Cons:As I value constructive feedback, the below outlines major concerns I experienced during this journey: 1- The checkin process was so unorganized! 2- Pilot not providing enough information (about delays, expected time of arrival...) 3- Surprisingly.. arriving to Beirut with no luggage. Would have appreciated an early notice about this and not getting to Lebanon and receive this news - especially that the cause was "You were too many on the plane and your luggage couldn't be all sent together" - I believe that when trust is put in an airline over a journey like this, the least I can expect is arriving to my destination safe, secure, having my luggage with me. More precisely, on such an expensive flight, booked because it was direct, and the risk of having such an issue was theoretically 0%. 4- Receiving the luggage after more than 50 hours of our arrival!