Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Eileen at the front desk displayed great customer service.
Cons: Nothing comes to mind!
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10.0
Cons: Very convenient pick up / drop off at airport - nice car - no complaints!
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4.0
Pros: nothing. I did not get a car. there were 20 people in line and 2 people working at the counter. no customer service. employees were not helpful and were rude. will ever use Alamo again.
Cons: its high season in Florida! there were 2 people working behind the counter and 20 people in line. 3 of the 4 kiosk were not working. employees said there was a shift change and there is nothing they can do. I did not even get a car! What a joke of a company
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10.0
Cons: Price
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9.6
Pros: Quick pick up and drop off Excellent car for the money Hassle free and efficient
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10.0
Pros: Staff was very friendly and the car was ready right away
Cons: When you come out of the airport, we didn't see the sign for rental cars and proceeded to go down the escalator which was a little annoying.
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9.2
Cons: I felt price was higher than it need it to be.
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2.0
Cons: A friend and I unfortunately had to change our trip due to her getting the flu. We were charged a $50 cancellation fee and when asked to reschedule the car we rented was more than 4x the price. Will not be using them again.
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9.6
Pros: got upgraded without extra charges
Cons: try to cut down on the waiting!
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10.0
Pros: Easy to pick up and friendly staff
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3.6
Pros: The car itself was nice
Cons: I will NEVER rent from Alamo again. I had to wait TWO hours to be able to get my car. They tried to charge me an EXTRA HUNDRED dollars when I finally got to the counter for a car I had already reserved. NEVER AGAIN.
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10.0
Pros: Adequately staffed for quick pick up and drop off, great value.
Cons: The only thing that went “wrong” was minor - the attendant told us to take a car that wasn’t even there, but another attendant was right there and directed us to another comparable vehicle.
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10.0
Pros: Eileen at the front desk displayed great customer service.
Cons: Nothing comes to mind!
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10.0
Cons: Very convenient pick up / drop off at airport - nice car - no complaints!
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10.0
Cons: Price
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9.6
Pros: Quick pick up and drop off Excellent car for the money Hassle free and efficient
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10.0
Pros: Staff was very friendly and the car was ready right away
Cons: When you come out of the airport, we didn't see the sign for rental cars and proceeded to go down the escalator which was a little annoying.
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9.2
Cons: I felt price was higher than it need it to be.
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9.6
Pros: got upgraded without extra charges
Cons: try to cut down on the waiting!
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10.0
Pros: Easy to pick up and friendly staff
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10.0
Pros: Adequately staffed for quick pick up and drop off, great value.
Cons: The only thing that went “wrong” was minor - the attendant told us to take a car that wasn’t even there, but another attendant was right there and directed us to another comparable vehicle.
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4.0
Pros: nothing. I did not get a car. there were 20 people in line and 2 people working at the counter. no customer service. employees were not helpful and were rude. will ever use Alamo again.
Cons: its high season in Florida! there were 2 people working behind the counter and 20 people in line. 3 of the 4 kiosk were not working. employees said there was a shift change and there is nothing they can do. I did not even get a car! What a joke of a company
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2.0
Cons: A friend and I unfortunately had to change our trip due to her getting the flu. We were charged a $50 cancellation fee and when asked to reschedule the car we rented was more than 4x the price. Will not be using them again.
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3.6
Pros: The car itself was nice
Cons: I will NEVER rent from Alamo again. I had to wait TWO hours to be able to get my car. They tried to charge me an EXTRA HUNDRED dollars when I finally got to the counter for a car I had already reserved. NEVER AGAIN.
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