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We like how nice the staff was and helpful I did not like that we book on Expedia was so expensive 126 dollars and to book strait from the hotel was only 91 dollars and that was with taxes
It was quaint, comfortable, friendly, adorable, and a great space for the price! The only one down side was that my nonsmoking room smelled like cigarette smoke, but that was likely because my window was over the front entrance, where people smoked outside.
The lay out of the room. The staff did appear to be working hard although there was not enough to meet guest requests. Synthetic pillows were in the room. The furniture and carpets were dirty and worn. Bring slippers! The breakfast was not enjoyable/nutritious and cleaned up early. The phone was not answered the several times we called ahead of our arrival. The pullout couch is not comfortable. Unable to get onto the Internet.
The only disappointment was that they offered sausage biscuits and gravy (my all time least favorite breakfast food) instead o just scrambled eggs and bacon.
The Staff was congenial and accommodating. We particularly appreciated that our two therapy dogs were welcome, not just accepted. Big difference. There was an abundance of local restaurants to choose from, and as we had gotten in late, that was a blessing.
Breakfast was good, especially for kids The carpeting in the room needs replacement. Multiple cigarette burns (in a non-smoking room) as well as overall tired and gross looks of the carpet especially compared to the hall carpet.
We got there at 5:30pm and the room wasn't ready. The lobby furniture was dingy with large visible stains. They placed me in a different room and the floor wasn't vacuumed, trash on floor, bathroom was dirty. I was put in a different room and the floor wasn't vacuumed and there were boogers on the wall. they were short staffed but it's still completely unacceptable for the price you pay. I cancelled and got my $ back
The room was very clean; the bed was very comfortable. Hotel was quiet, and my 3-year-old son and I had a good stay overall. The only complaint that I could have was the breakfast. The food wasn't that great; the waffle iron didn't cook the waffle properly (outsides were cooked, inside was uncooked and fell apart). There was only one poor girl working. She was doing her best, but there were just too many people for only one staff member, so there weren't any plates/silverware/cups for a little while. My son and I were fed, however, and I wouldn't let the average breakfast deter us from staying here again.
Hot tub Room had blood on Walls pubic hair on pillows chair was so filthy AFTER we had them reclean room that the white towel was black as coal when we rewiped it. We then went to ask for another room and the guy LAYING behind the front counter that couldnt get up to help us said why don't u take ur money back and go stay somewhere else we said no we need another room. After that they procedded to follow us around the hotel like we were criminals. I will NEVER recommend or give a good review about this hotel.
Staff was friendly and accommodating. Room was what we expected for the hotel that we booked. Very convenient to the highway.
Cheap but nice, staffs are so helpful. The breakfast is pretty good for its price.
Holes in the walls, can't talk to night staff due to bullet proof glass.
Friendly helpful staff. Nice breakfast.
Nothing. Smell was terrible. Dirty. Dingy. Ended up leaving and staying at another hotel.
Room was beautiful. Love the fridge , microwave, Keurig. Comfy bed. Location perfect for our needs. Was originally charged too much. They said they were not connected with the site I used? They took care of it though. Pool and hot tub very small. Breakfast stopped too early.
Very clean- wonderful, helpful and friendly staff- nice toiletries Nothing not to like
this hotel was beautifully designed with a gorgeous look and feel! luxury room with spa like bath and small comforts like huge tv and bed, fridge and microwave. no irons, ironing board or bliw dryer in roons, but front desk delivered all promptly and courteously!
The hotel was extremely clean. The staff was super friendly. The restaurant had a good selection and the food was prepared well. The speaker in the room continued to play music , although it was turned to the off position. Weird to hear "Hotel California" playing at 3:00 am.
Lots of room, king room was outstanding Breakfast was good but not the best presentation. Food didn't seem Best of quality
This hotel is fantastic! The staff was enthusiastic and made me feel very welcomed. The facilities are very well maintained, and the feel of the hotel is very cool. The 24/7 hot tub, 50in. Flat screens with direct tv, and spacious rooms really make you feel like you're at a upscale resort without the extra cost!
Excellent breakfast, very helpful staff Booked early for best price; ended up paying $30. more per night then guests who "dropped in" for a night
Close to where I wanted to go, clean, spacious and friendly.
It was very clean, quiet in our room, and staff were friendly. They didn't have any rollaway beds.
Room, WAS great, coffe is great good product. Hotel staff was pleasent. Breakfest.bar was very verbose. Hotel was great.
Love the cleanliness, the kitchenette, and the updated design. We've stayed 2 diff times with no problems. The lady working the front desk at night was not customer friendly...wish I would have gotten her name but I don't have any complaints other than that. Everyone else is very friendly & helpful. This is my favorite hotel.
The hotel is beautiful and modern! The rooms are amazing!
Located adjoined to the mall with tons of dining options. The pool/spa were awesome. Staff at this hotel were so very helpful in every possible way.
The staff was so nice to us! The hotel was centrally located for everything we planned. Within walking distance of shopping, dining & Mahoning Valley Scrappers' minor league baseball stadium. We would definitely stay there again!
Very friendly staff, rooms include kitchen, nice flat screen tv, rooms are modernized & up to date. We enjoyed the outside area with a fire pit, basketball, & grilling. Also has pool & hot tub indoors. Best hotel in Ohio! I think the pool was over chlorinated and/or needs ventilation.
I booked this hotel for my brother and he had nothing bu good things to say. The staff was friendly and professional, the breakfast was terrific and the room was really nice and clean. I couldn't pick him up until 4:30 and they changes his checkout to 1pm
People were friendly and made you feel welcome. Really enjoyed our stay.
This guest did not leave comments about this hotel.
The room was beautiful, clean and spacious. Would stay here again...and again. Nothing.
Bed comfort and breakfast.
The breakfast buffet was really good. Good variety. Clean rooms.
Large room comfortable bed nice reception when we got there and left. What's there to complain about? NOTHING Nothing
This guest did not leave comments about this hotel.
Everything was perfect. There was nothing to dislike.
that my room wasn't what I needed!! I ask for a double bed and they gave me a room with one bed
Price, newer well maintained, breakfast and common areas. Pool is good. Location is central and easy to find. Nothing.
Location. Comfortable accommodations. Value for the price. Friendly, helpful staff. Good breakfast. nothing
Had a great stay here on a long road trip. The staff was great, the room was clean and spacious, and the breakfast was yummy. We will definitely be back. I was refreshed and relaxed as we set out the next morning.
Very well kept. Comfortable bed clean room and good breakfast. No
Very bad staff at reception Very bad servlce at resataurant Very bad breakfast servlce Wasnt able to get a coffee at 09:26 was questions ..was I a guest ln the hotel etc.. Wasnt pleased at all Will not recommend
Nice quiet clean room. Pleasant staff. Nice warm greeting. Friendly in the halls. Good breakfast Pool water a little chilly. Hot tub, great
Great location. Friendly staff. Modern rooms. No shampoo or conditioner. Scratchy, small towels. Room was non-smoking and smelled like smoke.
Great price. Fun funky designed rooms. Great location. Beds weren't very comfortable.
Room was clean, no ammenities but everything worked as it should. For the price I would have expected a small shampoo and conditioner.
Front desk was easy to find and check in was super simple. Plenty of parking. Room and bathroom were clean. Beds were moderately comfortable, nothing fancy. Clean sheets. Check out was also very easy, simple and fast. The ladies at the front desk were very polite and helpful.
Great price and nice staff. The option was to stay with family and be a inconvenience or stay in a cheap motel and spend money and get privacy and free breakfast. I don't regret my decision. Stayed for 4 nights and had a good stay Cigarette smell even in non smoking room. Burn mark in the "clean sheet". Small towels in the shower
convenient location, good price
Very noisy, right on the highway. Said the beds are queen size but felt like doubles. Curtains could not block out all of the street light. When all you want is a place to sleep, they failed.
Pretty standard "freeway ramp" motel. However, walk around the back and tucked under some lovely trees is a good size pool. Very serene landscaping and not at all what I expected. Quit and comfortable. Outdoor lighting inadequate, staff seemed quite stretched and "no nonsense" - not much hospitality
The price. Room was fine. The carpet was wet everywhere.
The room was clean, comfortable, functional and newly renovated. The breakfast room was clean, quiet and well-stocked, and the TV was set to the Weather Channel instead of FOX News. The hotel is located at the end of the street between a truck stop and a trucking maintenance yard. Signs in the lobby saying 'continental breakfast' (meaning coffee/juice and danish) instead of what you really get: a full complimentary breakfast.
The price was right for an overnight stay. The bed was very comfortable. The hotel needs some upgrades but the worse was the smell of our non-smoking room. In fact, the entire hotel smelled of smoke.
We loved that we had a room at the front of the hotel away from other guests. The room was clean and spacious for 2. We didn't like that there was no mention of the hotel being a truck stop hotel. We had to circle around three times to find it. Also the a/c unit was dated and kept the room uncomfortably cold.
This guest did not leave comments about this hotel.
Very nice room. People were great!
That it had a smoking room Yes,I did not like or appreciate the fact that it was across the road from a topless, adult video establishment. I was uncomfortable knowing it was there when my young daughter and myself had to stay there for 2 nights. Had I have known, i wouldn't have
Cheap, decent bed. Ac worked well, lady I talked to was nice The stains on the wall, the broken shower rod, the Internet was so slow I couldn't even connect which was the most upsetting part because I needed it for work. Which I almost feel is false advertisement, if I can't even hold the connection then you don't have Internet. Faucet was also broken