Guest reviews
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Overall Rating
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9.2 "Excellent breakfast."9.6 "96% were
happy with the price of the breakfast ." -
9.2 "Terrific location."10.0 "100%
liked the proximity to shopping ." 10.0 "Good access to the airport , said 100%." -
8.9 "Bar is amazing."10.0 "100% thought
beverage prices were a great value ." -
8.8 "Great service."9.1 "91% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 9.3 "93% thought theservice was very professional ." 8.8 "88% found therestaurant service to be one of the best ." 10.0 "100% werehappy with the shuttle service ." 7.0 "70% werehappy with the room service ." -
5.8 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
5.3 "Rooms are ok."5.2 "Only 52% said
rooms were clean enough ." 5.7 "57% said theview was so-so ." -
3.6 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."
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9.3 "Excellent breakfast."
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8.5 "Great service."9.1 "91% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." -
6.5 "Average comfort."5.3 "
Beds were acceptable for 53%." -
5.7 "Rooms are ok."5.3 "
Beds were acceptable for 53%." 5.0 "Only 50% saidrooms were clean enough ." -
5.6 "Average cleanliness."5.0 "Only 50% said
rooms were clean enough ."
Overall Rating
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9.1 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
9.0 "Excellent breakfast."9.7 "97% were
happy with the price of the breakfast ." -
8.8 "Bar is amazing."
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8.6 "Great service."8.7 "87% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." 9.1 "91% thought theservice was very professional ." -
6.3 "Average amenities."6.2 "62% thought the
building was acceptable ." -
5.7 "Average cleanliness."5.1 "Only 51% said
rooms were clean enough ." -
4.9 "Rooms are not good."4.5 "55% didn't like the
uncomfortable beds ." 0.4 "96% thought they werepoorly maintained ." 1.0 "90%complained about the bathroom ." 0.3 "For 97%, therooms looked old ." 0.8 "92% foundproblems with the furniture ." -
4.4 "Vibe wasn't good."0.9 "91%
criticized the unstylish hotel ." -
3.5 "Internet is poor."
Overall Rating
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9.2 "Terrific location."
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9.2 "Excellent breakfast."
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8.9 "Good value."
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8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
8.8 "Bar is amazing."
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6.6 "Average amenities."6.5 "65% thought the
building was acceptable ." -
5.7 "Rooms are ok."
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4.6 "Vibe wasn't good."
Overall Rating
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9.3 "Excellent breakfast."
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8.8 "Great service."
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6.0 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
5.4 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." -
4.5 "Vibe wasn't good."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.8review from
The room smelled like smoke.
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8.0review from
The staff were great! We had a group of teenagers camped in front of a broken vebding machine. After I informed the staff they promptly restocked the vending machine and fixed it. A few cons, as with anything. Overall, the hotel has a good location and I would recommend this hotel to future families passing through DFW. The sofa bed was extremely uncomfortable for my children. In addition our room was very warm. We set the thermostat as low as it would go and we still could not get the temperature below 71. Since we were only there one night we did not have it looked at. However given the attentiveness the previous day I have no doubt it would have been looked at promptly.
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9.6review from
Evening Reception, and The Breakfast! Room AC wasn't the best in the bedroom. The entry to my room air seemed to circulate well, but the room got hot at night.
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8.8review from
The room smelled like smoke.
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8.0review from
The staff were great! We had a group of teenagers camped in front of a broken vebding machine. After I informed the staff they promptly restocked the vending machine and fixed it. A few cons, as with anything. Overall, the hotel has a good location and I would recommend this hotel to future families passing through DFW. The sofa bed was extremely uncomfortable for my children. In addition our room was very warm. We set the thermostat as low as it would go and we still could not get the temperature below 71. Since we were only there one night we did not have it looked at. However given the attentiveness the previous day I have no doubt it would have been looked at promptly.
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9.6review from
Evening Reception, and The Breakfast! Room AC wasn't the best in the bedroom. The entry to my room air seemed to circulate well, but the room got hot at night.
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