Fort Lauderdale Car Rentals

Cons: Slow staff huge line had to walk away .....

Cons: gas price

Cons: I reserved a generic car on line that I thought would be a mid size car. The cost of an upgrade was double what I reserved. The Florida toll system was not explained and I see in the contract that I will be surcharged an outrageous "service fee" for tolls. As it stands now, I would never rent from Dollar again.

Cons: The new guy messed up my rate to begin with

Cons: The car smelled like herbs of the illegal type. They just sent you on your way to just find the car. They didn't do anything with my gas receipt upon return so I just had to come out of pocket. You'll be high pressured to buy insurance. Staff was friendly until it came time to pay. Paid three times the kayak amount.

Cons: coming back 1 1/2 hours late to be charged an extra $80.00. there is traffic on I 95 we are only human I under stand $10.00 or $15.00 an hour not $40.00

Cons: There was an extra charge when we picked the car up at the counter. This was over one half of the price listed when booked. The stated price on kayak was not what the actual cost was even though the agreed upon price stated all fees were included. I will not rent from Dollar again

Cons: I paid twice as much than the reported price on Kayak. I kept having to pay more fees and more fees. I felt cheated.

Cons: The pick up/drop off location is off the airport terminal, which creats some inconvenience. Drop off waited for longer than normal car rental, which could be improved.

Cons: Amazing customer service

Cons: They overcharged me by double, then said they couldn't reimburse me over the phone with Customer Service. They said that I had to go wait in line again to talk to the manager in person at the pick up location. The first thing the manager said was to call Customer Service to get it fixed! They really need to get it together and honor the quote given.

Cons: I kept the car for 2 days longer and it cost me $170.xx that's outrageous, and I will be contacting Fox directly. I had the rental for 11 days and 2 extra days. For 11 days it was $320.xx with prepaid fuel. my total was $490.xx F$*king crazy. Never again will I do that. Most of all the biggest problem I had was the fact that both cars I had were experiencing some type of mechanical problem. The Hyundai I rented needed a CV joint or Drive axel. had to bring it back and waste about 1 hour of my time during a busy work-week for myself. Then I got a 2014 Ford focus SE with the well-known (according to google) transmission problem at 50k miles. Super annoying.

Cons: Awful awful awful service pay a little extra and go somewhere else I couldn't be more annoyed.

Cons: Picking up was terrible, rental agents have a terrible attitude they are rough and moody. The car was all scratched, overall it was bad for $8 get a rental in the airport with superior service.

Cons: 1. Extra fees. The estimate for two days was $83. It ended up costing $130 with an additional $150 deposit that takes a week to return. 2. Bad attitudes. I get that the employees don't get paid much, but everyone was grumpy and crabby about doing their job. 3. Weird smell in the car. They sprayed it with something nasty like cherry and almonds. It went away in a day with the windows down. 4. Off site transport was a pain.

Cons: Even though they gave me a rate for an extra day, it was double when we returned the car. Do not rent from Fox!

Cons: Declined coverage two times when asked and the guy put it on anyway. Very poor customer service, called several times to talk to a manager named Robert and nobody will return my calls. Never renting from here again. Save yourself the trouble and go with someone else.

Cons: Car was falling apart. Transmission wasn't shifting good. While driving down the road it made an awful thumping noise.

Cons: The car (Chevy Impala) was extremely uncomfortable. I was glad we only had to go a short distance.

Cons: Honestly, nothing. The whole experience was quick, seamless and professionally done on both the rental location and the drop off. Will definitely rent from Alamo again.

Cons: The person who checked us in was belittling us to and up sale was very rude about it and tried to con us into getting the insurance by making it seem like it wasnt an option to pass on the insurance and the cars ac unit was leaking on our feet the whole ride. After this experience i will never rent from alamo nor will i ever recommend it.

Cons: Nothing. Everything was great.

Cons: Nothing!

Cons: None

Cons: Over all great job.

Cons: The drop off was a circus in Ft Lauderdale. There was a huge crowd of arrivals and no employees in sight. You had to just basically leave the car in a crowd of others or risk missing your flight.

Cons: Pick up, not enough staff, slow service and long waiting time in the line.

Cons: We didn't like having to pay for a driver that wan't the person who paid for the car. Very unfair. He was the only person that was unable to drive. I feel the 70.00 should be refunded.

Cons: They said that they didn't have any cars. It appears that if one does not pre-pay for the car a reservation with Advantage isn't really a reservation. No apology just no car and it's my fault for not pre-paying which wasn't an option. Kayak shouldn't include them in their system because a reservation is meaningless with Dis-Advantage

Cons: After credit card was used, I'm told "out of cars at my rate"(Two signs advertised "cars available" so ours was probably given away warlier to someone with no reservation. I was told my Sun pass would absolutely not work and had to pay $7. daily on top of toll!!! Van dirty. Never Advantage again.

Cons: that the car type and size were switched when we got there, and the agent insured us that the cars were the same

Cons: We landed late in Fort Lauderdale around 10:40 by the time we reached the Advantage counter it was close to 11:30 p.m. There were 3 employees one called me up we began David the agent proceeds to tell me that I need proof of insurance. I was taken back....I asked why. I was told it's our company policy. I have never heard of this with any rental company and I travel alot. I asked if I could bring my insurance up on my phone. David replied No we need the paper. He handed me a piece of paper with he wrote this fax numer 954-359-4025 & wrote Declaration Page. Then asked me to step to the side while he wait on the next customer. At this point I'm frantic. I'm traveling with my teenager it's midnight and I have to still travel an hour and a half to my destination. I call my husband to see if another rental company can help me. While waiting I asked another agent Angela if this insurance policy is with all rental companies in the state of FL and new since my husband was there the week before me and rented with another company. Angela explained it's for FL locals. The agent David who waited on me never asked if I was traveling thru FL but assumed I was a local since I have a FL driver license. I no longer live in the state I explained. Angela tells me oh as long as you have your flight information you don't need proof of insurance. I was so Annoyed and Frustrated that they Did Not disclose this information up front. I had to ask questions. In other words you're not a valuable customer and I don't have to go above and beyond to assist you. There was No issue since I no longer reside in the state of Florida. If only David would have asked. I will not rent from Advantage again nor recommend them. I asked if there was a chance I could get a different SUV without missing a beat Nope this is it. Not even a pretend let me check or we have this. Terrible! Terrible! Customer Service. How do you allow a woman traveling with her teenage daughter to just stand at your counter and not try to help them especially that late at night it's now close to 12:00 a.m.? Thankfully I did not have an issue with the rental car.

Cons: Pickup was a mess. They ended sending me to ez car rental. They said i could pay cash at the end of the reservation which proved untrue at the end. Drop off took more than an hour

Cons: The price I was quoted online stated it was the TOTAL price. When we were given the bill we were told we HAD to get the optional insurance and were charged for it...even though we did NOT want it. I called Advantage and asked for a customer service rep to call me but never received a call.

Cons: The pricing wasn't transparent - I had thought that the price paid online, plus the additional insurance I bought would be the entire cost. Turns out there is also third-party insurance that can be bought only at the pickup counter. Additionally, the information given at the pickup counter wasn't clear. We needed to ask questions several times, especially regarding the toll option in Florida. In the end we had to call customer service again regarding the tolls (see next item). Customer service was poor. The phone number given at the checkout counter was for the Orlando office, whereas we had rented in Fort Lauderdale. Further, after calling customer service for a day we could only get through to voice mail. Left a message asking to be called back, buy that didn't happen. The next day we made it through to a representative.

Cons: The pick-up/drop-off experience was below average. The attendants at the counter took too long to check out other customers. They spent too much time trying to sell dumb add-ons like insurance and SunPass, which are both rip offs, and not working on getting people in their cars and on their way. Also, the first car we got smelled like cigarettes, so we had to change out for another one. Upon return, nobody was around to tell us where to park the car. I also found out after the fact that they charged me for an entire extra day for keeping the car for an extra 3 hours beyond my reservation time. Their "hourly" rate was about 35% of a whole day! This wasn't well communicated to me on the front end. Notwithstanding these issues, however, I thought I got what I paid for.

Cons: I really can not think of anything I didn't like of EZ rent a car

Cons: Nothing

Cons: Nothing

Cons: Employee encouraged me to upgrade but did NOT inform me of the lack of features in my rental: NO power locks NO power windows black interior gets SUPER hot in Florida sun $10/day for spouse when most other rental companies I've used include it for free $8/day for toll pass (hardly used), no clear explanation of alternative offered by employee ("they don't have booths" so then is there even an option?!) $200 hold that gets refunded is NOT explicitly stated in the contract and explanation offered by employee was insufficient (my husband is a lawyer) Felt nickeled and dimed - cheapest price online but after added expenses at pick-up, felt I should have gone elsewhere that was more transparent I will NOT use E-Z again.

Cons: Free Is Always Better... :-)

Cons: I don't mind the extra charges for fuel, road side, three different kinds of insurance, toll pass. I just think that it should be disclosed at the time of booking, not pickup.

Cons: Las gomas no servian me cambiaron 3 carros

Cons: I paid for insurance on line and the rep said they don't use no other company :-( so basically I lost my money

Cons: First car broke before I left airport property, replacement car in the main pick up took almost an hour when 6 cars in the same class were sitting in front of me, all the while I was in a rush to get to my father who is hospitalized at Wellington regional

Cons: My rental reservation read "Jeep Grand Cherokee or like model." When I went to pick up vehicle, I was told I could not have the Cherokee that was parked I the "premium SUV" aisle and had to take a "standard SUV", either the Kia or Dodge. The guy working at FLL could not understand why I expected to drive the vehicle that was on my reservation and on the lot! He was zero help and I strongly feel pulled a bait and switch.

Cons: off airport location, did not want to shuttle back to another shuttle then to the airport.

Cons: It was the wrong type of vehicle. We reserved a full size pick up truck. They gave us an SUV. We reserved a truck for the open bed in back to move things. The SUV did not do what we had reserved a truck for so we ended up renting an additional car, truck, through u haul.

Cons: Nothing

Cons: For a $25 rental, it ended up being over $60. Seems to be all kinds of hidden costs that they don't tell you about.

Cons: Impossible to contact the local vendor where I got the car due to only one person working alone. This, no one would answer the phone and I could not get directions to location

Cons: No pick up or drop off to airport

Cons: Reserved a Ford Focus or similar. REpresentative charges us extra for a mid sized???Kia. I think the ford was a better deal. She insisted I reserved a compact. Which I told her WA a mid size reservation!

Cons: Bad customer service, never again

Cons: Unfortunately the car rental site is not at the airport but within a mile. They do have a Payless in the airport however apparently there was a huge price difference. The Payless employees were very nice at the airport.

Cons: Equifax

Cons: No shuttle to/from airport

Cons: My rental pick-up turned out to be off-sight with no shuttle provided (a situation I've never encountered before). The on-sight people were no help at all. We had to take a $20 taxi ride to get to the pick up point. When returning the vehicle, I had filled up before my 45 minute ride to airport. You are on the Florida Turnpike, and then you are at the airport. Unless you get off the turnpike to find another gas station (which requires knowing where you are going in an unfamiliar city), there is no easy way to fill the few gallons used. Clerk wanted to charge me $10 to replace those gallons but ultimately waived the fee. Did not find the airport on-sight people at all pleasant.

Cons: Issue is pick-up and drop-off. Requires two shuttles to get to rental location, and the process to rent and return is not as efficient as it should be. If you want to decline insurance make sure you have an up-to-date insurance verification card with you. You will have to get your insurance agent on the phone if you do not. Had to wait on a car like many others once finished doing paperwork, and the time needed to return the car is unpredictable depending on whether that day they have a person checking you in, or you have to wait on the rental agent handling new renters to check you in.

Cons: Warning, the Ace rental shop at FLL is not actually at the airport. You have to take a 5 minute shuttle ride out to it. We were not told about this and spent a few minutes trying to figure it out before asking one of the airport employees what to do. The car selection on the lot is pretty sparse and unlike a lot of other companies you do not get to pick the car on the lot, they assign you one. Lastly, DO NOT buy the fastpass option for toll roads at this store unless you absolutely need it. They suggested getting it because we would "most likely need it" and that it was "pretty cheap". We even told them where we were going and they said there would be toll roads, but there weren't and it ended up costing us an extra ~$11/day. In summary the Fort Lauderdale Ace Car rental shop was the least expensive option for us, but we got what we paid for and will be spending a bit more money to go somewhere else in the future.

Cons: Pick up & drop off can be a little faster , it took me longer when I dropped off the car to when I picked it up

Cons: ACE is not located at the Rental Car Center at Fort Lauderdale Airport (FLL), a fact omitted from the confirming email. They are completely off site. You have to call them to find them. I did not learn this until after I went to Rental Car Center, saw no ACE and booked a car with someone else. I don't have time for that kind of nonsense.

Cons: They were not located in the airport.

Cons: No atention the worst rental car ever

Cons: Drop off procedure a bit cumbersome. Had to go inside and wait in line with renters to return the car. Took much longer than expected.

Cons: They couldn't take you to hotel after car drop off

Cons: It is a tad less convenient to shuttle to the rental car area at the airport, and then again wait for another shuttle to take you to the site where you pick up your car, but the price and service honestly made up for any inconvenience.

Cons: not a thing

Cons: Everything seemed too good to be true, because it was. I reserved the car, from Nov 12, at midnight. When I go to budget, the reservation was made for the 13.

Cons: Agent tricked me that car was cheaper than original booking. He also forced me to take pip insurance.

Cons: Nice people

Cons: The price when I went to pick up the car was lower than what I prepaid. They were not able to help me, so I had to call customer service, and wait about 20 minutes on the phone for a supervisor to cancel the existing reservation.

Cons: it wasn't clean

Cons: Non smoking car smelled of smoke Told car would have no more than 8000 miles had 27000 Service light and tire pressure were a problem Waited so long for the car that wasn't clean Impossible to get anyone on the phone when tire pressure and service light went on

Cons: Poor choice of vehicles... 2, a Mazda van or Mitsubishi Lancer... Why say that you feature Hyundai vehicles (which we would be happy with) and have none. Took the Lancer which was ok, good on gas, but a cheap feeling econo-car...meh. Have received much nicer vehicles renting from off airport rental companies, especially for a 4 week rental.

Cons: Everything. Literally, everything.

Cons: The truck was disgustingly filthy. I was told by the agent that the vehicles are not detailed only washed and vacuumed. I had to take it to have the carpet shampooed before allowing my family to travel in it.

Cons: For some reason they forgot to mention that they took out the rear headrests, which was not only extremely uncomfortable for my passengers on a 3-hour drive, but also poses an extreme accident injury/death risk. Pulled up to exit the rental car lot and get our papers, and waiting 10 minutes for someone to show up and take care of us even though there were no other customers around. They also add an absurd amount of little fees that really add up.

Cons: I have no complaints. Everything went well and all my needs were met.

Cons: Finding keys to car, realizing that they were in car

Cons: I suggest a sign of the company in the drop of place.

Cons: I got to the airport around 5:30 pm not knowing you guys close at 6:00. When I got to you guys it was already closed. You guys could of giving me a call!! Poor service and I won't be using these guys ever.

Cons: Will never use economy in the future

Cons: I scheduled my pick-up time for 9:30 PM. When I arrived, our flight has been delayed a bit so I decided to call and make sure they were still open before we took the shuttle away from the airport and all other car rental shops: it was 10:12 PM. The email I received stated that Economy was open until 10 PM. When I called, I stated my dilemma and asked if they would still allow me to come pick up my car. The man on the other end of the phone said, "They close at 8 PM." How convenient that I STATED in my RESERVATION that I would pick up my car at 9:30 PM and the company KNEW they would not even be open at that time but I never received any notification. Horrible, horrible.The man on the phone informed me that because I never picked up the car before they closed that my reservation had been automatically cancelled. No one notified me of anything.

Cons: I got this car because it was the cheapest. I reserved it. When I went in, they added almost $30 in fees. I have never had a car rental company do this before. When I told them that this wasn't right and they shouldn't advertise low prices if they are going to charge more, they told me that I didn't have to rent the car. Meanwhile, at the same time this was going on, the owner was arguing with another customer and being condescending when he was inquiring why they were charging him $300 more than quoted when he originally rented the car. I was so disgusted with this company. I will never rent from them again under any circumstances. Rent at your own risk.

Cons: Car made strange noises when driving on the highway, like the tires rubbing against the car itself or maybe air coming in thru doors really loud.., I'm not sure. This was communicated to rental location and their only solution was to bring it back. I was informed that location was not available in Naples, FL to switch it. Rental car agency address was wrong on paperwork, which made waste time and put me in a time constraint. When I called agency to obtain zip code, agent didn't know it. He tried to transfer my call and instead call was disconnected. At this point frustration is at the highest level. I finally was able to get address from another agent and returned car.

Cons: Off airport car rentals in Ft Lauderdale isn't the best. This one dropped us back off at arrivals instead of departures so be sure you're running ahead of schedule and not behind.

Cons: The location was far from the Airport - lots of hassle and waiting to get busses to go there

Cons: They are scammers! My total price went up when I got to the rental place and customer service was horrible. I refused their insurance coverage because I have my own insurance and they insisted for me to show them everything and email them right away. I was having problem accessing my policy on my phone and they were so impatient trying to force me to buy their insurance. Overall, everything was bad with this rental company. They set their price low online to get you and try to scam you with extra deposit and other charges! Go to a more well-known place and pay a higher price for a rental! Don't rent here!

Cons: After all that, my card was charged 30.00 due to the misunderstanding which ended in a cancellation

Cons: The service at the rental counter was super slow. The car wasn't very clean inside and it smelled. The car's touch screen didn't work so we couldn't control the radio or any of the car options.

Cons: I Han no complaints

Cons: Waiting 30 minutes with high temperatures to pick up a bus to take you to a rental terminal.

Cons: Customer service guy wasn't completely professional. Rather rude at end of our visit.

Cons: No cruise control. I thought this was standard equipment with all cars now days. This should be told up front that there is no cruise.