Intercontinental Hangzhou
Photos of Intercontinental Hangzhou
Overview
Amenities at Intercontinental Hangzhou
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
General
- Window
- Executive lounge access
- Family rooms
- Garden view
- Interconnected room(s) available
- Landmark view
- Lockers
- Storage available
- Quiet street view
- River view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- Tile/marble floor
- City view
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Pool towels
- Spa and wellness center
- Massage
- Sauna
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Indoor play area
- Kids' club
- Playground
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Things to do
- Gift shop
- Board games/puzzles
- Game room
- Beauty salon
Media and entertainment
- Cable or satellite TV
- Pay-per-view channels
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Garden
Fitness
- Fitness center
Reviews of Intercontinental Hangzhou
Summary of reviews
Score by provider
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
Guests have praised the excellent customer service at the Intercontinental Hangzhou, with staff members like Ms. Candice and Ms. Chloe being particularly commended for their exceptional service.
How is the cleanliness of the hotel rooms?
While some guests mentioned minor issues with the cleaning services, such as a musty smell in the bathroom and toilets, the hotel rooms are described as big, spacious, and well-equipped with complete amenities, and are cleaned daily without question.
What are the dining options like at the hotel?
The hotel offers a rich breakfast with a good variety of local cuisine and western options. Additionally, the room service restaurant is highly recommended for its quality.
Is there anything unique about the hotel's facilities?
The hotel's design is described as beautiful and unique, with the concierge always available and kindly offering help. The sauna, steam room, and swimming pool are highlighted as clean and comfortable.
What can I expect from the hotel's location?
The hotel's location overlooking the Qiantang River is praised, offering a fabulous view. However, some guests mentioned that there is no shopping mall around, and the location may not match some expectations for a business trip.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with River View
Many guests praised the excellent river view from their rooms, so consider choosing a room with a river view for a more enjoyable stay.
Check Room Configuration
Some guests mentioned that the bathroom layout, with the shower and bath in the same area, led to a wet floor and inconvenience. Consider checking the room configuration before booking if this is a concern for you.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Hangzhou China Silk Town, Westlake Culture Plaza, and Leifeng Pagoda. Take advantage of the hotel's proximity to these attractions for a fulfilling experience.
Consider Upgrading for a Suite
Guests who experienced issues with their initial room were pleasantly surprised by complimentary upgrades to spacious suites. If available, consider inquiring about suite options for a more luxurious stay.
Be Mindful of Noise Levels
Some guests noted that the rooms were not entirely soundproof, leading to disturbances from corridor noise. If you are sensitive to noise, it may be helpful to pack earplugs for a more peaceful rest.
Take Advantage of Hotel Facilities
Guests appreciated the hotel's facilities such as the sauna, steam room, and swimming pool. Make time to enjoy these amenities for a relaxing and rejuvenating experience during your stay.
Engage with the Concierge
The concierge service was praised for being helpful and available. Don't hesitate to seek their assistance for recommendations, transportation, or any other needs during your stay.
Consider Room Service
Several guests enjoyed the quality of the room service restaurant. If you prefer dining in, consider trying the room service for a convenient and enjoyable meal.
Be Mindful of Cleanliness
While many guests praised the hotel's cleanliness, a few mentioned issues in the bathroom. It may be helpful to communicate any concerns promptly to ensure a comfortable stay.
Plan for Peak Seasons
The hotel experiences high season in April, so consider planning your visit accordingly to avoid potential crowds and secure desired room types or services.
Location
What's nearby
- Hangzhou Grand Theatre367 yd
- Hangzhou Railway Station1.8 mi
- Hangzhou Theatre3.3 mi
- West Lake3.5 mi
- Wulin Square3.6 mi
- Baochu Pagoda3.7 mi
- Leifeng Pagoda3.9 mi
- Alibaba Group3.9 mi
- Jingci Temple3.9 mi
- Hangzhou Botanical Garden4.9 mi
- Hangzhou Zoo5 mi
- Yellow Dragon Sports Center5.1 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Intercontinental Hangzhou
Low season | February |
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High season | July |
Average price (weeknight) | $146 |
Average price (weekend night) | $173 |
When to book a room at Intercontinental Hangzhou
KAYAK's top tips for your stay at Intercontinental Hangzhou
FAQs when booking at Intercontinental Hangzhou
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Value for money | 8.0 |
|---|---|
Distance to city center | 4.4 mi |
Nearest Airport | Hangzhou |
Distance to airport | 13.5 mi |