Fort Lauderdale Car Rentals

Cons: Slow staff huge line had to walk away .....

Cons: gas price

Cons: I reserved a generic car on line that I thought would be a mid size car. The cost of an upgrade was double what I reserved. The Florida toll system was not explained and I see in the contract that I will be surcharged an outrageous "service fee" for tolls. As it stands now, I would never rent from Dollar again.

Cons: The new guy messed up my rate to begin with

Cons: The car smelled like herbs of the illegal type. They just sent you on your way to just find the car. They didn't do anything with my gas receipt upon return so I just had to come out of pocket. You'll be high pressured to buy insurance. Staff was friendly until it came time to pay. Paid three times the kayak amount.

Cons: coming back 1 1/2 hours late to be charged an extra $80.00. there is traffic on I 95 we are only human I under stand $10.00 or $15.00 an hour not $40.00

Cons: There was an extra charge when we picked the car up at the counter. This was over one half of the price listed when booked. The stated price on kayak was not what the actual cost was even though the agreed upon price stated all fees were included. I will not rent from Dollar again

Cons: I paid twice as much than the reported price on Kayak. I kept having to pay more fees and more fees. I felt cheated.

Cons: The car (Chevy Impala) was extremely uncomfortable. I was glad we only had to go a short distance.

Cons: Honestly, nothing. The whole experience was quick, seamless and professionally done on both the rental location and the drop off. Will definitely rent from Alamo again.

Cons: NA

Cons: No dislikes

Cons: See above comment.

Cons: Vehicle was strained and some trash left inside.

Cons: I was charged $18 for some reason. No one told me why

Cons: They found a paint scratch on the mirror housing and wanted to know how it got there. It was there when I was given the vehicle. It was an old scratch. At FLL they just send you to a car with no agent to review the car. They said that was ok, just fill out the form and there would bee no charge to me. It would go back to FLL Alamo for them to take care of.

Cons: The person who checked us in was belittling us to and up sale was very rude about it and tried to con us into getting the insurance by making it seem like it wasnt an option to pass on the insurance and the cars ac unit was leaking on our feet the whole ride. After this experience i will never rent from alamo nor will i ever recommend it.

Cons: Hidden fees of $3.50 per day for using my own insurance

Cons: disappointing experience, rental price was way more expensive after forced to purchase additional insurance. Also, no flexibility in changing drop off location.

Cons: we were downgraded but not credited for a smaller vehicle. Altima to a sentra!

Cons: I have no complaints...excellent service

Cons: It took over an hour of paperwork to get the car. I rent a car monthly due to work, this is not normal. Mandatory 1000 deposit and haggling to sell insurnace was annoying.

Cons: There were too many hidden fees that's aren't mentioned to you until you pick up vehicle.payed almost 4 times the quoted price

Cons: Everything else. What was described online for final payment was not what we were asked to pay at the counter. The bill was almost 3 times the amount.

Cons: The pick up/drop off location is off the airport terminal, which creats some inconvenience. Drop off waited for longer than normal car rental, which could be improved.

Cons: Amazing customer service

Cons: They overcharged me by double, then said they couldn't reimburse me over the phone with Customer Service. They said that I had to go wait in line again to talk to the manager in person at the pick up location. The first thing the manager said was to call Customer Service to get it fixed! They really need to get it together and honor the quote given.

Cons: I kept the car for 2 days longer and it cost me $170.xx that's outrageous, and I will be contacting Fox directly. I had the rental for 11 days and 2 extra days. For 11 days it was $320.xx with prepaid fuel. my total was $490.xx F$*king crazy. Never again will I do that. Most of all the biggest problem I had was the fact that both cars I had were experiencing some type of mechanical problem. The Hyundai I rented needed a CV joint or Drive axel. had to bring it back and waste about 1 hour of my time during a busy work-week for myself. Then I got a 2014 Ford focus SE with the well-known (according to google) transmission problem at 50k miles. Super annoying.

Cons: Awful awful awful service pay a little extra and go somewhere else I couldn't be more annoyed.

Cons: Picking up was terrible, rental agents have a terrible attitude they are rough and moody. The car was all scratched, overall it was bad for $8 get a rental in the airport with superior service.

Cons: 1. Extra fees. The estimate for two days was $83. It ended up costing $130 with an additional $150 deposit that takes a week to return. 2. Bad attitudes. I get that the employees don't get paid much, but everyone was grumpy and crabby about doing their job. 3. Weird smell in the car. They sprayed it with something nasty like cherry and almonds. It went away in a day with the windows down. 4. Off site transport was a pain.

Cons: Even though they gave me a rate for an extra day, it was double when we returned the car. Do not rent from Fox!

Cons: Declined coverage two times when asked and the guy put it on anyway. Very poor customer service, called several times to talk to a manager named Robert and nobody will return my calls. Never renting from here again. Save yourself the trouble and go with someone else.

Cons: The reservation was supposed to be for Airport code FLL. That is what I typed in. When I got there, they had me booked at a downtown location, and with no means of getting there. HUGE HASSLE!! They didn't want to honor the original price nearly quintupling the price, but they finally relented, and allowed me to rent for original agreement price.

Cons: That couldn't change drop.off location. By mistake I picked area outside airport and had to pay $25 for a taxi, each way to pick.up and drop off.

Cons: When I made the Kayak I listed FLL as the pick-up location. When my flighf arrived at the airport they said the reservation was for downtown Ft Lauderdale. How was I to know where the location is from the reservation sheet? It did not say it was downtown! Kayak doesn't have a telephone number for reservation problems, The Hertz people gave me a very hard time switching locations for more than double the price. When I went to get the car they said to go to row A (don't recall the row} and to pick out any car I wanted. There was only one car there and it was all scratched up. Never again!!!!

Cons: Everything- booking was at a site away from airport but implied that it was at airport

Cons: Instead of a counter person I was put on a phone at a kiosk. Not a pleasant experience, juggling the phone and digging for my license, credit card, etc. I reserved a Toyota Corolla sized car on-line. Was asked several times if I wanted to upgrade from Toyota Corolla/similar to an SUV or other larger car. Said no each time. Did not examine the printout carefully at the Kiosk. Got out to the garage and found I had been upgraded to a Toyota Camry - price went up from 138 to 166. By then I did not have time to go back and straighten it out so I kept the Camry.

Cons: many inconvenience$ of getting my own transportation to the rental site

Cons: Hertz told me the contract said i was to drop the car downtown fort lauderdale not at the airport. they were nice enough to waive the drop off fee, but this was the first i heard of this and it a could have been a total bummer. how did that happen? will go directly thru Hertz next time.

Cons: Gold member. Got to counter at 3am. I was first on line, still had to wait for 15 minutes. Counter person was clueless, as was manager. Rude, etc. Car reeked - and that was the best they had. Bill totally wrong.

Cons: first smelled like an ash tray the second car was dirty...

Cons: The tire pressure light came on as soon as I drove away. Had to put air in tires. This is a pain and unsafe Car smelled like cigarette smoke, although they said non smoking No windshield washer fluid in car Stains in the trunk carpet Slow service at the pick up location, wasted lots of time trying to get me to buy insurance after I said repeatedly I did not want Charged me 38 for one hour late drop off, but they were closed anyways..and I had run into traffic accident on highway

Cons: waited an hour in line and then an hour and a half for the car. Got a car witb a broken seat then waited half an hour more for a replacement car. Got a mini van insted that ate gas and cost a lot of money. Rude service at pick up from attendant.

Cons: They lied to us and try to cover more money. They didnt accept the insurance that we paid for in kayak website.

Cons: thought I was getting a car at the airport in Fort Lauderdale. Used Kayak to rent from Thrifty last spring, and had no problems. This time we got to the airport to pick up our car and were told the car we rented was off site. Well being under a time constaint, we needed to get a car and get going. Well the agent proceeds to tell us that he couldn't honor the price given for the car we requested, even though it was same size car. The price we were charged was significantly higher, " nothing I can do about it", in other words "gotcha!" Never Rent from you again. Warning People not an ethical company.!!

Cons: They are NOT at the airport and a cab cost about $10... At rental counter they added the Fuel Purchase Option, which I didn't request or want, and then they did not remove as I had requested. Increased cost by $25.

Cons: Customer service, dishonest way of entering fuel upon return

Cons: Tried to charge me $200 for drop off at airport verses off site drop off. They did not tell me my price was based on a off site drop off nor did they tell me the address of the location. After much discussion they dropped the extra charge. This was a surprise and when you are travel and trying to make a flight, you don't want any surprises.

Cons: We were ripped off in several ways which will prevent us from ever using this rental company again. The sad thing is, we travel more than half the year and when we find a good company, we stick to it. This company has lost our business for life. We were charged a whopping $60 for a toll pass which we were told the tolls without this pass would tally up to around $200 roundtrip. This was a HUGE lie. We not only checked this story online but actually called the state of Florida and were informed our tolls roundtrip would actually be around $15. Not only that, but a pass, available to us online and instantly, would cost us $5. That's right! FIVE DOLLARS. The GPS system was so old and inefficient that it was completely useless. The final and worst issue was, we had reserved a full size car online days in advance with a firm price. Once we arrived, however, we were given a compact size. When we informed them we'd already reserved a full size, they upcharged $100 more. When we double checked the price we were given for a full size car, they told us to take it up with corporate. I pray everyone reads this and takes heed to this very solid advice... GO TO ANY OTHER CAR RENTAL PLACE ON THE PLANET, JUST DON'T GO HERE!!!

Cons: COST and dealing with Tampa representative...felt like being scammed by a used car salesman

Cons: The information I received was misleading and NOT correct regarding pickup and dropoff. I wanted to pickup the vehicle at the Fort Lauderdale airport not Port Everglades. Also, I was told there was an after hours drop off at Port Everglades, which was not the case. This created havoc with 4 small children and an angry wife; not how you want to start or end a vacation.

Cons: Issue is pick-up and drop-off. Requires two shuttles to get to rental location, and the process to rent and return is not as efficient as it should be. If you want to decline insurance make sure you have an up-to-date insurance verification card with you. You will have to get your insurance agent on the phone if you do not. Had to wait on a car like many others once finished doing paperwork, and the time needed to return the car is unpredictable depending on whether that day they have a person checking you in, or you have to wait on the rental agent handling new renters to check you in.

Cons: Warning, the Ace rental shop at FLL is not actually at the airport. You have to take a 5 minute shuttle ride out to it. We were not told about this and spent a few minutes trying to figure it out before asking one of the airport employees what to do. The car selection on the lot is pretty sparse and unlike a lot of other companies you do not get to pick the car on the lot, they assign you one. Lastly, DO NOT buy the fastpass option for toll roads at this store unless you absolutely need it. They suggested getting it because we would "most likely need it" and that it was "pretty cheap". We even told them where we were going and they said there would be toll roads, but there weren't and it ended up costing us an extra ~$11/day. In summary the Fort Lauderdale Ace Car rental shop was the least expensive option for us, but we got what we paid for and will be spending a bit more money to go somewhere else in the future.

Cons: The service

Cons: Terrible cars

Cons: middle of the night, in unknown part of town, waiting in line for 45 minuets before leaving without a car. VERY uncomfortable.

Cons: Pick up & drop off can be a little faster , it took me longer when I dropped off the car to when I picked it up

Cons: ACE is not located at the Rental Car Center at Fort Lauderdale Airport (FLL), a fact omitted from the confirming email. They are completely off site. You have to call them to find them. I did not learn this until after I went to Rental Car Center, saw no ACE and booked a car with someone else. I don't have time for that kind of nonsense.

Cons: They were not located in the airport.

Cons: No atention the worst rental car ever

Cons: Kayak did not book me at the airport! I guess they don't understand where people are. I had to take a larger car for twice the money because it would have been even more if I had to take a taxi to an unknown destination in the city! I won't use kayak again.

Cons: They kept me more than an hour waiting an explained that Enterprise frequently rents mor cars than they actually have. The told me "that's just the way it is."

Cons: Had to wait 1 hour for car while they brought on from another location.

Cons: They could have cleaned and vacuumed the car before renting.

Cons: Website was down, so I could not complete rental. Called customer service phone number, but they could do nothing, because website was down. When I called to rent the next day, price gand increased by $50. I asked to be comped the diffrrence, because website was down. She said no. I asked to speak to suorevisor. She said I would get same answer. So I rented from Budget at same price Enterprise quoted me the night before. I will never use Enterprise again.

Cons: Not being able to get the deal at the airport in ft.lauderdale

Cons: Rented a large size car, they gave me a Nissan Sentra. This car was a 2016, with 10,000 Miles millage, had a flat tire and had to pay 90 dollars to have a new tire. When we arrive there, I had to call my insurance co. in Canada. to proved the young black lady in the office that I had all the covers on my policy. She talked with them for almost Half an hour on my cell phone for getting from them by fax all the documents she was asking for. I have rented many cars in my life and never had a service like this before. I was so angry when I left the place. I told Juan a very nice and polite gentlemen who is working there all my worries about was going there, he said that he was going to talk to Mike and see what Mike will do about it. Now I'm back to Canada and trying to find a document that will prove that I asked for a Large size car and they gaved me a compact one. What a shame. If for some reason you could help me in this case, I really would apreciate. If yo can send me a copy of the location, my e-mail adress..allenjimmy@outlook.com, my phone number is 1-819-764-3634. Thanks. My name is Jimmy Allen.

Cons: Had to wait a bit to get car assigned.

Cons: I rented a vehicle for one day. I picked it up in Ft Lauderdale, and dropped it off the next morning in Orlando. I picked it up with 1/2 tank of gas, they told me to just make sure it has 1\2 tank when returned, which I did. I was told they would note it in their computer, and there would be no problems. When I returned it they tried to make me pay $9.50 a gallon because the tank wasn't full. Tried to call the budget rental in Ft Lauderdale for an hour during business hours and it just rang each time but no answer. Budget in Orlando had no solutions other than to have me pay. Terrible customer service!

Cons: I reserved the car for a 9pm pick up and it wasn't ready until almost 10pm. The car died on us and we had trouble getting it started again. The agent at the desk was not friendly and when we dropped it off, we told the man that the car needed to be checked before it went out again because it kept wanting to stall on us when we slowed down and he put it right back in operation while we were standing there waiting to catch a shuttle to the cruise port.

Cons: The staff at the airport in FLL certainly don't get in a hurry. We returned a local Budget rental and picked our one way rental up in the same place, and it took an hour to do so. While the employees talked among themselves and played on their phones, a long line of customers waited for them.

Cons: The passenger seat was ridiculous! The air conditioner was not adequate for people sitting in the back and the gas mileage wasn't all that for a smaller car

Cons: We waited over an hour just to get the car. There was one person in line ahead of us. These people move at a mind blowingly slow speed. Once we got the car, it wasn't even well cleaned. There was trash in it and fingerprints everywhere. When we finally returned the car, there was no drop off process. We had to wait in the same long line again. It took over 30 minutes to return the car! Absolutely absurd.

Cons: The pick-up counter person was very pushy with insurance even though we were already covered,

Cons: It was horrible and late at night. They did not have enough staff so the line moved VERY slowly. Finally when they processed my reservation, they sent me to the garage, but my car was not there. I waited in the garage for another half hour until they brought me a car!

Cons: price quoted online was from 120-170$, the total was 300. yes, I understand with anything travel related you're gonna have some taxes and other stuff not listed, but this was DOUBLE the expected price. I will just stay closer or UBER or take a taxi from now on. really put a damper on a nice vacation right from the airport.

Cons: Pick up, not enough staff, slow service and long waiting time in the line.

Cons: We didn't like having to pay for a driver that wan't the person who paid for the car. Very unfair. He was the only person that was unable to drive. I feel the 70.00 should be refunded.

Cons: They said that they didn't have any cars. It appears that if one does not pre-pay for the car a reservation with Advantage isn't really a reservation. No apology just no car and it's my fault for not pre-paying which wasn't an option. Kayak shouldn't include them in their system because a reservation is meaningless with Dis-Advantage

Cons: After credit card was used, I'm told "out of cars at my rate"(Two signs advertised "cars available" so ours was probably given away warlier to someone with no reservation. I was told my Sun pass would absolutely not work and had to pay $7. daily on top of toll!!! Van dirty. Never Advantage again.

Cons: that the car type and size were switched when we got there, and the agent insured us that the cars were the same

Cons: We landed late in Fort Lauderdale around 10:40 by the time we reached the Advantage counter it was close to 11:30 p.m. There were 3 employees one called me up we began David the agent proceeds to tell me that I need proof of insurance. I was taken back....I asked why. I was told it's our company policy. I have never heard of this with any rental company and I travel alot. I asked if I could bring my insurance up on my phone. David replied No we need the paper. He handed me a piece of paper with he wrote this fax numer 954-359-4025 & wrote Declaration Page. Then asked me to step to the side while he wait on the next customer. At this point I'm frantic. I'm traveling with my teenager it's midnight and I have to still travel an hour and a half to my destination. I call my husband to see if another rental company can help me. While waiting I asked another agent Angela if this insurance policy is with all rental companies in the state of FL and new since my husband was there the week before me and rented with another company. Angela explained it's for FL locals. The agent David who waited on me never asked if I was traveling thru FL but assumed I was a local since I have a FL driver license. I no longer live in the state I explained. Angela tells me oh as long as you have your flight information you don't need proof of insurance. I was so Annoyed and Frustrated that they Did Not disclose this information up front. I had to ask questions. In other words you're not a valuable customer and I don't have to go above and beyond to assist you. There was No issue since I no longer reside in the state of Florida. If only David would have asked. I will not rent from Advantage again nor recommend them. I asked if there was a chance I could get a different SUV without missing a beat Nope this is it. Not even a pretend let me check or we have this. Terrible! Terrible! Customer Service. How do you allow a woman traveling with her teenage daughter to just stand at your counter and not try to help them especially that late at night it's now close to 12:00 a.m.? Thankfully I did not have an issue with the rental car.

Cons: Pickup was a mess. They ended sending me to ez car rental. They said i could pay cash at the end of the reservation which proved untrue at the end. Drop off took more than an hour

Cons: The pricing wasn't transparent - I had thought that the price paid online, plus the additional insurance I bought would be the entire cost. Turns out there is also third-party insurance that can be bought only at the pickup counter. Additionally, the information given at the pickup counter wasn't clear. We needed to ask questions several times, especially regarding the toll option in Florida. In the end we had to call customer service again regarding the tolls (see next item). Customer service was poor. The phone number given at the checkout counter was for the Orlando office, whereas we had rented in Fort Lauderdale. Further, after calling customer service for a day we could only get through to voice mail. Left a message asking to be called back, buy that didn't happen. The next day we made it through to a representative.

Cons: The pick-up/drop-off experience was below average. The attendants at the counter took too long to check out other customers. They spent too much time trying to sell dumb add-ons like insurance and SunPass, which are both rip offs, and not working on getting people in their cars and on their way. Also, the first car we got smelled like cigarettes, so we had to change out for another one. Upon return, nobody was around to tell us where to park the car. I also found out after the fact that they charged me for an entire extra day for keeping the car for an extra 3 hours beyond my reservation time. Their "hourly" rate was about 35% of a whole day! This wasn't well communicated to me on the front end. Notwithstanding these issues, however, I thought I got what I paid for.

Cons: I really can not think of anything I didn't like of EZ rent a car

Cons: Nothing

Cons: Nothing

Cons: Employee encouraged me to upgrade but did NOT inform me of the lack of features in my rental: NO power locks NO power windows black interior gets SUPER hot in Florida sun $10/day for spouse when most other rental companies I've used include it for free $8/day for toll pass (hardly used), no clear explanation of alternative offered by employee ("they don't have booths" so then is there even an option?!) $200 hold that gets refunded is NOT explicitly stated in the contract and explanation offered by employee was insufficient (my husband is a lawyer) Felt nickeled and dimed - cheapest price online but after added expenses at pick-up, felt I should have gone elsewhere that was more transparent I will NOT use E-Z again.

Cons: Check in was incredibly long process. Archaic compared to all other car rentals. Had to put up $200 deposit in addition to credit card which I've never experienced with other car rentals. Returned car 13 hours early and got no cost reduction consideration.

Cons: All the hidden fees.

Cons: Free Is Always Better... :-)

Cons: I don't mind the extra charges for fuel, road side, three different kinds of insurance, toll pass. I just think that it should be disclosed at the time of booking, not pickup.

Cons: Lied to by rental agent who said additional days would be at the original rate. Refused to adjust rate as promised. Windows dirty. Stop light busted.

Cons: Only issue was that it took us 20 minutes to find an attendant to let us through the gate and out of the garage. 4 or 5 others were having to wait as well.

Cons: They did not have the class size I reserved. They only offered a mini-van and wouldn't upgrade me. They referred me to EZ Rental. Was not happy with the car I was given. It had a serious alignment issue. Only drove the car for 40 miles. Luckily someone I vacationed with had a rental too so was able to travel with them. Not a fan of EZ or Payless.

Cons: the service was good and convenient

Cons: Customer service was terrible. Unfriendly representatives at the Payless counter who could hardly be bothered to attend to my rental. They were more interested in the gossip amongst themselves.

Cons: I was not given a deduction on my rental for returning the car a day earlier. That was a $50.00 donation to the company. That's bad business as far as I'm concerned.

Cons: Unsmiling, robotic agent at counter.