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Value for money
Distance to city center
Distance to airport
|"Everything was nice and very clean"||(in 7 reviews)|
|"Wonderful staff and clean room."||(in 42 reviews)|
|"Friendly staff and comfortable room"||(in 25 reviews)|
|"the front desk staff was rude"||(in 4 reviews)|
|"did not use amenities or eat at hotel"||(in 7 reviews)|
Time of year
Show reviews that mention
|breakfast and the staff||in 108 reviews|
|room was nice||in 85 reviews|
|continental breakfast||in 60 reviews|
|comfortable bed||in 38 reviews|
|hotel was clean||in 29 reviews|
|great location||in 28 reviews|
|desk attendant||in 11 reviews|
|nice area||in 11 reviews|
|clean and comfortable||in 7 reviews|
|memphis||in 7 reviews|
|half mile||in 6 reviews|
|excellent service||in 3 reviews|
|dog hair||in 1 review|
No sub ports in the rooms made it difficult to charge overnight . Coffee has grounds in it.
Large well organized rooms. Comfortable beds. Excellent morning breakfast.
Front desk attendant will not acknowledge you, you have to address him to get help. Front desk attendant leaves frequently and it appears you are trying to check into an abandoned hotel. Front desk attendant tells lies to guests and doesn't follow through with what he says he will do. Front desk attendant makes rude comments about your financial importance based off the type of credit card you use.
Lots of Potential but Poor Execution
The overall design and layout is very impressive. The rooms are also very nicely designed. The workout room is nicely appointed. Parking was convenient.
Breakfast bar was poorly maintained. Food or silverware were not available during normal hours. The beds are not comfortable. We had to request two queen size beds instead of one king after one night because the king bed was not stable. One move by my wife or me would wake the other up.
The stay was overall pretty good, the comfort of the bed wasn't the best. The pillows and the mattress were both uncomfortable.
The pillows and mattress were uncomfortable
The staff from the concierge to the cleaning and maintenance folks were friendly and courteous. The rooms are very spacious and immaculate. The complimentary breakfast is superior to many hotels we have stayed in. Hyatt Place is our priority hotel when traveling. Excellent for family or singles or couples.
Hyatt Place is a new kind of hotel that puts style, innovation, and the Hyatt Touch within everyone's reach. Our guests enjoy a specious guestroom with a 42in flat panel high-definition television, signature Hyatt Grand Bed, and the plush Cozy Corner.
based on 641 reviews
Value for money
Policies vary by room type and provider.
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Reviews about Hyatt Place Memphis Germantown
Most Popular Landmarks
- Mike Rose Soccer Complex 1.9 mi
- Oaklawn Garden 3.4 mi
- Memphis Botanic Gardens 10.1 mi