Stowe Hotels

My daughter and I booked a junior suite for two nights. We had taken over Friday, August 29, 2014 at midnight. What a surprise! Our first night was a nightmare. The covers of the two beds were covered with dog hair, pillow cases, the carpet, it was everywhere. The tablecloth that covered the table was so much it looked like the dog was rubbed. We immediately informed the owner who told us that the room had been cleaned, at this hour, it was impossible to do anything and she had no other rooms available. We tried also within 5km and no room was available. Jammed, given the late hour, we then asked the owner to bring us other sheets and covers, and remove the tablecloth; This was done after a long wait. She gave us sheets without proposing to change itself the bed sheets We had to do it ourselves and share the same bed Recognizing this, the owner offered to refund the first night. On Saturday, two people came to clean the room superficially, we have insisted request that all covers, pillowcases and sheets of two lilies are replaced. Sunday, going checking out, the owner had changed his mind, saying that we would have been refunded if we left the hotel that night. What a mess! Still, it's a nice environment, nice site, good location. This mishap did not lead me to recommend this place, it's a shame.