Overview

Hotel Serra Azul

Rua Garibaldi, 152, Gramado 95670-000, Brazil
+55 543 295 7200

$82+

Overall guest ratings

8.7/10 Excellent
Based on 542 reviews

Review highlights

  • 10.0
  • 9.6
  • 3.3
  • 2.2

Good to know

  • Professional service
  • Friendly service

Nearby

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    Amenities

    • Internet
    • Game room
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Fitness center
    • Pool table
    • Free Wi-Fi
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 549 reviews
    • 10.0 "Excellent breakfast."
    • 9.6 "Terrific location."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 5.6 "Vibe was decent."
    • 3.3 "Not very clean."
      1.4 "86% said rooms were dirty."
    • 2.2 "Quite uncomfortable."
      0.0 "100% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.0 "100% criticized the small bathroom."
    • 1.8 "Awful rooms."
      0.0 "100% said rooms were small."
      0.6 "94% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.4 "86% said rooms were dirty."
      0.0 "100% criticized the small bathroom."
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    Overall Rating

    8.6 Excellent
    Based on 439 reviews
    • 10.0 "Excellent breakfast."
    • 9.7 "Terrific location."
    • 9.2 "World class service."
      8.8 "88% thought the service was very professional."
    • 5.0 "Vibe was decent."
    • 2.5 "Quite uncomfortable."
      0.0 "100% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 1.7 "Awful rooms."
      0.7 "93% complained about the bathroom."
      0.0 "100% said rooms were small."
      0.0 "100% criticized the small bathroom."

    Overall Rating

    8.8 Excellent
    Based on 109 reviews
    • 10.0 "Excellent breakfast."
    • 9.5 "World class service."
    • 9.5 "Terrific location."
    • 2.2 "Quite uncomfortable."
    • 1.9 "Awful rooms."
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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