Manten No Hoshi

386 Ohiradai, Hakone 250-0405, Japan
+81 809 651 6406

Cheapest
rate per night

6.8

Good
based on 607 reviews
Manten No Hoshi - Hakone, Japan
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
KAYAK $101
Hotels.com $105
Agoda.com $136
KAYAK
Hotels.com
Agoda.com

Good to know

Distance to city center 4.2 mi
Location rating 9.1
Nearest Airport Tokyo All airports
Distance to airport 49.3 mi

Rooms

Check-in
Check-out

Standard Rooms

$136+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$136 per night
IMAGE
Unknown
$186 per night

Superior Rooms

$217+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$217 per night
IMAGE
Unknown
$217 per night
IMAGE
Unknown
$218 per night

Reviews

Traveler rating

12
13
3
5
0

Time of year

Traveler type

Show reviews that mention

+
  • Excellent
    Jul 2019
    8.3

    The staff at the front desk was brilliant , great English and explained everything perfectly

    Neighbours are quite miserable when you turn up and try to stop in a parking area to confirm location and unload baggage , pity really to be honest.

  • Mediocre
    Jul 2019
    3.3

    Owner tried to make up for the defaults by being friendly.

    The owner clearly works with different standards for different clients. Although this was the most expensive hotel we booked during our entire trip to Japan, it was the worst in accomodation and hygiëne. When we asked about dinner or breakfast, we were told that the cook was resting (we stayed for 2 days). We could get breakfast from the shop around the corner... Meanwhile other guests were given breakfasts and dinners in their room. Onsens were dirty and moldy. Carpets were stained. Room smelled horrid and the whole hotel had an 80's feel to it. We stayed in other ryokans that were 100years old, but somehow this felt like it was really from a different age. Price-quality ratio was sub par.

  • Mediocre
    Apr 2019
    3.8

    The staff were friendly despite the awkwardness of checking out early.

    The futons were barely thicker than a doona blanket, the stairs were so steep, it was loud, really dated with damage, windows had mould and the onsen roof was disgusting and covered in thick green. We could not locate the outside onsen pictured on the booking page. Payment was confusing. In the conditions of the booking, it is stated payment by PayPal required or the booking cancelled. Despite my requests, never got the PayPal details and paid cash when we left. There was no refund for cancelling (as stated when we booked months ago so I was aware it would be required). We actually checked out on the first night but still paid the full price. Granted we didn't ask to pay less, we were pretty embarassed about it all. Property has potential but needs a good overhaul and cleanliness.

  • Good
    Apr 2019
    6.3

    Excellent dinner and breakfast.

    The room was a little small, so was the onsen. Redeeming point was that you could book the entire onsen for yourself without additional charges so I could use it wit my husband. I expected the staff to come in to lay the futons for us like most other ryokan but we had to do it ourselves.

  • Mediocre
    Apr 2019
    3.8

    Nothing

    I went to this property because it had an onset but this facility was very off putting as there was mould and algae growing everywhere in the vicinity. It was unpleasant and felt like a health hazard. The room was shabby, dirty and not properly cleaned. The bathroom facilities were poor. I did not enjoy staying in 5he property at all.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

Located in Hakone, Manten no Hoshi is a 3-minute drive from Hakone Hot Springs and 6 minutes from Okada Museum of Art. Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.8 Good

based on 607 reviews

9.4

Breakfast

9.1

Location

2.9

Cleanliness

2.2

Amenities

Check in

3:00 PM

Check out

10:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
Meeting/Banquet facilities
Room service
No smoking
Air-conditioned
Designated smoking area
Storage available
Massage
Concierge service
Cable or satellite TV
Pets not allowed
Free parking
Spa
Hairdryer
Playground

Photos

Manten No Hoshi - Hakone - Building All Photos (30)
Manten No Hoshi - Hakone - Bedroom Bedroom (1)
Manten No Hoshi - Hakone - Building Building (1)
Manten No Hoshi - Hakone - Dining room Dinning room (6)
Manten No Hoshi - Hakone - Hallway Hallway (1)

Location

Most Popular Landmarks

  • Miyanoshita Railway Station 0.7 mi
  • Hakone Open-Air Museum 1.3 mi
  • Ōwakudani 3 mi
  • Pola Museum of Art 3.2 mi
  • Hakone Shrine 3.5 mi
  • Venetian Glass Museum 3.7 mi

Getting Around

Izu Ōshima 35.4 mi
Tokyo Haneda 45.4 mi

Nearby hotels

Closest

7.6 Good (104 reviews)
0.01 mi
0 Poor (0 reviews)
0.02 mi
9 Excellent (56 reviews)
0.03 mi
Best prices found by KAYAK users in the past 72 hours.

Cheapest

7.9 Good (569 reviews)
1.02 mi
9 Excellent (1,848 reviews)
1.52 mi
9 Excellent (796 reviews)
0.9 mi
Best prices found by KAYAK users in the past 72 hours.

Most recommended

9.3 Excellent (297 reviews)
1.44 mi
9.1 Excellent (116 reviews)
1.48 mi
9 Excellent (56 reviews)
0.03 mi
Best prices found by KAYAK users in the past 72 hours.