Overview

Hôtel La Réserve
Top City Hotel

2 Avenue Du 19 Novembre, 88400 Gerardmer, Lorraine, France
+33 3 29 63 21 60

$85+

Overall guest ratings

8.5/10 Excellent
Based on 1,272 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.4
  • 4.7

Good to know

  • Comfortable beds
  • Great reception
  • Stylish hotel
  • Good management

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Gift shop
    • Room service
    • Bicycle rental
    • Casino
    • Skiing (downhill)
    • No smoking
    • Express check out
    • Tennis
    • Safe
    • Free parking
    • Ski-in/Ski-out
    • Ski storage
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 1,272 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      7.5 "75% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.8 "Breakfast is good."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good amenities."
      8.0 "80% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      8.6 "86% said the facilities were very new."
    • 6.8 "Rooms are ok."
      6.2 "Only 62% said the rooms were modern."
      5.4 "For only 54%, the tv was ok."
    • 4.7 "Disappointing food."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 0.7 "Bar is disappointing."
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    Overall Rating

    8.5 Excellent
    Based on 941 reviews
    • 9.4 "World class service."
      9.5 "95% said the reception staff was great."
      10.0 "100% found the staff to be very friendly."
      9.9 "Management was excellent, said 99%."
      7.6 "76% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 8.7 "Breakfast is good."
    • 8.6 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      7.0 "70% thought, the hotel was modern."
      8.2 "82% enjoyed the friendly atmosphere."
    • 8.3 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.4 "Only 64% said the rooms were modern."
      5.0 "For only 50%, the tv was ok."
    • 4.7 "Disappointing food."
    • 2.7 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 0.8 "Bar is disappointing."
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    Overall Rating

    8.3 Excellent
    Based on 267 reviews
    • 8.7 "Breakfast is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      7.5 "75% thought the service was very professional."
    • 8.3 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good amenities."
      7.9 "79% thought the building was wonderful."
      9.6 "96% thought the architecture was beautiful."
    • 7.3 "Nice rooms."
      8.5 "85% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
      9.5 "95% thought the view was good."
    • 4.7 "Disappointing food."
    • 4.4 "Value below average."
    • 3.2 "Disappointing internet connection."
      3.1 "69% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 63 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.4 "Location is great."
    • 7.1 "Nice rooms."
      8.4 "84% said the beds were comfortable."
    • 6.9 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.3 "For only 53%, the noise level was all right."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Stylish hotel"
    "Good management"
    data provided by TrustYou

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