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one of the best airport hotels i've stayed in. very clean and comfortable. also the free travel pass into the city was a welcome touch-the rain station was only 200 yards from hotel. the dinner menu was very limited
Incredibly rude and non service focused staff . Bill has to be settled on arrival and have been chased at breakfast to pre pay . Terrible experience !
The room was very nice and quiet. Hotel is brand new. Walking distance to the airport. Google maps show the hotel address in a wrong place (the other side of motorway).
excellent location for early flight. Excellent added extra of a daily travel ticket, lovely, very varied breakfast. No
There was some hairs on the bed
Very nice Hotel, right opposite the airport. Good but a bit expensive breakfast. Nice dinner. Very clean. Safe area - hence there are no people within 5km radius :) Very friendly staff. Just 30min with Airport express to the heart of Berlin. Internet is not free and very expensive, though super fast with low latency! If you plan to ask for an ironing board expect to get it in at least 1,5H (happened twice to me)!! Hope you get some more ironing boards guys before I come there again soon!
Would stay at this hotel eney time 10/10
Very nice, new hotel with good interior design. Easy and effective temperature control in the room, sufficient culinary offer late in the evening. Excellent location for those taking very early flights Car Parking is too expensive. I propose to establish two prices - for guests of the hotel and for all others willing to use this facility.
The room was very nice but i dont think it had been serviced since the last occupier. The bed was very comfortable and the shower was probably the best i have used in a hotel for years. The staff were very good and very helpful. The free travel tickets were brilliant. the hotel is very new as is the staff, they did a very good job considering we were all suffering volcanoitis. I dont think the room had been serviced since the last occupier. there was some rotting strawberries on the dresssing table and a half empty bottle of water in the mini bar. The mini bar was virtually empty when we arrived but was replenished the next day. The food was pretty average. A very good breakfast menu but didnt live up to expectations and the same with the evening meal. But as time goes on I am sure it will improve.
Clean, Economical, Great Location, Great Staff, Free Train Ticket to Berlin Downtown, New Zero cost wifi option was truly on the slow side
Walking distance to the terminal
5 minutes from the train station stop, and 10 minutes from the airport. Quiet rooms for having a good rest. Very new and clean. I would have prefered a bit more comunicative staff.
Clean with good facilities in room. Shuttle (free) to Schonefeld airport. Surcharge of Eu 10.00 for a smoking room even though there is no mention of it when booking online either on hotel website or booking.com
Good a/p transfer and close to a/p The bar was empty no atmosphere to wind-down in.
Recentlly built, very clean, new furniture. We found all we needed for a short stay waiting for the early morning flight. Perfect shuttle service -kostenlos. We had paid the room before we arrived in Germany, still they reserved 100 Euro for one week after our departure. Worrying!
Quiet night sliping and comform place. It was noisy night, the pillows were missing , not frandly staff. We pay over money for the breakfast.
Excellent hotel as expected from the brand. Located about 3 km from main airport terminal. Excellent 24 hour shuttle bus service (we had to be at airport for 5am) which serviced airport terminal and train station regularly.
Connection (shuttle bus) between airport and the hotel; possibility for (very) early breakfast.
The shuttle service is a great idea. Not enough vegetarian options. Also,we couldn't get any pain killers from the reception.
The rooms were comfortable and clean. Good pillows. Staff was friendly and went out of their way to help us. Especially thanks to the driver who drove us to the airport to buy toothpaste. :)
The room smells like shit. The personnel is very very slow even they smile all the time.
very good value for money. well connected to the airport. not well connected to Berlin center.had to go the airport to and take atrain from there.
The hotel personel is great and extremelly friendly. They'll book and/or solve sutff for you, in case you can't. They are really and sincerelly great! The only downside of the room was the television; it's too small and no flat screen. My laptop 15'4 screen is bigger than the TV's one. The only international channel in English was CNN; no movie channels or paid TV in English. One other comment is that the internet access is too expensive; EUR 8,00 per hour. It should be free, considering the price paid for a category III room.
It is value for money The kitchen can improve.
Everything was just perfect Nothing
really nice place, garage, clean rooms
very clean and comfortable, friendly and helpful english speaking staff all round exellence.
I liked the selection of food both for breakfast and evening meals. I told you about it above and I might add that I wanted to stay until 14:00 hours in my room just watching television. It was flatly refused so I went to the airport waiting there for 3-4 hours instead. At two o'clock the cleaning personnel had not even started on my room ???
Very friendly staff. Quiet surrounding. Room very clean and tidy. If you are looking for an hotel to escape the fuzz of the city, this is the right place. Close to the railway station and some restaurants in Eichwalde, it has all kinds of facilities close by. Whilst in a quiet surrounding outside Berlin, the hotel is not fitting for people who do not wish to travel a lot. It's a good 40 minutes travel from the hotel to the heart of Berlin by S-bahn. Wasn't a problem for us, but one should take this in mind.
It was close to the s bahn, breakfast was good, they were very helpful in accommendating us with our late arrival There were no guest reviews
It is very quiet location and the breakfast was very good It is too far off the center of Berlin, however there is a nearby train which has many problems.
Very nice & gentle personnel, I was collected from the station.
It was comfortable clean and warm. The breakfast was also good and the staff were very pleasant I arrived at quite late in the evening on a sunday and was quite tried. I really would have liked to get some dinner and something to drink but the hotel was quite isolated and there was nothing available at the hotel either.
Very good value for money and very hospitable landlady.
Very good overall, friendlyand helpfull staff, good location when travelling via Schoenefeld airport.
Clean, comfortable, quiet, convenient for airport
friendly staff .Quiet atmosphere
The Hotel is very close to the airport, and also 5 min walk from S line train station, it takes only 30-45 min to get to the center of Berlin The owner of the hotel is a lovely woman, she is very helpfull, especially with knowledge of German and English, she also will drive you to the airport.
lovely no elevator
We arrived at the airport quite late in the evening our host came to pick us up and was extremely helpful.
Very Cheerful staff & Owner
I have stayed there before, the staff are friendly and its a family run hotel. having lived there it was returning home but wasnt prepared for the smokey atmosphere. Yes, the room, bedding and everything in the room stunk of smoke. As an ex smoker I loathe the smell of smoke. No smoking please, anywhere.Smoking was allowed in the large room!!! I had to leave. I didnt complain at the time so I have no grounds for too much complaint.
Friendly atmosphere and helpfull staff. Conveinient location to Rolls-Royce Lack of means to keep the room cool (weather was unusually hot)
Dirty room, smell of cigarette smoke. No internet connection, which declared as free.
Internet connection is not active.
Because is near to airport.
Clean room, good service and friendly staff. Good value for money.
Once the hotel was foud it has a good position in relation to the airport [if tou have a car]. Good restaurant in the premises with reasonable prices for Germany. Agood place to stay gor over-night before taking a flight the next day. Hard to find [I admit that I didn't look at the direction in the web page] - don''t rely on a gps guidance. Because of road works the gps guided us to dead-end.
The beds were very comfortable, probably the best hotel bed I've ever had. Nice thick down comforters and awesome pillows too. The water in the shower was warm and had good pressure, which is sometimes a problem at other hotels. Staff was very nice, there was free Wi-Fi, and the shuttle to the airport was easy and free. On our return, an employee met us just outside the baggage claim area, holding a sign with our name, and we didn't have to wait to be picked up. Parking at the hotel was easy and free with the room type we booked. All in all, very satisfied with this hotel, and I will stay again next time I fly out of Berlin Schoenfeld. Breakfast could have been a little better I guess. I would have liked some bread choices other than hard German brotchen, like croissants or something soft, but that's just a cultural difference. It was pretty far to the city, but the airport is close. You have to drive a few minutes to get to the nearest U-bahn station, it is several kilometers away and far too long to walk, so don't count on partying in Berlin and taking public transit back to the hotel.
I liked the food and the service.
They offered to cook for us even though the restaurant was shut. The fact that the restaurant and bar were shut
Friendly & helpful staff.Clean & ample sized room.Comfotable bed. Bathroom too small compared to the size of the main room.Airport shuttle is only if they have a driver & needs to be booked 2 or 3 days in advance.Taxi fare from SXF airport for the 8km/5mile trip is around €15 - 20.
nothing No staff at the reception at 10 pm. The room was dirty. The breakfest in a different hotel.
Only good thing was that it was close to the airport. There was a bad smell throughout the whole hotel. The pizza shop owner, where we had to check in, tried to charge us twice as much as we were supposed to pay. No-one was around that could answer our queries
Good location, price & stuff! Smell of medicines, and that there in place to eat... Also that WC isn't in the room...
good stuff bad smell
The staff are nice. We decided to cancel one night , and they accepted kindly :) The room was clean , and comfort . It was really near to the U-Bahn station, and it was really easy to go to the center . The room had refrigerator, TV , closet for your cloths. We enjoyed it :) Hmm... It was a bit cold , it is it . Every thing was fine.
The staff is very polite, helpful and speaks English well. The communication through e-mails was very good. Rooms are spacy and practically equipped /fridge/ with no useless luxury. The beds are very comfortable. The linen is clean. No fear for the passing train, because I stayed in the nearest room to the railway and I perceived that the train makes less noise that the boiling water in the kettle /kettle with no whistle/. If one does not strain one's ears, he will not notice the sound of the train at all. I recommend the hostel to everybody who values practical comfort, silence, counts money and does not need luxury.
Really cheap and close to the airport for an early flight. Not really - of course there were things that could've been better (no wifi, communal showers were not great), but for the price I wouldn't expect these things.
Was good in the Hotel and close the airport, 5 minutes by metro....and the price there is the best thing....
it was near the airport
Pension was really clean, good room, even refrigerator was. We had early flight from Shonefeld airport, so pension is in very convenient place, only 1 stop by train from the airport. 300 m close to the pension and train station, there is market. Everything was OK
All was pleasant to me according to my requirements
Very good and friendly service . Easy car parking
The rooms were great. Excellent breakfast and supper. Close to the airport and easy to get to the dowtown area.
We took this hotel due its good location. Our family room had 2 sleeping rooms, free internet. It was very clean and cosy. Staff very friendly. Easy way to get to central Berlin. Quiet area and a beatiful garden. We could choose our own breakfast time. You get good value for your money!
Service and the managment
The friendliness of the owner and the staff who went out of their way to make our stay as enjoyable and comfortable as possible. As we were using the hotel as a stopover befoe flying home, the hotel was quite a walk from the train station, would have been better if we had a car, the hotel does give you a free lift to the airport, which we used.
silence, calm, good connection to Berlin, comfort (big enough rooms, space), no time limitations, great breakfast, nice, friendly service. Compared to many 4 star hotels I visited - it is very good option. unfortunatelly it is not in the city center ;)))
We were greeted with "Oh, our Israeli guests have arrived!" And we really did feel that we were guests in the owner's house. It was already late when we arrived, but they prepared for us two attractive plates of salad, a basket of bread, and two bright red goblets of Berliner Weisse. The Internet worked fine from our room---gratis. It's was only about a five minute drive to Schoenefeld Airport at 8 AM (which was the reason that we chose this Gasthaus), but we weren't disturbed in the slightest by jet noise. There was a big automatic espresso machine in the dining room, but on our table (ordered for 7 AM) there was a thermos of ordinary coffee. Our day would have gotten off to a much smoother start with cappuccinos, but the hosts were so nice we didn't want to bother them.