Recent Reviews
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6.4
Pros: Everyone I spoke to was helpful. They provided electronic copies of everything, so it saves paper and the environment, plus convenient. They had vehicle I requested and quickly got me in it when we arrived at the location. Drop off after trip was simple too.
Cons: I scheduled a pick up at least a day in advance and waited over an hour for the ride to appear. I rented a minivan (reserved in January and got it in August) and they asked if I would switch down because they were short on vans that day. The van wasn't totally clean. Nor was I offered prepaid fuel.
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9.6
Pros: Staff was extremely helpful and friendly. Car was clean.
Cons: I really prefer when rentals start with a full gas tank. I always end up putting more gas in than I used when I start with a partial tank.
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10.0
Very fast!
Pros: Someone was helping me as soon as I got out of my car.
Cons: Not exactly a complaint, but my final receipt says I drove 483 miles. It doesn’t matter to me, but I know that is inaccurate. I didn’t check beginning mileage, but I only had the car for 2 hours and drove directly from the Indianapolis airport to the Fort Wayne airport.
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2.0
Major Credit Card
Cons: If you must rent with a major credit card please make that explicitly clear in the reservation. That way you don't waste time at the airport.
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10.0
Pros: Everything went as planned and everything they told me they would do they did. No surprises along the way and no unexpected charges. People were great and things were ready on time. Could not ask for anything more.
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10.0
Truck rental
Pros: Excellent service, helpful staff easy pick up and drop off. Convenient location , an overall pleasant experience with good value.
Cons: I have no negative comments about my experience.
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2.0
Big miss on customer service
Pros: 2nd location tried to make things right
Cons: Told reservation was at another location and not airport. Wouldn’t change res for me even though cars were available. Had to take $60 taxi to pick up rental at other location. Lost my business for life
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10.0
Great service
Pros: Sales associate was definitely a people person without being obnoxious..
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9.6
Thrifty Rental
Pros: Very easy rental process.
Cons: I had asked prior to arriving bing to save a Toyota FourRunner. Manager said they would try to hold one as there were several available. When I arrived the next day, the attendant said none were available nor had he seen one for quite awhile. This was at a small airport and I cannot believe the vehicle turn over would be that great in a 24 hour period.
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10.0
Pros: Quick, efficient pick up and drop off. Vehicle was great.
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10.0
Pros: Excellent price,excellent gas mileage
Cons: Not a thing
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10.0
Pros: Easy cost effective
Cons: Nothing
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9.6
Pros: Staff was extremely helpful and friendly. Car was clean.
Cons: I really prefer when rentals start with a full gas tank. I always end up putting more gas in than I used when I start with a partial tank.
review from
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10.0
Very fast!
Pros: Someone was helping me as soon as I got out of my car.
Cons: Not exactly a complaint, but my final receipt says I drove 483 miles. It doesn’t matter to me, but I know that is inaccurate. I didn’t check beginning mileage, but I only had the car for 2 hours and drove directly from the Indianapolis airport to the Fort Wayne airport.
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10.0
Pros: Everything went as planned and everything they told me they would do they did. No surprises along the way and no unexpected charges. People were great and things were ready on time. Could not ask for anything more.
review from
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10.0
Truck rental
Pros: Excellent service, helpful staff easy pick up and drop off. Convenient location , an overall pleasant experience with good value.
Cons: I have no negative comments about my experience.
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10.0
Great service
Pros: Sales associate was definitely a people person without being obnoxious..
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9.6
Thrifty Rental
Pros: Very easy rental process.
Cons: I had asked prior to arriving bing to save a Toyota FourRunner. Manager said they would try to hold one as there were several available. When I arrived the next day, the attendant said none were available nor had he seen one for quite awhile. This was at a small airport and I cannot believe the vehicle turn over would be that great in a 24 hour period.
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10.0
Pros: Quick, efficient pick up and drop off. Vehicle was great.
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10.0
Pros: Excellent price,excellent gas mileage
Cons: Not a thing
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10.0
Pros: Easy cost effective
Cons: Nothing
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6.4
Pros: Everyone I spoke to was helpful. They provided electronic copies of everything, so it saves paper and the environment, plus convenient. They had vehicle I requested and quickly got me in it when we arrived at the location. Drop off after trip was simple too.
Cons: I scheduled a pick up at least a day in advance and waited over an hour for the ride to appear. I rented a minivan (reserved in January and got it in August) and they asked if I would switch down because they were short on vans that day. The van wasn't totally clean. Nor was I offered prepaid fuel.
review from
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2.0
Major Credit Card
Cons: If you must rent with a major credit card please make that explicitly clear in the reservation. That way you don't waste time at the airport.
review from
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2.0
Big miss on customer service
Pros: 2nd location tried to make things right
Cons: Told reservation was at another location and not airport. Wouldn’t change res for me even though cars were available. Had to take $60 taxi to pick up rental at other location. Lost my business for life
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