Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.1 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 8.0 "80% thoughtparking was inexpensive ." -
8.0 "Breakfast is good."
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6.6 "Service is ok."6.8 "Only 68% found the
restaurant service to be good ." 5.4 "Only 54% thought theservice was professional ." -
5.2 "Average cleanliness."5.7 "Only 57% said
rooms were clean enough ." 5.7 "57% thought thecleanliness of the hotel was average ." -
4.9 "Rooms are not good."2.6 "74%
complained about the bathroom ." 1.2 "88% thought they werepoorly maintained ." 1.0 "For 90%, therooms looked old ." 3.2 "68% foundproblems with the furniture ." 1.6 "84% hadproblems with the shower ." 2.3 "77% said thebathroom was dirty ." 2.9 "71% thought thetv was sub-standard ." 2.5 "75% wereunsatisfied with the kitchenette ." 1.0 "90% weredisappointed with the minibar ." -
3.8 "Vibe wasn't good."0.8 "92%
criticized the unstylish hotel ." -
1.5 "Disappointing internet connection."1.4 "86% said the
wifi quality was bad ."
Overall Rating
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8.7 "Location is great."
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8.0 "Breakfast is good."
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6.6 "Service is ok."5.1 "Only 51% thought the
service was professional ." -
5.0 "Average cleanliness."5.4 "Only 54% said
rooms were clean enough ." -
4.7 "Rooms are not good."2.4 "76%
complained about the bathroom ." 1.3 "87% thought they werepoorly maintained ." 0.9 "For 91%, therooms looked old ." -
3.5 "Vibe wasn't good."0.7 "93%
criticized the unstylish hotel ." -
1.3 "Disappointing internet connection."1.1 "89% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."9.7 "97%
liked the proximity to sightseeing ." 8.4 "84% thoughtparking was inexpensive ." -
8.1 "Breakfast is good."
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6.6 "Service is ok."6.9 "Only 69% found the
restaurant service to be good ." -
5.6 "Average cleanliness."6.0 "Only 60% said
rooms were clean enough ." -
5.6 "Rooms are ok."6.0 "Only 60% said
rooms were clean enough ." -
4.0 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." -
1.7 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Overall Rating
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9.2 "Terrific location."
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8.0 "Breakfast is good."
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6.9 "Service is ok."
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6.7 "Average value."
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6.7 "Average comfort."
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5.0 "Rooms are ok."
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1.9 "Disappointing internet connection."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
Location was excellent. Plenty of space for our family of 5. We were offered choice between two rooms on arrival. Heat went out but was quickly fixed. Good restaurant in hotel. Staff were mostly friendly and helpful. Parking is in a public, underground garage close to the hotel- 5 euro per day. The 12 Euro charge for credit card payment was not advertised. Would not take VAT form. Staff was very friendly until morning of our departure. An hour and a half prior to check out, we went to move our car from the public garage to the front of the hotel to load our luggage and children when one of the previously friendly employees stopped us and accused us of trying to leave without paying the bill. We explained what we were doing, she apologized but said we should have told her what we were doing. Kind of a bizarre and disappointing ending.
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4.3review from
Large room in a good location in Partenkirchen; attractive street and hotel. Very poor customer service - charged an extra $10 for using a Visa card after staying for 2 nights and eating 2 dinners in the hotel. Brought a salad after we were finished eating (ie very late) and refused to remove the charge from the bill. greedy management and not very friendly attitude toward guests.
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6.0review from
Convenient location, good food and drinks at the restaurant, clean and comfortable. Great views. The flights of stairs can be tough with luggage but once you're settled in its not a big deal.
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7.3review from
The hotel is right in the heart of the old town, in a lovely buiding that is centuries old. The breakfast chef was very attentive and cooked us delicious fried eggs. Our room was very big and really felt like home.
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8.0review from
The staff was fantastic! Great experience! Quaint and relaxing! Clean! It was not "tourist-y" at all, it was authentic and welcoming! Loved the dining experience! Loved our stay!!!
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7.3review from
Staff gave us a room options to choose from, and the were very friendly. Loved the view from the balcony of our room. Staff was not accurate on train schedules to Zugspitze and how best to get there.
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6.8review from
This hotel is in the city center, opposite the church. The location is nice .The room for 5-6 people was very clean and comfortable. I recommend this.
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5.6review from
The location and size of the room The beds were not comfortable
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6.8review from
The staff was all very helpful and courteous and most of them spoke English Our room was on the top floor of the hotel and with the way that it was built we did not have a stand-up shower in the bathroom
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6.8review from
Comfortable
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7.3review from
The hotel is right in the heart of the old town, in a lovely buiding that is centuries old. The breakfast chef was very attentive and cooked us delicious fried eggs. Our room was very big and really felt like home.
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7.3review from
Staff gave us a room options to choose from, and the were very friendly. Loved the view from the balcony of our room. Staff was not accurate on train schedules to Zugspitze and how best to get there.
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6.8review from
This hotel is in the city center, opposite the church. The location is nice .The room for 5-6 people was very clean and comfortable. I recommend this.
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6.8review from
The staff was all very helpful and courteous and most of them spoke English Our room was on the top floor of the hotel and with the way that it was built we did not have a stand-up shower in the bathroom
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6.8review from
Comfortable
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5.7review from
Location was excellent. Plenty of space for our family of 5. We were offered choice between two rooms on arrival. Heat went out but was quickly fixed. Good restaurant in hotel. Staff were mostly friendly and helpful. Parking is in a public, underground garage close to the hotel- 5 euro per day. The 12 Euro charge for credit card payment was not advertised. Would not take VAT form. Staff was very friendly until morning of our departure. An hour and a half prior to check out, we went to move our car from the public garage to the front of the hotel to load our luggage and children when one of the previously friendly employees stopped us and accused us of trying to leave without paying the bill. We explained what we were doing, she apologized but said we should have told her what we were doing. Kind of a bizarre and disappointing ending.
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4.3review from
Large room in a good location in Partenkirchen; attractive street and hotel. Very poor customer service - charged an extra $10 for using a Visa card after staying for 2 nights and eating 2 dinners in the hotel. Brought a salad after we were finished eating (ie very late) and refused to remove the charge from the bill. greedy management and not very friendly attitude toward guests.
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6.0review from
Convenient location, good food and drinks at the restaurant, clean and comfortable. Great views. The flights of stairs can be tough with luggage but once you're settled in its not a big deal.
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5.6review from
The location and size of the room The beds were not comfortable
