Overview

Hangzhou Silver Star Hotel

No.54 Moganshan Road, Hangzhou 310005, China
+86 571 8826 8000

$40+

Overall guest ratings

8.9/10 Excellent
Based on 1,396 reviews

Review highlights

  • 9.2
  • 9.1
  • 5.0
  • 4.8

Good to know

  • Nice building
  • Clean rooms
  • Good accessibility by car

Nearby

    Show all

    About

    At Hangzhou Silver Star Hotel, you'll be within a 10-minute drive of West Lake. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Night club
    • Safe
    • Non-smoking rooms available
    Less More
    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 1,396 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.2 "Near to public transport, according to 92%."
      7.8 "Great parking, according to 78%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      7.1 "71% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 9.1 "Excellent value."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.5 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought the hotel was luxurious."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
    • 5.0 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
      6.7 "Only 67% said the rooms were modern."
      5.0 "50% thought the bathroom was big enough."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 4.8 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 4.3 "Breakfast is below average."
    • 1.9 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      1.8 "Air conditioning was criticized by 82%."
    View all review categories

    Overall Rating

    9.1 Excellent
    Based on 237 reviews
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.0 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      8.9 "Near to public transport, according to 89%."
    • 8.6 "Great service."
      7.3 "73% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 7.8 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 5.1 "Rooms are ok."
    • 4.8 "Breakfast is below average."
    • 1.9 "Quite uncomfortable."
      0.6 "94% said rooms were small."
    View all review categories

    Overall Rating

    9.3 Excellent
    Based on 544 reviews
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.1 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.4 "Near to public transport, according to 94%."
    • 8.9 "Good value."
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.2 "Rooms are ok."
    • 4.3 "Breakfast is below average."
    • 2.0 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 516 reviews
    • 9.4 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.3 "Near to public transport, according to 93%."
    • 9.2 "Excellent value."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.5 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 4.9 "Rooms are not good."
      0.8 "92% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
    • 4.0 "Breakfast is below average."
    • 1.8 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 97 reviews
    • 9.3 "Terrific location."
    • 9.2 "Excellent value."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.1 "Great service."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 5.0 "Rooms are ok."
      1.1 "89% said rooms were small."
    • 2.1 "Quite uncomfortable."
      1.1 "89% said rooms were small."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Nice building"
    "Clean rooms"
    "Good accessibility by car"
    data provided by TrustYou
    Photos
    Map

    Map