Services and conveniences
Basics
Pool and spa
Accessibility and suitability
Things to do
General
Bathroom
Dining
Family friendly
Parking and transportation
Media and entertainment
Outdoor
Laundry
Bedroom
Health and safety
Fitness
Workspace
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a wide range of amenities, including a fabulous spa, indoor and outdoor pools, a rooftop pool, a fitness center, and a Turkish bath.
What can guests expect from the hotel's food and drink options?
Guests can expect excellent food and drink options, including a complimentary breakfast, a restaurant, a bar/lounge, and the option to have food delivered to their accommodation.
When is the best time to visit the hotel?
The high season is in July, and the low season is in August, making these months ideal for a visit to the hotel.
What are the common concerns about the hotel's facilities?
Some guests have mentioned concerns about the outdated gym equipment and the need for maintenance in certain rooms, such as air conditioning and bathroom fixtures.
Is parking available at the hotel?
Yes, the hotel offers parking options, including valet parking and private parking, although some guests have expressed dissatisfaction with the separate parking charges.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
August is considered the low season, which may offer a quieter and more relaxed experience with potentially lower rates.
Explore Nearby Attractions
The hotel's proximity to attractions like Blooming Clock Church, Mini Mundo, and Black Lake Park makes it convenient for guests to explore the area on foot.
Check for Room Maintenance
Some guests noted that certain rooms were in need of upkeep, particularly regarding the condition of the furniture and lighting. It may be beneficial to inquire about the room's condition before booking.
Inquire About Kids' Program
The hotel offers a comprehensive kids' program with supervision all day, which can be a great option for families traveling with children.
Consider Parking Options
While the hotel offers parking, some guests found the additional charges for parking to be a downside. Guests may want to explore alternative parking options in the area.
Take Advantage of Spa and Wellness Facilities
Guests appreciated the spa and wellness facilities, including the indoor pool and jacuzzi. It's recommended to schedule some relaxation time at these amenities during the stay.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, such as the air conditioning and maintenance activities. It may be helpful to inquire about potential noise issues and room locations when making a reservation.
Request Information About Breakfast Queues
Guests reported having to queue for breakfast, so it may be beneficial to inquire about the best times to avoid potential wait times.
Consider Language Needs
English-speaking guests appreciated finding staff who could communicate in English. It may be helpful to inquire about language support when making reservations or seeking assistance during the stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | May |
Average price (weeknight) | $61 |
Average price (weekend night) | $67 |
Wish Serrano is located at Av Das Hortensias, 1480, 0.6 miles from the center of Gramado. Blooming Clock Church is the closest landmark to Wish Serrano.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Wish Serrano.
Yes, Wish Serrano offers free Wi-Fi.
Wish Serrano is 2.3 miles from Canela. Wish Serrano is 23 miles from Caxias do Sul Campo dos Bugres.
Yes, Wish Serrano has a pool onsite.
KAYAK scours the web for all room deals available at Wish Serrano in Gramado and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Wish Serrano and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Wish Serrano.
Value for money | 8.3 |
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Distance to city center | 0.6 mi |
Nearest Airport | Caxias do Sul Campo dos Bugres |
Distance to airport | 22.8 mi |