Gstaad Hotels

Staff was really really nice, not the "sometime fake swiss nice" buy real nice. room was big and beds were very comfort, food was amazing during the entire stay. We visited in switzerland and across europe many times and this is one of the top hotels we've stayed in. We will definitly come back to gstaaderhof in the near future. recommended+ :-)

The attitude of your employees was most pleasing

The owner and manager was very kind and helpfull.

The convenient location to the town of Gstaad and to the train station.

I felt that we got 5 star service at a 3 star hotel. When we arrived we had complimentary tea and delicious cake. Delicious fruit basked available at all times. Turned down bed at night. All in all, I can only recommend this hotel.

location, home atmosphere

Very well run hotel with excellent staff

None

pools

very old fashioned

The breakfast was exceptional, the rooms were good and well equiped.

So king-size beds available, only twins. The type of the hotel was old-fashioned, which makes it difficult to attact younger generations of people, that is possibly for us the biggest drawback.

Very friendly staff, good food and in a beautiful village setting.

Traffic noise was a problem, although a bypass is due in August 2010, which should alleviate this.

Great rooms, excellent service; fabulous meals in the hotel restaurant.

WiFi was not free.

The environment - mountains, countryside, cows!

The bed was not very comfortable.

The comfort and hospitality were exceptional,it was more like a 4 star hotel without a few extras.

No.

many flies(bug), unfriendly staff

Excellent location - right on the promenade and near the train station.

location in dowtown Gstaad, cleanliness of the room and kindness of the reception staff

Location, room, swimming pool, breakfast.

good hotel with everything required and nothing unnecessary

The staff was extremely nice, helpul (we were picked up from the station and back!)

nice hotel.. we had pretty good views from our room. Stayed there for two days. It lies on the road through which bus service to Col Du Pillon (Glacier 3000) passes.. And is is also next to a lift (Wispile).. Overall.. a good experience..

Fabulous service from all departments. The hotel is immaculate and extremely comfortable.Worth every franc.

Nothing

comfortable, stylish and luxurious.

room was hot no airconditioning

A very nice hotel worth a better grade then the 3 stars it has. Grate personal and the family room we had was super nice.

The only thing would be that if you are there for skiing you need a transport to come to the slopes.

Clean place but the decor is basic and awful.

The owner's and staff's attention to detail. Everything was just perfect. Definitely worth the 150 mile detour to stay there.

Friendly and helpful staff, Chef welcomed us late at night.

The TV's in the rooms are not acceptable - 21st century and the tv is smaller than my computer screen. I would also expect a dvd player or sound system. Breakfast buffet was a bit "light". Eventhough we were very few guests in the hotel there should be the full offering.

Atmosphere, cleanliness, confort and location. Staff is the best.

I find the restaurant good but not in line with the hotel. I mean staff excellent but it is not a gourmet restaurant. It is a typical grand hotel restaurant and in my opinion they need at least another restaurant smaller and michelin stars food.

everything

The spa and swimming pool are wonderful but be prepared for nudism in the sauna area

This is a hotel for families with children. We really enjoyed ourselves there with our kids. The spa area is very nice and even has a sauna for kids. The stuff is quite helpful and friendly. We spent a very relaxing Easter break there.

The service at the hotel restaurant was quite slow, especially during dinner time. I think they need to hire more people there. It happened to us quite a few times that we needed to wait too long for our dish,or something else we ordered. Once they even forgot to bring us one of the starters. The hotel restaurant is also way too expensive if you do not have all inclusive or half board arrangement.

Hammam and spa itself was great.The food was also good.

1) Despite the fact that it is in Switzerland, tips were expected for every service and I was not used to this. When I travel in developing countries, I always give one dollar note, and giving a coin as tips for me was rather embarrassing but in Switzerland, note starts only with 10chf. I felt lots of pressures from hotel staff about this, and this made my stay rather uncomfortable. Probably it could have been better had I known from the beginning and planned as such. 2) Hand treatment and manicure was awfully expensive. I get more than twice in terms of both quality and quantity in half the price in Geneva.

It was worth to stay at the hotel, the view from the hotel is amazing, hotel is clean, service is perfect and the staff is very freindly. The spa and gym area are excellent.

According to hotel standards, bed's mattress can be better.