Crowne Plaza Hangzhou Qiantang By IHG

The hotel offers a very good breakfast with a wide selection of Western and Eastern dishes, ensuring a great start to your day.

Some guests have mentioned that the room cleanliness was just okay, with a few finding some hairs in the sink and shower. However, the hotel is generally described as very clean and quiet.

The hotel is a great choice for business travelers, offering a great night's sleep, excellent facilities, a convenient location, and an outstanding breakfast. The staff is described as very helpful and super-friendly.

The hotel is family-friendly, with cribs available and kids' outdoor play equipment, making it a suitable choice for families with children.

The hotel is conveniently located near various attractions, including Hangzhou China Silk Town, Westlake Culture Plaza, and Zhejiang Museum of Natural History, providing opportunities for exploration and leisure activities.

Several guests mentioned the great location and views from the rooms, especially those facing the city or the lake.

While the hotel offers room service and a restaurant, guests recommended exploring the many small restaurants outside the hotel for a more authentic dining experience.

Guests appreciated the festive atmosphere during Christmas, with the hotel beautifully decorated, including a large tree in the lobby and Christmas decorations in all public areas.

Some guests noted that the hotel can be noisy, so light sleepers may want to consider this when choosing their room or packing earplugs.

The hotel's proximity to malls, small stores, and restaurants across the street was highlighted as a convenient feature for guests looking to explore the area.

Some guests found the room lighting to be too bright due to small night lights that couldn't be turned off, impacting their sleep quality. Consider this if you prefer a completely dark room for sleeping.

A few guests mentioned that the check-in process could be faster, so it may be helpful to manage expectations regarding waiting times upon arrival.

If planning to use specific facilities such as the swimming pool or restaurant, it's advisable to confirm their operational status in advance, as some guests experienced unexpected closures.

Business travelers were particularly satisfied with the hotel's facilities, location, and excellent breakfast, making it a recommended choice for those on business trips.

While the staff was generally praised for being friendly and helpful, a few guests noted that English proficiency could be improved, so it may be helpful to have translation tools or basic Mandarin phrases on hand.