Overview

Hôtel La Réserve
Top City Hotel

2 Avenue Du 19 Novembre, 88400 Gerardmer, Lorraine, France
+33 3 29 63 21 60

$86+

Overall guest ratings

8.6/10 Excellent
Based on 1,305 reviews

Review highlights

  • 9.3
  • 8.7
  • 8.7
  • 3.0

Good to know

  • Comfortable beds
  • Great reception
  • Friendly service
  • Good management

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Gift shop
    • Room service
    • Bicycle rental
    • Casino
    • Skiing
    • No smoking
    • Express check out
    • Tennis
    • Safe
    • Free parking
    • Ski-in/Ski-out
    • Storage available
    • Free Wi-Fi
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,297 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      7.9 "Housekeeping was great, according to 79%."
    • 8.7 "Breakfast is good."
    • 8.7 "Vibe was good."
      7.8 "78% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.1 "91% enjoyed the friendly atmosphere."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good amenities."
      7.9 "79% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      10.0 "100% said the facilities were very new."
    • 3.0 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 1.2 "Bar is disappointing."
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    Overall Rating

    8.6 Excellent
    Based on 933 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.8 "Management was excellent, said 98%."
      7.7 "77% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 8.8 "Vibe was good."
      9.9 "99% said it was a stylish hotel."
      7.8 "78% thought, the hotel was modern."
      9.2 "92% enjoyed the friendly atmosphere."
    • 8.7 "Breakfast is good."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.8 "Good amenities."
      8.1 "81% thought the building was wonderful."
      9.9 "99% thought the architecture was beautiful."
    • 6.9 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      5.1 "For only 51%, the tv was ok."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 2.9 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
    • 1.3 "Bar is disappointing."
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    Overall Rating

    8.5 Excellent
    Based on 285 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.9 "Management was excellent, said 99%."
      8.2 "82% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 8.6 "Location is great."
    • 8.4 "Vibe was good."
      7.4 "74% thought, the hotel was modern."
      9.6 "96% said it was a stylish hotel."
      9.0 "90% enjoyed the friendly atmosphere."
    • 7.6 "Good amenities."
      7.9 "79% thought the building was wonderful."
      9.6 "96% thought the architecture was beautiful."
    • 3.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."

    Overall Rating

    8.8 Excellent
    Based on 77 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.5 "Location is great."
    • 7.3 "Nice rooms."
      8.5 "85% said the beds were comfortable."
    • 6.9 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Friendly service"
    "Good management"
    data provided by TrustYou
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