastic.
The rooms and hallways smelled musky and smokey. Asked for a champagne bucket and flutes and they never arrived. Toiletries were not replaced everyday. Called to request a late check out and I was given a very scripted speech and followed by a hang-up. Went to the pool around 5pm and there were not towels available. Pool bar/ restaurant was nowhere to be seen, even though there were menus laying around.
Great place to stay
Everything about this place was very nice. Beds comfortable clean and spacious room and friendly staff.
Bed wasn't confutable. Ac wasnt good.
Great value for one night
One of the easiest check-ins I have ever had.. Friendly staff and beautiful room.
There was hardly any I disliked regarding my stay... Maybe more premium cable TV channels?
Great place to stay
Very clean great valuee
Located minutes from Blue Wave Beaches like Lauderdale–by-the-Sea and Pompano Beach, the Port Everglades cruise port, and the offices of many Fortune 500 companies, the hotel is ideally positioned for a balanced trip of business and leisure. Our 22,000 square feet of flexible meeting space and a 24-hour business center support an engaging visit, while invigorating amenities like an outdoor pool and whirlpool with lagoon views, fully-equipped gym with dry sauna, and nourishing dining options help you feel your best. Our 298 guest rooms and suites are restorative retreats overlooking tropical lagoon or city views. Nestle into the signature Heavenly® Bed for a restorative night's sleep. Signature Westin bath amenities and the Heavenly® Bath awaken the senses.
Based on 2,645 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.