Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 9.6 "96% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." 8.0 "Housekeeping was great , according to 80%." -
9.3 "Terrific location."9.3 "
City centre within easy reach , said 93%." 10.0 "100%liked the proximity to shopping ." 7.3 "73%liked the proximity to sightseeing ." 10.0 "Near to public transport , according to 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.1 "Good breakfast."
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6.5 "Rooms are ok."5.7 "Only 57% said
rooms were big enough ." 6.3 "For 63%,maintenance was acceptable ." 5.7 "Only 57% thought theshower was ok ." -
6.4 "Internet is average."5.9 "59% thought the
wifi quality was ok ." -
3.9 "Disappointing food."
Overall Rating
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9.6 "World class service."10.0 "100% found the
staff to be very friendly ." 9.7 "97% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.2 "Terrific location."9.1 "
City centre within easy reach , said 91%." -
7.4 "Good breakfast."
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6.5 "Internet is average."6.0 "60% thought the
wifi quality was ok ." -
6.4 "Rooms are ok."5.4 "Only 54% said
rooms were big enough ." -
4.1 "Disappointing food."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." -
9.4 "Terrific location."
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8.5 "Pool is good."
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7.3 "Good breakfast."
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6.4 "Rooms are ok."
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4.7 "Vibe wasn't good."
Overall Rating
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9.4 "Terrific location."9.4 "
City centre within easy reach , said 94%." -
9.2 "World class service."10.0 "100% found the
staff to be very friendly ." -
7.2 "Good breakfast."
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6.0 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
Despite all the problems caused by recent flooding, the hotel was operating normally and we found the staff to be very friendly and helpful.
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7.6review from
This hotel was booked trough a friend. Very well located. Very friendly and helpfull english speaking staff . Made my stay much more easier thanks to their suggestions. The Hotel looks a bit dated but is clean. Simple and quiet room with nice bathroom. Good breakfast, again simple but complete.
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3.4review from
The swimming pool area, which needs renovation has excellent views of Funchal and is amazingly peaceful considering how noisy the bedrooms are. We were kept awake most nights by the arguments going on in the street and in the apartment block opposite. One argument went on for at least 5 hours with shouting and slamming of doors.The beds had plastic sheeting on the mattresses which made them both noisy and sweaty.The breakfast 'buffet'was both limited and not very good quality. Some of the fruit was there all week slowly rotting.The phone in the lift had been mended with sellotape.
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7.0review from
comfort, relax and silence in the center of the city.
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2.4review from
Location of the hotel - it was really in the heart of the city. That hotel has not seen any renovation from establishing times - especially bathroom was awful! Staff (except one person) or didn't speak English or refused even simplest asks for help and support during the staying there.
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4.4review from
Near to the centre but could be noisy. Hotel seemed efficient in administration, but lacked commitment to hospitality. Furnishing and decorof hotel distinctly tired.
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4.4review from
the staff was very nice and willing to answer questions the bed was truly orribile
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7.6review from
This hotel was booked trough a friend. Very well located. Very friendly and helpfull english speaking staff . Made my stay much more easier thanks to their suggestions. The Hotel looks a bit dated but is clean. Simple and quiet room with nice bathroom. Good breakfast, again simple but complete.
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7.0review from
comfort, relax and silence in the center of the city.
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5.7review from
Despite all the problems caused by recent flooding, the hotel was operating normally and we found the staff to be very friendly and helpful.
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3.4review from
The swimming pool area, which needs renovation has excellent views of Funchal and is amazingly peaceful considering how noisy the bedrooms are. We were kept awake most nights by the arguments going on in the street and in the apartment block opposite. One argument went on for at least 5 hours with shouting and slamming of doors.The beds had plastic sheeting on the mattresses which made them both noisy and sweaty.The breakfast 'buffet'was both limited and not very good quality. Some of the fruit was there all week slowly rotting.The phone in the lift had been mended with sellotape.
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2.4review from
Location of the hotel - it was really in the heart of the city. That hotel has not seen any renovation from establishing times - especially bathroom was awful! Staff (except one person) or didn't speak English or refused even simplest asks for help and support during the staying there.
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4.4review from
Near to the centre but could be noisy. Hotel seemed efficient in administration, but lacked commitment to hospitality. Furnishing and decorof hotel distinctly tired.
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4.4review from
the staff was very nice and willing to answer questions the bed was truly orribile
