The location for folks needing a place to stay prior to leaving from the airport cannot be best. The sound proofing of the building right by the airport is amazing. Coming in by train is super easy also with the hotel between the two stations. The salad bar at the restaurant was excellent for 12 €.
I thought the breakfast buffet was a bit expensive but finding food elsewhere was possible but inconvenient. We probably should have simply eaten there.
Loved the room perfect for our stay
Staff was great! Super helpful and accommodating.
A few more English speaking TV stations
Right next to and attached with a tunnel to the airport.
Very comfortable hotel if you have a long transit
Cleanliness Comfort Quiet rooms Coffee in room
Very nice staff
The staff, especially at the reception desk was very nice. They seemed all very welcoming and always showing a warm smile. They also did their job diligently and were always willing to help. I actually remember and want to thank Melanie for helping me find my lost wallet. There was no excess of luxury, but my room was big, quiet and very comfortable. Honestly, it is a perfect place to stop by since it is very comfortable and convenient at a small walking distance from the airport.
No free wifi all around in quite inconvenient. In order to achieve excellence of service, that is a must nowadays. Also, the wait for the check in was a little exaggerated, but it was caused by external circumstances to the hotel (flight cancellations) so it is totally understandable. And once again, the staff remained calm and welcoming despite people's complaints.
Never leaving the building to go from the train station to the hotel, then to the airport terminal the next morning was incredibly convenient.
The window curtains did not close fully at each end of the window, which allowed some light into the room at night. The bathroom floor had a blunt edge of raised stone-like flooring material at the threshold. I had to fold a towel several times and lay it over the threshold in order not to catch my toe and stub it or trip. Poor design!
Nice and Convenient, Breakfast package a ripoff
The rooms were nice and modern, very convenient location.
Breakfast is not included and when I was asked if I wanted the breakfast package, the front desk failed to mention it was 25 euro per person before asking to swipe my card. This hotel should never even think of charging 50 euro for what is included at 99 percent of hotels. Their food prices in the restaurants were also absurd across the board. Nice hotel but felt like I was being squeezed for every nickel and dime possible. Expected more than this.
The rooms smelled like people have smoked.
Flying from Frankfurt Maim
This is the perfect place if you are flying in or out of Frankfurt. I would highly recommend to anyone.
Tv channels were not working properly. Tv experience was below averag. Bathroom sink faucet was leaking
Access to and from ICE train great.Clean and spacious, luxurious.
Restaurant prices on high side. Breakfast not included in room price
We offer direct access to Frankfurt International Airport via covered walkway, as well as to long-distance and regional train stations. We're right by the major highways, and Frankfurt's Trade Fair Center is just 15 minutes away by train or car. A top European conference hotel, our hotel boasts 60 meeting rooms for up to 1,200 people, including our SkyLoft event center, a congress center, and three TelePresence Rooms. Wireless High Speed Internet Access is complimentary in the lobby. An impressive 1,008 guest rooms, including 28 suites, feature the Sheraton Signature Sleep Experience, flat screen TVs, and coffee-making facilities. Guests of Club Rooms and suites enjoy exclusive Sheraton Club Lounge access and its many benefits.
Based on 9,229 reviews
Value for money
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