The apartment hotel is located in an environment rich in natural beauty, facing the Llanquihue Lake and close to major tourist attractions in the region such as Puntiagudo-Cordón Cenizos volcano chain, Osorno, Tronador and Calbuco. Links to the public transport network are within around 800 m, as is the beach. The hotel comprises a main building and 3 adjacent buildings, offering a total of 29 rooms on 3 floors. Guests of the hotel are welcomed in the lobby, which has a 24-hour reception and a 24-hour check-out service. Internet access and wireless internet access are available in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room, a café and a bar. The grounds of the hotel feature a playground and an attractive garden. Additional features of the hotel include a TV room and a playroom. Guests arriving in their own vehicles can park in the car park. Guests can also use the bicycle storage facilities. Among the additional services available are room service and a laundry. All accommodation units feature central heating and a bathroom. In most rooms, guests can enjoy a balcony with pleasant views. Each accommodation unit features a double bed or a king-size bed. Internet access, a telephone and a TV are provided as standard. The accommodation units include a bathroom with a bathtub. A refreshing dip in the indoor or outdoor pool can be pleasantly cooling on hot days. Sun loungers and parasols offer the ideal way to unwind. A hot tub provides an opportunity for relaxation. Leisure options at the hotel also include a sauna and massage treatments. An entertainment programme, an entertainment programme for adults and an entertainment programme for children provide guests with recreational options during their free time. The hotel offers a wide range of bookable meals and board options, including breakfast, lunch, dinner, B & B, half board and full board. Special meals, including special dietary cuisine, are available. Special deals can be enjoyed at the hotel. Drinks are included for guests. All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.