Overview

Wish Serrano Resort & Convention Gramado
Top Family Hotel

Av Das Hortencias, 1480, Gramado 95670-000, Brazil
+55 543 295 8000

$127+

Overall guest ratings

8.6/10 Excellent
Based on 1,111 reviews

Review highlights

  • 9.5
  • 9.5
  • 5.2
  • 4.3

Good to know

  • Accessible parking
  • Friendly service
  • Nice building

Nearby

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    About

    Wish Serrano Resort & Convention Gramado puts you just a 5-minute drive from Mini Mundo and Black Lake Park. Guests can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, Ayurvedic treatments, or thalassotherapy. There's an indoor pool and an outdoor pool, and rooms at this upscale hotel offer 24-hour room service and plasma TVs.

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    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programs
    • Laundry facilities
    • Laundry service
    • Child pool
    • Outdoor pool
    • Coffee shop
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 1,064 reviews
    • 9.5 "Excellent amenities."
      10.0 "100% thought the building was wonderful."
      8.0 "80% found the grounds to be nice."
    • 9.5 "Terrific location."
      7.5 "Great parking, according to 75%."
    • 8.6 "Breakfast is good."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Tasty food."
    • 5.2 "Average cleanliness."
      5.5 "Cleanliness of the bathroom was average, said 55%."
    • 4.3 "Pool is below average."
    • 3.9 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      4.1 "59% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall Rating

    8.7 Excellent
    Based on 617 reviews
    • 9.4 "Terrific location."
      7.2 "Great parking, according to 72%."
    • 8.6 "Breakfast is good."
    • 7.3 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.2 "Tasty food."
    • 4.6 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 4.3 "Pool is below average."
    • 3.9 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.5 "65% said rooms were dirty."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
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    Overall Rating

    8.6 Excellent
    Based on 446 reviews
    • 9.6 "Terrific location."
    • 9.4 "Excellent amenities."
    • 8.9 "Breakfast is good."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "Tasty food."
    • 5.8 "Average cleanliness."
    • 4.7 "Not very comfortable."
    • 4.0 "Rooms are not good."
      4.1 "59% said rooms were dirty."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Friendly service"
    "Nice building"
    data provided by TrustYou

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