The New Castle Hotel

Rooms Stay in one of 15 guestrooms featuring flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and slippers. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and concierge services. Business}, Other Amenities Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Property Location A stay at The New Castle Hotel places you in the heart of Gangtok, within a 5-minute drive of Namgyal Institute of Tibetology and Himalayan Zoological Park. This hotel is 1 mi (1.5 km) from Banjhakri Falls and 1.2 mi (1.9 km) from MG Marg Market. Dining Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included. Optional Charges Airport shuttle fee: INR 4000 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 12:00 PM Checkin end at anytime The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash Mobile payment options include: Google Pay Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available No elevators Essential workers only - NO Property is cleaned with disinfectant Staff wears personal protective equipment Guests are provided with free hand sanitizer Social distancing measures are in place Contactless check-in is available Property confirms they are implementing enhanced cleaning measures Individually-wrapped food options are available Individually-wrapped food options are available for breakfast Individually-wrapped food options are available for lunch Individually-wrapped food options are available for dinner Individually-wrapped food options are available through room service Staff temperature checks are conducted regularly Temperature checks are available to guests Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Contactless check-out is available Guest accommodation is sealed after cleaning Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Food service has been amended for enhanced safety Property follows sanitization practices of COVID-19 Guidelines (CDC) Property follows sanitization practices of CovidClean (Safehotels - global expert) Property follows sanitization practices of COVID-19 Guidelines (WHO) Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Minimum age for proof of COVID-19 vaccination requirement: 18 COVID-19 vaccine must have been received a minimum number of days before check-in: 15 Property does not offer onsite COVID-19 testing