Pros (+) Bed and pillows were amazingly comfortable and room was very spacious
Cons (-) Fan in bathroom didn’t really work and bathroom door was heavy and awkward
3 stars
Hyatt Place Memphis Germantown
Photos of Hyatt Place Memphis Germantown
Overview
Memphis hotel in Southwind with free breakfast and area shuttle service This smoke-free hotel features a 24-hour fitness center, a 24-hour business center, and a coffee shop/cafe. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a seasonal outdoor pool, a business center, and dry cleaning are onsite. Hyatt Place Memphis/Germantown offers 127 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature down comforters. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Latest deals for Hyatt Place Memphis Germantown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hyatt Place Memphis Germantown
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
Pool and spa
- Outdoor pool
- Sauna
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Hyatt Place Memphis Germantown
8.7
Very good
1011 verified ratings
Wonderful
612
Very good
146
Good
86
Okay
52
Fair
35
Mediocre
27
Poor
53
Summary of reviews
Guests say
Guests appreciated the friendly and professional staff, with many highlighting exceptional service. However, several reviews pointed out issues with cleanliness, including bedbugs and mold, as well as negative experiences with service at check-in and check-out. Overall, while some guests had a wonderful experience, others faced significant challenges during their stay.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8.8 out of 10
734 reviews
8.3 out of 10
176 reviews
7.8 out of 10
3 reviews
8.9 out of 10
5 reviews
All reviews
Pros (+) Quiet location
Cons (-) No sub ports in the rooms made it difficult to charge overnight . Coffee has grounds in it.
Pros (+) Large well organized rooms. Comfortable beds. Excellent morning breakfast.
Cons (-) Front desk attendant will not acknowledge you, you have to address him to get help. Front desk attendant leaves frequently and it appears you are trying to check into an abandoned hotel. Front desk attendant tells lies to guests and doesn't follow through with what he says he will do. Front desk attendant makes rude comments about your financial importance based off the type of credit card you use...
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Pros (+) The overall design and layout is very impressive. The rooms are also very nicely designed. The workout room is nicely appointed. Parking was convenient.
Cons (-) Breakfast bar was poorly maintained. Food or silverware were not available during normal hours. The beds are not comfortable. We had to request two queen size beds instead of one king after one night because the king bed was not stable. One move by my wife or me would wake the other up.
Pros (+) The stay was overall pretty good, the comfort of the bed wasn't the best. The pillows and the mattress were both uncomfortable.
Cons (-) The pillows and mattress were uncomfortable
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the breakfast options at Hyatt Place Memphis Germantown?
The breakfast at Hyatt Place Memphis Germantown offers a variety of options including bacon, sausage, eggs, fruits, yogurt, breads, jelly, cream cheese, orange and apple juice, water, tea, and coffee. Guests can also find a nearby Circle K for additional convenience.
Are there any accessibility features available at Hyatt Place Memphis Germantown?
Yes, Hyatt Place Memphis Germantown offers increased accessibility, an elevator, shower chair, and rooms with lowered sinks, non-feather pillows, and grab rails in the bathroom for the convenience of all guests.
What can guests expect from the cleanliness of the rooms at Hyatt Place Memphis Germantown?
Guests can expect clean, modern, and spacious rooms at Hyatt Place Memphis Germantown. The hotel ensures that the rooms and bathrooms are very clean, with large bottles of shampoo, conditioner, and body wash provided in the showers.
Is parking available at Hyatt Place Memphis Germantown?
Yes, Hyatt Place Memphis Germantown offers free parking, ensuring convenience for guests with vehicles.
When is the best time to visit Hyatt Place Memphis Germantown?
The high season at Hyatt Place Memphis Germantown is in July, while the low season is in December. Visitors can plan their stay accordingly based on their preferences and the activities they wish to engage in.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in December, which is mentioned as the low season.
Nearby Attractions
The hotel is conveniently located near attractions such as the Mike Rose Soccer Complex and Oaklawn Garden, making it a great choice for sports events or leisurely walks in the gardens.
Accessibility Features
The hotel offers various accessibility features, including lowered sinks, shower chairs, and rooms located on the ground floor, catering to guests with specific needs.
Pet-Friendly Accommodation
If traveling with pets, the hotel allows pets on request, although charges may apply. This is a great option for those traveling with furry companions.
Breakfast Inclusions
Guests appreciated the complimentary breakfast, with many mentioning the variety of options available, including bacon, sausage, eggs, fruits, yogurt, and more.
Laundry Facilities
The hotel provides laundry facilities and a laundry service, with guests noting the convenience of being able to exchange coins for laundry at the front desk.
Consider High Season Visits
July is highlighted as the high season, so if you prefer a livelier atmosphere and warmer weather, this may be the ideal time to visit.
Consider Room Selection
Some guests reported issues with specific rooms, such as a strong smell or maintenance problems. It may be beneficial to request a room away from any potential disturbances.
Consider Nearby Amenities
Guests mentioned the convenience of a nearby Circle K, which is just a 3-minute walk from the hotel, providing easy access to essentials.
Location
9161 Winchester Road, Germantown, TN 38138
What's nearby
- Mike Rose Soccer Complex1.9 mi
- Oaklawn Garden3.4 mi
- Memphis Botanic Gardens10.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Place Memphis Germantown
Low season | December |
|---|---|
High season | February |
Average price (weeknight) | $117 |
Average price (weekend night) | $150 |
When to book a room at Hyatt Place Memphis Germantown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in GermantownGood to know
Value for money | 8.6 |
|---|---|
Distance to city center | 4.0 mi |
Nearest Airport | Memphis |
Distance to airport | 12.7 mi |
Everything you need to know for your stay in Germantown
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