Recent Reviews
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- Neutral
- Negative
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10.0
Another fabulous rental experience
Pros: Employees were very friendly, helpful & efficient. Our vehicle was in excellent condition and very clean. Overall a great car rental experience
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10.0
Cruising the Everglades to St Pete with Alamo
Pros: Was up graded from Focus to a Toyota Camery that gave a very smooth ride but got -for my liking- not the best of mpg.
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10.0
Pros: Quick processing, and friendly staff.
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2.0
Cars not ready
Pros: The paperwork process was quick and efficient.
Cons: Once I got the paperwork, I entered the garage and there was a huge line for midsize/compact cars. Apparently there were no cars ready and tons of reservations. They brought up cars one by one as they were ready. It was random- some people were leaving in SUVs, some driving away in compact cars. I waited an hour and lucked out with an SUV but I would have rather not waited and drove away with the compact car I paid for.
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10.0
Saved the day!
Pros: The whole rental and return process was very smooth. On top of that, I accidentally left my cell phone in the car when I returned it, which I didn't realize for 20-30 minutes. When I went back, they made a real team effort to find it for me. It took a little while, but they got it back to me in time for me to still make my plane with no problem. Thanks, Ft. Lauderdale Alamo team!
Cons: Nothing - it was all good.
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9.2
Pros: Fast drop off, I was greeted by name as I exited the car.
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10.0
Alamo is a great rental company
Pros: Checking in was quick although there were many prople in line. Checking out took less than 30 seconds! Car is new and clean. The price was fantastic
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6.8
Take your time taking off.
Pros: Nice car. Friendly service. Received a credit for inconvenience and phone response to issues was good.
Cons: Unfortunately, a previous renter ignored the no-smoking policy, and the car reeked of cigar smoke, or perhaps some really strongly scented vape. In a hurry to start the vacation, didn't realize this until we were on the road. It took 4 days of open windows for the smell to dissipate. Too bad people are so inconsiderate. Also, the emissions feature of the car turning off while at idle needs to be re-examined. Nice thought for the environment, but potentially dangerous outcome if the driver is unaware of the disable button, as I was initially. I would rent from them again, but survey the car better before I drove away next time.
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10.0
Easy and affordable
Pros: The check in/out process was a breeze. Great customer service.
Cons: N/A
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9.6
It was a great experience
Pros: The convenience was great and the service was very efficient
Cons: Tallahassee drop off was a little confusing as the signs had 3 different companies listed on the parking lot and Alamo was in smaller letters so we missed it on the 1st pass through
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2.0
Never made it this far
Pros: Nothing
Cons: Na
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10.0
1st time
Pros: This is the first time I’ve ever actually got my car that I signed up to get usually you get whatever’s available got a Toyota forerunner car was wonderful trip is wonderful quiet
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10.0
Another fabulous rental experience
Pros: Employees were very friendly, helpful & efficient. Our vehicle was in excellent condition and very clean. Overall a great car rental experience
review from
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10.0
Cruising the Everglades to St Pete with Alamo
Pros: Was up graded from Focus to a Toyota Camery that gave a very smooth ride but got -for my liking- not the best of mpg.
review from
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10.0
Pros: Quick processing, and friendly staff.
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10.0
Saved the day!
Pros: The whole rental and return process was very smooth. On top of that, I accidentally left my cell phone in the car when I returned it, which I didn't realize for 20-30 minutes. When I went back, they made a real team effort to find it for me. It took a little while, but they got it back to me in time for me to still make my plane with no problem. Thanks, Ft. Lauderdale Alamo team!
Cons: Nothing - it was all good.
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9.2
Pros: Fast drop off, I was greeted by name as I exited the car.
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10.0
Alamo is a great rental company
Pros: Checking in was quick although there were many prople in line. Checking out took less than 30 seconds! Car is new and clean. The price was fantastic
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10.0
Easy and affordable
Pros: The check in/out process was a breeze. Great customer service.
Cons: N/A
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9.6
It was a great experience
Pros: The convenience was great and the service was very efficient
Cons: Tallahassee drop off was a little confusing as the signs had 3 different companies listed on the parking lot and Alamo was in smaller letters so we missed it on the 1st pass through
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10.0
1st time
Pros: This is the first time I’ve ever actually got my car that I signed up to get usually you get whatever’s available got a Toyota forerunner car was wonderful trip is wonderful quiet
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2.0
Cars not ready
Pros: The paperwork process was quick and efficient.
Cons: Once I got the paperwork, I entered the garage and there was a huge line for midsize/compact cars. Apparently there were no cars ready and tons of reservations. They brought up cars one by one as they were ready. It was random- some people were leaving in SUVs, some driving away in compact cars. I waited an hour and lucked out with an SUV but I would have rather not waited and drove away with the compact car I paid for.
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2.0
Never made it this far
Pros: Nothing
Cons: Na
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