Hotel itself was very nice and upscale. It’s a little long to get from the ground floor to your room. Also the staff can’t figure anything out. Language a barrier here for sure. Staff made several mis...
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Amenities at Four Seasons Hotel Guangzhou
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Reviews of Four Seasons Hotel Guangzhou
9.4
Wonderful
1585 verified ratings
Wonderful
1251
Very good
124
Good
109
Okay
37
Fair
29
Mediocre
13
Poor
22
Summary of reviews
Guests say
Guests consistently praise the Four Seasons Guangzhou for its exceptional service, with many highlighting the warmth, professionalism, and attentiveness of the staff. The hotel's location is also highly regarded, being well-centered and convenient for travelers. Rooms are frequently described as spacious, comfortable, and offering beautiful views, while cleanliness is maintained at a high standard. Some guests mention neutral or mixed experiences with breakfast, but overall, the positive aspects of service, location, room size, and cleanliness make for a memorable and enjoyable stay.AI-Generated from customer reviews
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Q&A(5)
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9.4 out of 10
555 reviews
9.3 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including Tian Bar, Kumoi, Caffe Mondo, and Yu Yue Heen. Guests have praised the great food and amazing views at the hotel's restaurants.
How is the cleanliness of the hotel rooms and facilities?
Guests have described the rooms as clean, comfortable, and spacious. However, some guests have mentioned minor defects in the bathrooms and furniture that need refurbishment.
What are the unique features of the hotel's spa and wellness facilities?
The hotel's spa and wellness facilities, including the pool, sauna, and spa, have been highlighted as very nice and enjoyable by guests. Some have mentioned that the pool can be crowded at times.
Is the hotel staff accommodating and helpful?
Guests have praised the staff for being very friendly, obliging, and providing exceptional service. However, a few guests have mentioned challenges with language proficiency among some staff members.
What are the best times to visit the hotel?
The high season at the hotel is in April, and the low season is in June. Guests have also mentioned that the hotel's location is convenient, with easy access to popular attractions and restaurants.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a High Floor
Guests recommend choosing a room on a higher floor to enjoy breathtaking views, but be prepared for slower elevator rides to the 70th floor lobby.
Consider the VIP Lounge
Some guests found the food at the VIP Lounge to be disappointing, so it may be worth checking the offerings before opting for this service.
Explore Nearby Attractions
Take advantage of the hotel's convenient location by visiting popular attractions such as the Guangzhou Opera House and Canton Tower, which are within walking distance.
Be Mindful of Room Selection
Some guests were disappointed to find that the view from their room did not match the pictures, particularly in the premier room with a river view, so it may be wise to clarify the room's specific features before booking.
Take Advantage of Personal Assistance
Guests appreciated the personalized service provided by the hotel's personal assistant, Eva, who offered assistance both within and outside the hotel, ensuring a seamless experience.
Check for Room Refurbishments
Some guests noted that the rooms are in need of refurbishment, so it may be beneficial to inquire about the room's condition before booking.
Enjoy the Pool and Spa
Guests praised the pool, spa, and sauna facilities, recommending them for a relaxing experience, but note that a swimming cap is required in the pool.
Consider Transportation Options
While the hotel offers an airport shuttle, be cautious with taxi services and verify routes to avoid longer, unnecessary rides.
Be Aware of Breakfast Quality
Some guests found the breakfast buffet to have limited varieties and disappointing tastes, so it may be worth exploring alternative dining options for breakfast.
Appreciate the Staff's Assistance
Many guests highlighted the exceptional service provided by the staff, particularly in addressing specific needs and ensuring a comfortable and enjoyable stay.
Location
5 Zhujiang West Road, Guangzhou 510623
What's nearby
- Zhujiang New Town399 yd
- Guangzhou International Finance Center0.4 mi
- Guangzhou Opera House0.5 mi
- Canton Tower0.7 mi
- Tianhe Stadium1.6 mi
- CITIC Plaza1.7 mi
- Jinan University1.7 mi
- Taikoo Hui1.9 mi
- Sun Yat-Sen University2.2 mi
- Canton Fair Complex2.4 mi
- Pazhou Pagoda3.6 mi
- Tianhe Coach Terminal Station3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Seasons Hotel Guangzhou
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | April | $497 | $334 |
Cheapest month to stay with an average 44% drop in price. | Most expensive month to stay with an average 65% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Four Seasons Hotel Guangzhou
Which month has the cheapest rates at Four Seasons Hotel Guangzhou?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Four Seasons Hotel Guangzhou is February, with an average nightly rate of $308. The most expensive month is October at $471 per night.
What is the cheapest day to book Four Seasons Hotel Guangzhou?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Four Seasons Hotel Guangzhou is Friday, with an average nightly rate of $292. The most expensive day is Wednesday at $626 per night.
How far in advance should you book Four Seasons Hotel Guangzhou?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Four Seasons Hotel Guangzhou, book around 1 week in advance. This could save you approximately 22% compared to booking last minute.
KAYAK's top tips for your stay at Four Seasons Hotel Guangzhou
FAQs when booking at Four Seasons Hotel Guangzhou
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
9.1 | 3.8 mi | Foshan Shadi | 16.3 mi |