Pros (+) Very nice and definitely had a luxury feel
Cons (-) There wasn't anything to complain about
5 stars
Four Seasons Hotel Guangzhou
Photos of Four Seasons Hotel Guangzhou
Overview
This hotel is located in Tianhe, just a short walk from Zhujiang New Town and Guangzhou Opera House. It is also ideally situated minutes on foot from Zhujiang New Town Metro Station.
This art deco hotel offers free Wi-Fi, a Jacuzzi and an indoor pool. Relaxation facilities include a sauna and a beauty centre. It also offers convenient facilities for meetings and events.
The contemporary rooms are air conditioned and equipped with a refrigerator, slippers and a mini bar. Hot drinks can be brewed with complimentary coffee and tea supplies.
Those staying at Four Seasons Hotel Guangzhou can enjoy a drink at Tian Bar, after enjoying a meal at Kumoi. Places to dine at the hotel include Caffe Mondo and Yu Yue Heen.
Four Seasons Hotel Guangzhou is surrounded by the area's popular tourist attractions, including Pearl River Tower and Chow Tai Fook Centre, which are within walking distance. Valet parking is available for drivers, or an airport shuttle service can be arranged upon request.
Latest deals for Four Seasons Hotel Guangzhou
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Four Seasons Hotel Guangzhou
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
- Dining table
General
- Executive lounge access
- Landmark view
- Lockers
- Storage available
- Quiet street view
- River view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- Hypoallergenic pillow
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Pool and spa
- Heated pool
- Infinity pool
- Spa
- Hot tub
- Indoor pool
- Pool with a view
- Spa and wellness center
- Massage
- Sauna
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Drying rack for clothing
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Parking
- EV charging station
- Airport shuttle
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of Four Seasons Hotel Guangzhou
9.5
Wonderful
1329 verified ratings
Wonderful
1027
Very good
115
Good
100
Okay
34
Fair
24
Mediocre
11
Poor
18
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and breathtaking views, particularly from higher floors. However, many reviews highlighted issues with service, including unhelpful staff and slow responses to requests. Cleanliness was also a concern, with reports of smoky odors and dirty facilities in some rooms. Despite these drawbacks, some guests enjoyed the breakfast and found the overall atmosphere pleasant.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.5 out of 10
418 reviews
9.1 out of 10
16 reviews
8.8 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a variety of dining options, including Tian Bar, Kumoi, Caffe Mondo, and Yu Yue Heen. Guests have praised the great food and amazing views at the hotel's restaurants.
How is the cleanliness of the hotel rooms and facilities?
Guests have described the rooms as clean, comfortable, and spacious. However, some guests have mentioned minor defects in the bathrooms and furniture that need refurbishment.
What are the unique features of the hotel's spa and wellness facilities?
The hotel's spa and wellness facilities, including the pool, sauna, and spa, have been highlighted as very nice and enjoyable by guests. Some have mentioned that the pool can be crowded at times.
Is the hotel staff accommodating and helpful?
Guests have praised the staff for being very friendly, obliging, and providing exceptional service. However, a few guests have mentioned challenges with language proficiency among some staff members.
What are the best times to visit the hotel?
The high season at the hotel is in April, and the low season is in June. Guests have also mentioned that the hotel's location is convenient, with easy access to popular attractions and restaurants.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a High Floor
Guests recommend choosing a room on a higher floor to enjoy breathtaking views, but be prepared for slower elevator rides to the 70th floor lobby.
Consider the VIP Lounge
Some guests found the food at the VIP Lounge to be disappointing, so it may be worth checking the offerings before opting for this service.
Explore Nearby Attractions
Take advantage of the hotel's convenient location by visiting popular attractions such as the Guangzhou Opera House and Canton Tower, which are within walking distance.
Be Mindful of Room Selection
Some guests were disappointed to find that the view from their room did not match the pictures, particularly in the premier room with a river view, so it may be wise to clarify the room's specific features before booking.
Take Advantage of Personal Assistance
Guests appreciated the personalized service provided by the hotel's personal assistant, Eva, who offered assistance both within and outside the hotel, ensuring a seamless experience.
Check for Room Refurbishments
Some guests noted that the rooms are in need of refurbishment, so it may be beneficial to inquire about the room's condition before booking.
Enjoy the Pool and Spa
Guests praised the pool, spa, and sauna facilities, recommending them for a relaxing experience, but note that a swimming cap is required in the pool.
Consider Transportation Options
While the hotel offers an airport shuttle, be cautious with taxi services and verify routes to avoid longer, unnecessary rides.
Be Aware of Breakfast Quality
Some guests found the breakfast buffet to have limited varieties and disappointing tastes, so it may be worth exploring alternative dining options for breakfast.
Appreciate the Staff's Assistance
Many guests highlighted the exceptional service provided by the staff, particularly in addressing specific needs and ensuring a comfortable and enjoyable stay.
Location
5 Zhujiang West Road, Guangzhou 510623
What's nearby
- Zhujiang New Town400 yd
- Guangzhou International Finance Center0.4 mi
- Guangzhou Opera House0.5 mi
- Canton Tower0.7 mi
- Tianhe Stadium1.6 mi
- CITIC Plaza1.7 mi
- Jinan University1.7 mi
- Taikoo Hui1.9 mi
- Sun Yat-Sen University2.2 mi
- Canton Fair Complex2.4 mi
- Pazhou Pagoda3.6 mi
- Tianhe Coach Terminal Station3.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Four Seasons Hotel Guangzhou
Low season | August |
|---|---|
High season | November |
Average price (weeknight) | $382 |
Average price (weekend night) | $314 |
When to book a room at Four Seasons Hotel Guangzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in GuangzhouGood to know
Value for money | 9.1 |
|---|---|
Distance to city center | 3.8 mi |
Nearest Airport | Foshan Shadi |
Distance to airport | 16.3 mi |
Everything you need to know for your stay in Guangzhou
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