Hi, there was confusion over status / availability of rooms. We booked 3 rooms and though a room was paid for at 3 o'clock , we were being told at around midnight that : ( ) members of our party had not arrived , that the hotel was fully booked and that there was no room.
close to A40
Easy access to London and easy to find from motorways etc.
Clean, comfortable room. Friendly staff. Good value breakfast. Convenient location.
Traffic noise (but to be expected when right next to a40!)
Great friendly staff - location for wembley arena
Room needed a much better clean - lots of moths, spiders & a couple of maggots in the bathroom!
Breakfast excellent, Hotel very clean, staff friendly
I booked rooms inclusive of breakfast, on checking the amount to pay I was told breakfast was extra, thankfully the girl on check in was very helpful and sorted out the problem
Stayed at Greenford- Reception staff very friendly and helped us upstairs with luggage.
Service in restaurant was a little slow. Seemed a little understaffed. No bad points about the hotel although it was a little hard to find and a road sign would help.
The efforts of the staff to ensure the best stay possible. Good breakfast with good choice of items. Clean and comfortable room.