Ashland Hotels

easy access to downtown shopping and activities; staff was very knowledgeable about surrounding activities and more than willing to assist in helping to find directions etc. Room was extremely comfortable.

This was my first stay and I was very impressed with the general surroundiings, location and courtesy of the staff. They even made transfer reservations for me to return to the airport. The breakfast was terrific with a few changes in menu each morning, and the ability to dine on the terrace, view the Creek and even make use of the hot tub was an added benefit

I truly would have given the place my wholehearted excellent rating, however . . . I phoned down the night before I left for a 2:30am wakeup call in order to make the first of three flights on time. I NEVER RECEIVED THE CALL! Having been a travel agent for many years, I can tell you that this is major crime for travelers! Upon checking at the front desk I was told that the young lady did write down the call info, however, she never entered it into the computer. That said, people make mistakes, and otherwise I cannot say enough about the level of courtesy and helpfulness in the staffing.

Cost, location, pool for summer, no frills

Not really a breakfast, over soft beds when we asked for 1 King, thin walls

Good value in a generally xpensive area. This property is right at the Junction of 2 main roads and surrounded by business's so look elsewhere if you want quiet solotude, however the rooms are OK and the pizza place is right next door!

Leaf blower guy outside everyone's back window @ 9 PM

Clean, updated, value for the cost, warm welcome, parking close to room, homey touch

Nice flowers at office, very clean and comfortable, good exercise room, decent free breakfast.

No complaints!

The old style charm of the hotel fresh local flowers and views of the city. Location can't be beat for Oregon Shakespeare festival breakfast in the morning. Harp and flute music in the lobby

Nothing everything was good

Clean room, respectful to time period of the hotel. Tiny room but quiet. Staff very friendly and helpful. Tallest building in Ashland at 9 stories. Seriously within strolling distance of anything downtown

Small room. AC didn't want to kick in, propped up window the full 6 inches that was allowed.

Centrally located, clean, good rate and delicious complimentary breakfast. Staff friendly and helpful.

No complaints, everything was great. This is our 3rd time here and we were booked 6 days and added an extra day because we just weren't ready to go home quite yet. We will be back.

Clean and comfortable with good shopping

Some dirty towels but not a big deal

I loved that the hotel had a pool. My kids played in there for hours. I also liked that they had free breakfast.

The carpet freshener in the hallway was pretty strong. Other than that I have no complaints.

Clean and modern, well stocked room. Good full breakfast

Don't book with a third party, book with Holiday in Express website. We couldn't make changes at the front desk, like apply a triple a discount.

The suite style rooms were nice in that it provides good separation of space, even in a relatively small square footage. The fast internet and modern amenities were welcome. The entire hotel was comfortable, clean, and pleasant. The advance check-in and texting for updates was nice. The room was ready by 1PM when I arrived, which was awesome. Staff were helpful and the hot tub was welcome. This is my second visit; I would return, especially at this price point.

Pool is tiny, and so is the parking lot. At capacity, there was insufficient parking. Prices for the food items and water bottles in the room were outrageous, but that is typical of many hotels ($2.50 for a bottle of water?) The TV quality was notable by it's poor quality. Also, its time to upgrade to Apple Watch or iPhone compatible door locks. Who wants to carry a key anymore?

The room was comfortable and totally functional, the price and value were excellent, and the staff were exceptional! They went above and beyond and made everything easy and no nonsense. I would absolutely stay there again, whether traveling alone or with family.

Would stay here again. Clean, comfortable, and an inclusive breakfast (though sparse, don't expect something grand for free).

in general, things were fine.

i got bug bites.

Everything

Clean, pleasant staff

Facility, staff & breakfast all fine, but the disappointment is all from walking out to car to find my daughter's bike, which we had secured only with 2 U-locks through the frames and wheels, gone off the rack on the back of the car in the hotel lot. Who'd thought that a bike that survived the harsh environments of Berkeley and SF would be stolen in little peaceful Medford?

Clean room up to date

Gave us a handicapped room with shower seat that had to be moved out of the tub to showers and the shower head would not stay up. We had to hold the shower head the intire time we showered.

Room was comfortable quiet and clean.

Breakfast needs some work.

Good rate, central location , mini fridge and microwave

Disgusting tired old carpets looked so filthy that I didn't want any of my clothes or personal items touching it! The blankets were OLD And tired with so much wear on them. Towels were clean but stained.

The accommodation was clean and well-outfitted. The hosts were very helpful. The facility is an older one, but is clean, has some basic upgrades, etc.

Elevator for heavy luggage, Cart available. Room just off elevator. Ice machine a few doors down, with washer and dryer. Nice breakfast room. I made a mistake on booking room, had to add one more nite, but staff handled it without a hiccup.

Extremely comfortable room, the bed was great, staff was helpful. Nothing bad to say. Plus, it's in a great location for those of us who have family on the south end of town. There's plenty of resturants, etc. nearby.

The price that the hotel's hotline offers.

The staff were very friendly. The location was great and the airport shuttle was there ahead of time which is very comforting at 5:00 in the morning. The room was also very clean.

They ran out of cookies before I got to the hotel.

Clean room and bathroom

breakfast eggs are really bad, they were swimming in water.

Floor and sheets were dirty. Light fixtures lack adequate wattage so the room looked like a prison.

We had adjoining rooms with 2 beds in each room. Staff left one of the 4 beds not made.

The people working there were great!

The facilities were not great!

The location was easy to get to things.

The Shilo inn all over the country is a respected chain and you can assume it will be decent. Very untrue with this run down and very outdated location. Although the staff was cordial, they obviously did not take pride in where they worked and didn't really care. The hotel was dark, dingy, had an elevator that was ancient and so slow to attempt going 2 floors that we took the stairs. Our room came with 2 mis matched "house keys" which ( along with the crow bar marks on the door jam ) did not make us feel safe. We immediately went out and bought Lysol to disinfect the room. We attempted to find another hotel and we were unable to find one for 2 days. Nevertheless we did not spend any time in the room for relation. This hotel needs a serious upgrade and a little attention to it! Won't ever stay in a Shilo inn again unless I physically see the place instead of going by their " VERY EMBELLISHED " photos. SERIOUSLY FRUSTRATED!!!

Needs to be remodeled but was okay for price.

Horrible shower head was like needles

Hotel restaurant was excellent. Good food, large portions, very friendly waitress. Also, got 50% discount coupon from hotel. With coupon, breakfast was $5.99 with coffee included.

Room was not ready at 4:45 pm. We were given the keys and asked to wait 15 min. Was dirty 1/2 he later w/toilet bowl very dirty (fecal matter on bowl). Talked to maid staff who said room had not yet been cleaned. Asked to wait another 20 min. while maid cleaned the room. Was front desk problem, not maid staff.

Hot breakfast and good choices.

Breakfast was good. Indoor pool

Beds were not that comfortable. Need to be upgraded

It was near the airport so when I arrived late at night, it was handy. They also send a car to pick you up. The rooms were very nice.

Very clean and comfortable room; room was a nice size plenty of room. The bed and bedding was comfortable and there were plenty of towels. A fully equipped kitchen in the suite, with popcorn in the microwave -nice!

The only negative - there wasn't a stand to place my suitcase on.

Staff was really nice, especially after flying most of the day. I was there early and there wasn't a room but they made sure a room would be available an hour before check-in. Also the location to the airport is great, just across the highway. No noise from the planes and a nice view of the mountains from the window.

My nephew and I stayed here last weekend and we had a BLAST! The young woman at the front desk 'Andraya' was happy and full of life and was eager to please. The room was spotless and smelled clean as a whistle, as was the pool and hot tub. The hotel provided a shuttle to and from downtown and the driver was very fun and knowledgeable of the area. I will definitely be staying here every time I'm in Medford Or.  

My family enjoyed the indoor pool very much. The rooms were very clean and updated. We were well treated by the staff and we had an overall good experience. The only criticism we have is the breakfast. It wasn't very good and definitely wasn't worth the money.

Liked the price and cleanliness.

I traveled with my small dog and was given a room to accommodate him. The room smelled of old stale tobacco. The blanket was an old spongy type that was faded to beige and offered no warmth. The bedspread had cigarette burns in it. The outside area around and behind it looked like a community dump site. I was worried about walking my dog there. The room appeared to be clean just OLD , smelly, and outdated. I have stayed there before and have have been pleased with my room. I don't know that I will stay there again. I guess you get what you pay for.

Could hear the people above us walking around

The beds were excellent! Great comfort with down and lots of pillows! We booked because we had pets so it was a major plus.

We had a room that was underground and looked out at the ground...very strange. Also the site advertised free pets but when we arrived they said we owed 10 dollars per pet and YOUR site was wrong. Should fix that.

EXCEEDED STAR RATING

DIFFICULT TO GET INTO PARKING LOT

This guest did not leave comments about this hotel.

Big beds , clean room , water pressure in shower great. Front desk awesome , friendly , went out of her way to help and every way possible she was great.

TV..... A little small , limited channels , no ESPN , sports , but thanks for the 2 movie channels . Breakfast - need microwave in there ... Maybe eggs, waffles bacon etc but still ok for a quick bite

Location of the Hotel

Cleanliness of the room. There were red ants inside the room in the bedside table area, wash basin sink area and bathrooms. Towels kept in the room had blonde hair stuck on it.

We stayed at this hotel while we were checking our daughter into her college dorm. The staff were very friendly and helpful, the grounds were clean and beautiful, the pool was thoroughly enjoyed, and the dog friendly atmosphere was much appreciated. We will certainly stay again when visiting our daughter.

I would like to see more protein options offered for breakfast. Either scrambled eggs, or sausage. My children loved the pancake machine!

The front desk was so helpful and attentive. We loved the staff member Sonya who helped us get settled in.

That continental breakfast didn't start until 7- We had to leave at 6 am! Oh well. If we hadn't been forced to, we would have loved to sleep in and eat breakfast at a normal hour!

Very comfortable and friendly staff.

The shower is big but the bathroom was a bit small.

Because of the low cost, I wasn't expecting much. However, the bedding was luxurious, clean and new. The rooms were spacious, the pool was pleasant, and the location was an easy 1.5 mile walk from town. I enjoyed being close enough to walk downtown, but far enough to work off a little of the delicious restaurant food we enjoyed on our stay. The staff was always friendly and accommodating. We will be back.

The breakfast included bagels and toast, yogurt, biscuits and sausage, scrambled eggs, cereal and such. The eggs were pretty rubbery but my husband said the sausage gravy was tasty. I brought my own oatmeal and took advantage of their strong coffee, hot water, and fresh fruit. Free breakfast is free breakfast and it was ultimately better than I expected.

Location

The rooms were dirty, pee on toilet seat, dirty mirror

Staff was friendly.

Nasty rooms-the one we were in had fleas and ants. It's in a bad part of town. People yelling and shouting outside all into the night. The TV is from 1985, and the door was missing a deadbolt. Just don't stay here.

Older property meticulously maintained. Very very clean. Friendly staff with excellent communications skills.

Clean,convenient to surgery center.

Close to interstate.

Smoking by lobby entry; sticky floor; non-functioning toilet; room stank like an old dog. Smoking within 5 feet of my room door and dirty parking lot.

Convenient location

Pay for internet