Dining
Services and conveniences
Accessibility and suitability
Basics
General
Media and entertainment
Parking and transportation
Laundry
Bathroom
Bedroom
Workspace
Health and safety
Things to do
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers great facilities, friendly staff, and a convenient location near popular attractions such as the Grand Wayne Convention Center and the Embassy Theatre.
Is parking available at the hotel?
Yes, the hotel offers parking and a free airport shuttle service for added convenience.
How is the food quality at the hotel?
Guests have enjoyed the plentiful breakfast and buffet options, although some have mentioned salty gravy and high food prices at the restaurant.
How is the cleanliness of the hotel?
Guests have appreciated the clean and beautifully decorated rooms, but some have mentioned issues with housekeeping and cleanliness, such as dusty rooms and previous guest's towels left outside.
How is the customer service at the hotel?
The staff has been described as friendly and accommodating, although a few guests have mentioned experiences with unfriendly front desk staff and preoccupied check-in experiences.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in October, which is the hotel's low season.
Explore Nearby Attractions
The hotel's proximity to attractions like the Grand Wayne Convention Center, Botanical Conservatory, and Embassy Theatre makes it convenient for sightseeing and entertainment.
Check Room Details
Double-check the room details upon check-in to ensure that the assigned room matches the reservation, as some guests encountered discrepancies.
Be Mindful of Noise Levels
Some guests noted noise disturbances from surrounding areas, so light sleepers may want to prepare accordingly.
Parking Considerations
Keep in mind that there is a charge for parking, which some guests found to be an inconvenience. Consider alternative parking options if needed.
Verify Special Requests
If you have specific requirements, such as a room with a bathtub or specific amenities, it's advisable to confirm these requests in advance to avoid any inconveniences.
Consider Housekeeping Frequency
Note that housekeeping services may not be provided daily, as some guests experienced cleaning every five days. Plan accordingly if you prefer more frequent service.
Address Payment Concerns
Double-check incidental charges and clarify any billing discrepancies upon check-out to ensure accurate billing.
Accessibility Considerations
If accessibility is a concern, ensure that the room meets your specific needs, as some guests encountered issues with adapted facilities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | May |
Average price (weeknight) | $149 |
Average price (weekend night) | $177 |
Value for money | 7.1 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Fort Wayne |
Distance to airport | 6.7 mi |