Giessen Hotels

The staff was very nice. And we had a quiet room, as we asked. The room is a little bit crowded. Need some repairs.

Clean, good location, very nice breakfast included in price. Very very small.

Only good is it is near the train station, Good breakfast. To much noisy, the room was absolutely crazy, the bathroom door did not open due to the wash basin. The bath entry was too narrow and say to slip. One had to sneak into the bathroom. The room to was noisy as soon as you open the windows. During breakfast noboady was there to attend or to give coffee.

Good location, close to the train station and a few bars. Free wireless internet. Insufficient parking. Shampoo and soap were not provided.

It was close to the town Not enoough parking space had to park out in the street and pay

Very good breakfast, wide range of foods even fresh juice is available The beds are very uncomfortable, rooms are in need of a general overhaul

Not Much The Staff was very cold, the bar smell of cigarette smoked, the bath was dirty with hair from previous guest, the room decoration is dated. Not what i expected from a mercure hotel what so ever.

there was a problem with the e-keys. they didn't work.

It is comfortable, quiet, clean and convinient. The breakfast was reasonably good. The front desk service was fast.

Very friendly helpful staff, clean spacious room, good breakfast. Unfortunately my room was located next to a very noisy elevator. Quite pricey.

Staff helpful and friendly. Good location Internet access not provided through hotel

Good hotel. Nothing special, but comfortable. Good breakfast.

rich breakfast, quiet surrounding

was fairly basic for the price.

Pleasant friendly staff, nice and quiet at night. Rooms were a little tired, towels very thin, basic room only.

they have their own brewery which is quite good right now it is a construction zone, some of the floors do not have internet although advertised

The room had a lot of windows, which made it bright and cheerful. Seemed very spacious for a European hotel room.

The very helpful and friendly staff. Smoke smell from other room(s) was evident in my own room next morning.

Room size was good

nice hotel and clean

It is calm hotel even though it is located beside a high school. The breakfast time is excellent starting at 7:00 and even during weekend it was possible to have it at that time and not later. I liked this flexibility from the hotel staff. The key system has to be mentioned in the confirmation of reservation letter. It was annoying to call at 11:00 pm to know how that box, placed in front of the door, works! furthermore that box delivered a message with a phone number to call, in case of having a problem, it is wrong number not connected to Residenz hotel !!

The receptionist was always very nice and helpful.Good location- near bus station and supermarket and 15 minutes walk from city centre.Quiet area.Very rich breakfast. Internet is not included in the price so you have to pay extra for this service through a national provider.It took some time until even this service worked well.If you need internet for professional reasons,can be stressful this problem but I must say that the hotel staff tried to do their best to help me with that.

There was in room strong smoke smelt.

speak better english,please

Pleasant small hotel in quiet area with terrace adjacent to Lahn river.

beautiful setting and fun to be in a castle staff was ok but the girl was a snot

Nice beautifully-decorated rooms, good breakfast, very clean bathrooms. Our dinner at the restaurant was very good. The strong smell of cigarette smoke in the rooms. We couldn't get rid of it just by opening the windows because it was so strong and in the carpet and bedding. Interesting...Even the non-smoking rooms come with ashtrays and matches.

The room was good size . The staff were not helpful, had a smoke and watched as we struggle with our bags in the pouring rain from car all the way up to hotel and up steep stairs . Absolutely Rude .