Costa Mesa Hotels

Maids never knocked, great black out curtains Had a 5 night stay and everything was perfect

Nothing Unless they wanted me to get a free stay ????

Just steps away from the Segerstrom Theatre and across the street from South Coast Plaza. Well kept, friendly and knowledgeable staff. The room was very comfortable and quiet.

We enjoyed the entire experience. There wasn't anything we didn't like.

Everything about the hotel was really really good. It is such a good value for the money. The beds were very comfortable the room was very clean and the staff was very friendly wouldn't hesitate to stay there again anytime.

I'm a Pastor and I asked for a 1pm checkout due to a wedding ceremony I was performing in Huntington Beach at 4pm. Initially I was told no problem. I called on Saturday morning to confirm and my request was denied. Staff did not apologize, offer any solutions and I was very disappointed.

Good shower. Rain style shower head. Good restaurant and friendly staff.

Lotion in the bathroom was already used. No refrigerator in room. Location of ice only on the first floor. Old furniture. 10 dollars a night for parking.

Clean. Staff was kind and polite

1) room was very small 2) we arrived 20 min early and waited. And waited as if the only room in the huge hotel was the small Kayak rate room??

Location was good

Everything.

The staff was friendly and helpful

The air conditioner didn't work well enough to reach the bedroom in the back. The couch was pretty broken down and uncomfortable.

I usually only stay at Best Westerns. But after my experience at the Newport Mesa Inn I never want to go again. Basically got kicked out of continental breakfast because we had a service dog, even though I let them know and asked questions when I checked in the night before. Couldn't even get one glass of juice without being stopped and asked to leave "the common area" because people complained. Really? A couple complaints within a minute? We walked in minding our own business and our dog was quiet in our own arms, beahving perfectly fine. And for those ignorant people's information, we purposely got a small, hypoallergenic nonshedding dog so it would be less inconvenient, especially for those with allergies. Maybe you can at least bother to ask us some questions before just asking us to leave. So we check to see if we can at least sit outside, but that area is occupied by people smoking. So they seriously want us to eat our breakfast outside in the smoking area? And we can't take it to our room either? It says, "The ADA mandates that the service dog and handler have access to all public places. This is the law." So is the hotel and their "common area" not a public place? "Businesses may not: Refuse admittance, isolate, segregate, or treat this person less favorably than other patrons." I'm so angry even as I'm typing this, because it just reminds me what annoying trouble we went through. I have never had this problem at hotels until today. I have half a mind of suing these people, or taking it up to corporate. We came to celebrate my fiancé's birthday and our anniversary, but we left feeling degraded, and our day in Newport was ruined. Thanks Best Western.

I enjoyed how peaceful and quiete the stay was.

No microwave available in room.

Very good for the price.

The carpets were a little dirty and it was by the interstate but with the a/c on you can barely here the interstate

Everyone enjoyed their stay

Close to the mall.

No clean rooms available upon arrival. It took 40min waiting in the lobby to get a room that was already reserved.

Nothing

Wifi never worked although several attempts with staff to fix issue Executive lounge sub par Room sub par Parking charge per day too expensive

The hotel was super clean and quiet.

The front desk did not have anyone there when I arrived but I only had to wait about 5 minutes. The room I stayed in had one bed and was small.

Clean room

The floors were very dirty, walking on the carpets in socks resulted in black on the bottoms. Bed was a little hard. Breakfast did not have good selections. Won't stay there again...

Price was right. Hot tub was hot. Pool could use a little cleaning.

I like the cleanliness of the room, friendly staff and felt very safe.

Nice decor. About 20 min drive from disneyland and 20 min from huntington. Clean interior.

nice place !

I love the pool area, and a staff member even gave out free Popcycles to the kids! Staff also quickly brought us a crib all set up and ready to use. I like that there is a seperation between rooms.

Rooms are on the small side, but suited our needs. It would be a tight squeeze with more than 2 kids.

A little run down. The room smelled "wet" and mildewy. The pool was nice and quiet and we enjoyed the ping pong table, even though there was only one ball that was cracked.

There was old coffee filter in the coffee r

Easy location.

Needs updates badly. Would start with fixing the door locks! I felt it to be expensive for what I got, but fair value for the area.

Clean rooms where amazing

Nothing

Reasonable price. Good breakfast. Close to highway.

You here planes from 7a to 10p. Not much sound insulation so you hear people outside as well.

The cold a.c.

The beds were uncomfortable, the room had a bad smell, everything was outdated, there were not accessible outlets to plug in devices the customer service agent did not followup with my request.

The staff was very friendly and they surprised us a an anniversary treat!! The room was beautiful and the bed was super comfy!

Valet is mandatory and quite expensive!

$32 for parking! My god.

Quite for relaxation

Nothing I can think off.

Manager on site was very rude and unfriendly ! He never apologized for his behavior nor did he offer a solution

Desk attendants were very courteous.

I wish I was told that the hotel would charge for parking, per day.

Allows dogs, modern furnishings, no fee for parking, near airport

Pool was closed. $75 dog cleaning fee.

It's close to a project we are working on. The staff is friendly and helpful.

The hotel is a bit dated, but everything was clean and organized. The biggest disappointments were that there was no free breakfast and parking is $12 a night.

Nothing ,,

Old hotel , the carpet smell really bad with fleas ,, they charge for the parking Sucks.

We live in fullerton and stayed here in Newport and loved it. The beach was great. It was detached enough to not be too close to the very loud Newport area further south. Overall great trip.

Proximity to beach.

Stayed facing the street side and it was loud.

the location was the best part of this hotel stay and it had a full kitchen, as well as the location being close to where we had to be.

At first when we got there @ about almost midnight there was a complaint about the noise and the worker was not really worried about his complaint so that worried me...then when we checked in she gave us the wrong room on the wrong floor making a long night even longer...the breakfast was not the best, if you are a cold person you should take more blankets

$28 for parking a night? Like just hide it in the fee or something because it's just ridiculous. I'd guess that 95% of guests arrive with at least one car.

Parking should be more clear that it is charged.. I would have rather just ubered there

We come back regularly. The hotel is well appointed and the staff is very professional. Rooms are comfortable and view to ocean side over fashion island is super. Oak Grill Room on the deck for breakfast is a treat.

Very nice & comfortable rooms Wonderful staff. Very helpful & personable

Nothing. All was good

Spa was amazing!

Pay for parking and taking extra money for deposit

The friendliness of the staff

Heat didn't work. Charged $28 for parking without alerting us in advance. Room was completely standard of any hotel. Room service forgot our dressing, and the food was subpar

Great room on marina.

It took over an hour to check in. Hotel did not have my Kayak reservation right and I had to spend a lot of time on the phone getting it straight. Also, make sure you get a room with a water view.

Great gym and pools. Very nice outdoor setting.

Parking costs additional $35/ day. Rooms are clean but feel old and cheap. They add 20% tip to the bill for any service provided...food.

Pool area not cleaned up well....needs facelift badly! Bar Mitzvah at hotel was noisy at night. Expensive self-parking ($27 per day) and "resort fee" ($25 per day) adds significant cost to room.

The location was good and the room decor looked modern. The parking lot was large so it was easy to find a spot. There were a lot of food choices nearby.

The beds were uncomfortable and squeaked every time you moved, the wood floors were really dirty - within 10 minutes of walking on the floor with white socks the bottoms were black. There were dead bugs in the corners and live bugs at night. The AC didn't work very well. The bedding sheets were rough and the blankets were paper thin. The shower trickled out water and the shower heads were really low - even for me and I'm 5'5.

Staying with my boyfriend, we wanted a cheap place close to the beach. For a motel, it was in good shape and was all we needed for our few nights. Rooms were tiny, but had everything we needed and were comfortable. Wood floors made it seem more modern, and the simplicity was nice. The bed was comfortable and it seemed nice and clean. Ten minute drive from Huntington Beach was easy and free parking is a plus!

I am picky when it comes to showers, and the nozzle was low and I didn't have enough towels. After being at the beach, it was hard to rinse my hair out, but it did not effect my overall comfort level of my stay. Still an awesome cheap hotel.

Location, seconds away from the beach and easy exsit to freeways. cleanliness, room cleaned daily and well stocked with towels. front desk was friendly and helpful. Our room faced the beach and had a view of the marina. Compliment Breakfest had a decent spread for being free.

Parking was a little tight some nights. Near the 1 FWY can get some traffic noise

Friendly Staff, Great Location, Comfortable and very clean room with well stocked bathroom and very good breakfast.

Having to pay for car parking as it was stated on my original booking that guest parking was free.

Location, it caters to the beach, eateries, pertty much everything in Newport. My Wife and I are always out and about when we are in CA. So all we need is a room to sleep. Don't need a pool because the beach is walking distance. Don't need breakfast because you have all sorts of selection of great food around you. Don't need an gym because you can cruise on a bike or take a walk/run on the beach. Best fits our needs

Because it's on the main Blvd, noise can be an issue. I'm guessing depend on which room you are in. Do have firm beds, which I prefer but the wife didn't. Personal preference I guess

Convenient to have bikes to borrow on site.

Breakfast could have had more variety & to have somewhere to sit & enjoy breakfast / trays to take food to your room to eat on the lovely balcony would have been an advantage.

DON'T STAY HERE. At first the room seemed okay. Fridge, decor was homey but a little run down and the Ac worked. The room smelled like bug spray after we returned from dinner. My sister had 3 bug bites on her legs the next day. 1 of 3 lights worked in the room. Bathroom fan was broken. The place is totally not worth the money. The location is at the northern part of Huntington Beach that I'm not even sure it should be considered HB. Also... SUPER sketchy guy in the room across who kept his room door open and had a "welcome" mat in front of his door, smoked heavily in his room (although the front desk said it was all nonsmoking rooms with outdoor smoking areas only) and the smoke crept into our room cause the door didn't close properly, and he kept eyeing my teen sisters whenever we left and returned. He looked like he lived there and kept his tv blaring throughout the night.

Honestly it's a great hotel for the price..:it's a little ghetto(big paper no smoking signs in the room) but aside from that it's pretty cool ...comes with a jacuzzi tub, microwave, and mini fridge which was super convenient ...the room was clean and bedding was nice.. I picked up a weekday room at $60 a night and you can't beat it for a hotel right on pch minutes from the beach.like I said it's not the Ritz but for a mom and pop hotel it exceeded my expectations..the owners (or onsite managers?) were very freindly and took good care of me.

The only thing I didn't like was the carpet...it was gross ..:looks like it hasn't been shampooed in years and it's probably about 50 years older..it was clean and vaccumed and all but its probably time it gets replaced.