Overview

Hangzhou E M Grand Hotel

8 Wensan Road, Hangzhou 310012, China
+86 571 8998 8888

$43+

Overall guest ratings

8.8/10 Excellent
Based on 2,392 reviews

Review highlights

  • 8.9
  • 8.5
  • 8.2
  • 3.7

Good to know

  • Clean rooms
  • Great reception
  • Good accessibility by car

Nearby

    Show all

    About

    Hangzhou E M Grand Hotel puts you within a 15-minute drive of West Lake. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights at this upscale hotel include a fitness center, a spa tub, and a sauna.

    More hotel details about Hangzhou E M Grand Hotel

    Hangzhou E M Grand Hotel Prices:

    $43 - $100 (Based on average prices for a Standard Room)

    Hangzhou E M Grand Hotel Rooms:

    180 rooms

    Other names used to reference this hotel:

    • Hangzhou E M Grand Hotel HGH
    Less More
    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Room service
    • No smoking
    • Beauty salon
    • Coffee shop
    • 24 Hour Front Desk
    • Sauna
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews of Hangzhou E M Grand Hotel

    Overall Rating

    8.8 Excellent
    Based on 2,392 reviews
    • 8.9 "Location is great."
      9.4 "Easily accessible by car, said 94%."
      9.7 "97% liked the proximity to shopping."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.9 "Near to public transport, according to 79%."
    • 8.5 "Breakfast is good."
    • 8.2 "Good value."
      9.0 "90% were happy with the price."
    • 8.2 "Great service."
      7.5 "75% said the reception staff was great."
      7.9 "79% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 5.2 "Rooms are ok."
    • 3.7 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      3.2 "68% criticized the small bathroom."
    • 2.4 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
    View all review categories

    Overall Rating

    9.3 Excellent
    Based on 334 reviews
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.4 "Food is delicious."
    • 8.4 "Breakfast is good."
    • 8.4 "Good value."
    • 8.2 "Great service."
      8.4 "84% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 5.3 "Rooms are ok."
    • 4.3 "Not very comfortable."
      3.9 "61% said rooms were small."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 621 reviews
    • 8.8 "Breakfast is good."
    • 8.5 "Location is great."
      9.5 "Easily accessible by car, said 95%."
    • 7.4 "Good service."
      7.0 "70% said the reception staff was great."
      7.8 "78% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 4.2 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      2.7 "73% said rooms were small."
      1.4 "Air conditioning was criticized by 86%."
    • 3.2 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      3.9 "61% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."

    Overall Rating

    8.7 Excellent
    Based on 1,291 reviews
    • 8.5 "Breakfast is good."
    • 8.5 "Location is great."
      9.3 "Easily accessible by car, said 93%."
      9.7 "97% liked the proximity to shopping."
    • 8.0 "Generally very clean."
      7.6 "76% said rooms were clean."
      9.1 "91% thought it was clean."
    • 7.7 "Good service."
      7.5 "75% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.5 "High value."
    • 5.1 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 3.7 "Not very comfortable."
      3.2 "68% said rooms were small."
      4.1 "59% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
      2.7 "73% criticized the small bathroom."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 143 reviews
    • 9.0 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
    • 8.4 "Great service."
      8.1 "81% found the staff to be very friendly."
    • 8.1 "Good value."
    • 5.7 "Rooms are ok."
    • 3.9 "Not very comfortable."
    Good to know
    "Clean rooms"
    "Great reception"
    "Good accessibility by car"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map