Pros (+) Pool both the indoor and outdoor
Cons (-) Older property shows age
4 stars
Pestana Promenade
Rua Simplício Dos Passos Gouveia, 31, 9000-001 Funchal, Madeira, Portugal
Funchal, Portugal
See location+351 291 141 400Photos of Pestana Promenade
Overview
Just a short drive from Cathedral of Funchal, Pestana Promenade Ocean Resort Hotel features an indoor and an outdoor pool in addition to a day spa with a sauna. It is also steps from Funchal's well-known tourist spots.
Guests can recharge in Ocean Resort's jacuzzi or reserve a massage treatment. It has child-minding services, a currency exchange and a reception that is available 24 hours a day.
Recently refurbished, Pestana Promenade has 112 comfortably furnished rooms. They are also fitted with a hair dryer and a mini bar.
Sample a selection of local dishes at Pestana Promenade Hotel Funchal's stylish restaurant, before enjoying light refreshments at the bar. For guests preferring to dine out, the surrounding neighborhood provides several bars and restaurants with a range of varied cuisines.
Madeira Airport is under a 30-minute drive from Pestana Promenade Ocean Resort Hotel. Choupana Stadium, Farol de Camara de Lobos and Cabo Girao are also an easy car ride away.
Latest deals for Pestana Promenade
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Pestana Promenade
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Hammam (Turkish bath)
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Things to do
- Hiking
- Beach access
- Fishing
- Game room
- Scuba diving
- Diving
- Snorkeling
- Pool table
- Windsurfing
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Indoor pool
- Outdoor pool
- Sauna
- Pool towels
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Sea view
- Soundproof rooms
- Telephone
- Pool view
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Indoor play area
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Dining
- Minibar
- Restaurant
- Bar/Lounge
Parking and transportation
- Parking
- Airport shuttle
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Wardrobe or closet
Fitness
- Fitness center
Reviews of Pestana Promenade
8.8
Very good
953 verified ratings
Wonderful
535
Very good
191
Good
105
Okay
49
Fair
40
Mediocre
16
Poor
17
Summary of reviews
Guests say
Guests generally appreciated the hotel's excellent location, cleanliness, and friendly service. Many enjoyed the breakfast options and the pool facilities. However, some reviews pointed out issues with value for money, particularly regarding the quality of food and the need for renovations in certain areas.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
9 reviews
8.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Pestana Promenade?
The beds at Pestana Promenade are very comfortable, providing a good night's sleep for guests.
Is parking available at Pestana Promenade?
Yes, there is free parking nearby available at Pestana Promenade, making it convenient for guests with vehicles.
What can I expect from the food quality at Pestana Promenade?
Guests can expect a lovely selection of food at Pestana Promenade, with a good variety at breakfast and themed evening meals.
How clean are the rooms at Pestana Promenade?
The rooms at Pestana Promenade are kept nice and clean, ensuring a pleasant stay for all guests.
What is the customer service like at Pestana Promenade?
The staff at Pestana Promenade are very friendly, welcoming, and customer-oriented, ensuring a wonderful stay for all guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the pool area and ocean comes highly recommended.
Consider Low Season Travel
If you prefer a quieter experience, consider visiting in January, which is considered the low season. This could provide a more peaceful and less crowded stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Formosa Beach, Santa Clara Monastery, and the Museum of Natural History makes it convenient for guests to explore the area without traveling too far.
Check Spa Facilities in Advance
Some guests noted that the outdoor pools were unheated, which made them too cold to use in January. If you plan to use the spa facilities, it's advisable to check the availability and temperature of the pools in advance.
Verify Room Allocation
Some guests mentioned being allocated rooms outside the main building, which had privacy and noise issues due to their proximity to the promenade. It's recommended to inquire about room location and privacy before confirming the reservation.
Consider Room Upgrade
Guests appreciated the stunning rooms with pool access and views. Consider inquiring about room upgrades for a more luxurious and comfortable experience.
Take Advantage of Breakfast
Many guests praised the breakfast selection and service. Make sure to enjoy the top-notch breakfast, which includes fizz and freshly squeezed orange juice served until 11 am.
Plan for Dining Options
While the hotel offers a stylish restaurant, some guests found the dining area to be a bit outdated. Consider exploring nearby restaurants for a varied dining experience.
Transportation Convenience
The hotel's proximity to a bus stop and a shopping center makes it convenient for guests to access Funchal city center and other attractions. Consider utilizing these transportation options for easy exploration.
Check for Special Offers
Some guests received a welcome drink and a discount on the first night's dinner, showcasing the hotel's efforts to provide exceptional hospitality. Inquire about any special offers or perks during your stay.
Location
Rua Simplício Dos Passos Gouveia, 31, 9000-001 Funchal, Madeira
What's nearby
- Barreiros Stadium0.7 mi
- Quinta Vigia1.2 mi
- Madeira Casino1.3 mi
- Funchal Centre1.4 mi
- Fortaleza do Pico1.5 mi
- Quinta das Cruzes Museum1.6 mi
- Blandy's Wine Lodge1.7 mi
- Palheiro Ferreiro1.7 mi
- Jardim de Sao Francisco1.7 mi
- Cathedral of Funchal1.8 mi
- Funchal Sacred Art Museum1.8 mi
- Monte Palace Tropical Garden1.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 3982
Essential information about Pestana Promenade
Low season | January |
|---|---|
High season | April |
Average price (weeknight) | $208 |
Average price (weekend night) | $183 |
When to book a room at Pestana Promenade
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Pestana Promenade
FAQs when booking at Pestana Promenade
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Value for money | 8.5 |
|---|---|
Distance to city center | 1.3 mi |
Nearest Airport | Funchal Madeira |
Distance to airport | 10.3 mi |