Pros (+) Staff at front desk was very nice and helpful.
Cons (-) Check in did take longer than I expected though
5 stars
Grand Hyatt Guangzhou
Photos of Grand Hyatt Guangzhou
Overview
Luxury hotel with 3 restaurants and a full-service spa Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. Grand Hyatt Guangzhou offers 368 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Amenities at Grand Hyatt Guangzhou
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Free parking
- Business center
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee shop
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Indoor pool
- Sauna
General
- Family rooms
- Seating area
- Soundproof rooms
- Telephone
- Privacy curtain
- Storage available
Bathroom
- Hairdryer
- Toilet
- Public bath
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Cooking classes
- Beauty salon
Health and safety
- Daily housekeeping
- Safe
Fitness
- Aerobics
- Fitness center
Outdoor
- Garden
Family friendly
- Babysitting or child care
Reviews of Grand Hyatt Guangzhou
8.2
Very good
482 verified ratings
Wonderful
241
Very good
86
Good
71
Okay
32
Fair
28
Mediocre
11
Poor
13
Summary of reviews
Guests say
Guests generally praised the hotel's excellent location and friendly service, highlighting the cleanliness and variety of the breakfast. However, some guests expressed dissatisfaction with the room layout, size, and the complicated access to different areas of the hotel. Overall, it seems to be a good option for those who prioritize location and service over room comfort.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.2 out of 10
178 reviews
8.7 out of 10
11 reviews
7 out of 10
2 reviews
All reviews
Cons (-) The room had a bad smell. It smelled like wet clothes. They were not able to get smell out nor move me because the hotel was full
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for its cleanliness, with many mentioning the clean and comfortable rooms, prompt room service, and the cleanliness of the pool and breakfast area.
Is the hotel staff helpful and friendly?
Many guests have highlighted the excellent staff, mentioning that they are friendly, helpful, and eager to make guests comfortable. Some specific staff members have been mentioned for their exceptional service.
What are the best features of the hotel's location?
The hotel's location is highly praised, with guests mentioning its convenience to various attractions, modern amenities, and top-class restaurants in the business district. The hotel is also near several different metro lines, making it easy to explore the area.
How are the beds at the hotel?
Guests have consistently mentioned the comfortable beds, with specific praise for the bed size and layout of the rooms. However, a few guests have noted that the bed size may be smaller than expected.
Is the hotel's breakfast worth trying?
The hotel's breakfast has received mixed feedback, with some guests praising the variety of cultural foods and good price, while others have found it too spread out and difficult to navigate. Additionally, some guests have mentioned that the breakfast is expensive.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view, especially overlooking the park, for a more enjoyable stay.
Consider Low Season Travel
June is mentioned as the low season, which could be a good time to visit for potentially lower rates and fewer crowds.
Explore Nearby Attractions
The hotel's proximity to attractions like the Guangzhou Opera House, Tianhe Stadium, and Canton Tower makes it convenient for sightseeing.
Be Mindful of Check-in Time
Some guests found the 3:00 PM check-in time to be late, so it's advisable to plan accordingly or inquire about early check-in options.
Check for Language Support
Guests noted a language barrier, so it may be helpful to have a translation app or basic Mandarin knowledge for smoother communication.
Consider Club Access
Guests appreciated the club access for added perks, such as breakfast and exclusive services, making it worth considering when booking.
Be Aware of Room Layout
Some guests mentioned an odd layout with the lobby on the 22nd floor and rooms below, so it's good to be prepared for this unique feature.
Evaluate Dining Options
While the breakfast is praised, some found the dining options limited or the prices high, suggesting exploring nearby dining alternatives.
Utilize Nearby Transportation
The availability of shuttle services and proximity to metro lines makes it convenient for exploring the city and getting around.
Inquire About Room Upgrades
Considering the varied feedback on room layout and amenities, it might be beneficial to inquire about potential room upgrades for a more satisfying experience.
Location
No. 12 Zhujiang West Road, Guangzhou 510623
What's nearby
- Guangzhou International Finance Center0.3 mi
- Zhujiang New Town0.4 mi
- Guangzhou Opera House0.5 mi
- Tianhe Stadium1.1 mi
- Canton Tower1.1 mi
- CITIC Plaza1.3 mi
- Taikoo Hui1.3 mi
- Jinan University1.9 mi
- Sun Yat-Sen University2.3 mi
- Canton Fair Complex2.9 mi
- Tianhe Coach Terminal Station3.6 mi
- Pazhou Pagoda4.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Grand Hyatt Guangzhou
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | $237 |
Average price (weekend night) | $291 |
When to book a room at Grand Hyatt Guangzhou
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Grand Hyatt Guangzhou
FAQs when booking at Grand Hyatt Guangzhou
Nearby hotels and places to stay
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See most recommended stays in GuangzhouGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Foshan Shadi |
Distance to airport | 16.1 mi |
Everything you need to know for your stay in Guangzhou
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