Home2 Suites by Hilton Memphis East Germantown

Guests have consistently praised the cleanliness of the hotel, describing it as clean, very clean, and pristine. However, a few guests mentioned specific cleanliness issues, such as a strong pet smell in a room and a dirty refrigerator.

The hotel offers unique amenities such as a dishwasher in the room, a full-sized fridge, and a grab-and-go breakfast with a lot of variety. Guests also appreciated the spacious rooms and the hotel's adherence to Covid-19 hygienic standards.

While some guests found the beds very comfortable, a few mentioned concerns about the bed size, with one guest noting that the queen-sized bed was smaller than expected.

Guests have generally praised the staff for being friendly, helpful, and pleasant. However, a few guests mentioned instances of inattentive staff and inexperienced clerks causing issues.

The hotel is pet-friendly, with guests appreciating the great pet policy. However, some guests expressed dissatisfaction with the high pet fee, which was mentioned to be more expensive than the room itself.

Some guests mentioned that the hotel is close to train tracks, and train horns could be heard around 4 am, so consider requesting a room away from the tracks for a quieter stay.

A few guests noted that the free toiletries provided were not up to their expectations, so you may want to bring your own toiletries for a more comfortable experience.

Some guests were surprised to find that the kitchenette only included a microwave and dishwasher, so if you plan on cooking, it's best to check the room amenities beforehand.

Several guests were taken aback by the high pet fee, so if traveling with pets, it's advisable to inquire about the pet fee in advance to avoid any surprises.

While some guests found the grab-and-go breakfast feasible, others were disappointed by the limited options, so it's worth considering your breakfast preferences and making alternative arrangements if needed.

If you need early check-in, it's recommended to request it in advance, as some guests mentioned that they were able to check in early upon request.

A few guests felt that the queen-sized beds were smaller than expected, so it might be helpful to verify the bed size when booking to ensure it meets your requirements.

Some guests encountered cleanliness issues, such as dirty dishes left in the dishwasher, so it's advisable to inquire about the cleaning standards and request a thorough check before settling in.

A few guests mentioned encountering strong pet smells in their rooms, so if you're sensitive to odors, it's advisable to confirm a pet-free room or address any concerns with the staff.

If planning a visit in August, it's important to consider the high season and potential increase in occupancy, which might impact the availability of certain amenities and services.