Overview

Victoria Regal Hotel Zhejiang
Best Restaurants & Bars

Yan An Road, 89, Hangzhou 1, China
+86 571 5678 9999

$60+

Overall guest ratings

8.5/10 Excellent
Based on 6,140 reviews

Review highlights

  • 9.8
  • 8.3
  • 4.6
  • 4.0

Good to know

  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Victoria Regal Hotel puts you within a 15-minute drive of West Lake and offers an airport shuttle (available on request) for CNY 400 per vehicle. Guests can indulge in spa services, and Sixiang Chinese Restauran serves breakfast, lunch, and dinner. A bar/lounge and a health club are other highlights, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Facilities for Disabled Guests
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 6,140 reviews
    • 9.8 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      9.9 "99% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      7.7 "Great parking, according to 77%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Food is delicious."
      9.4 "94% enjoyed the snacks that were offered."
    • 6.9 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.0 "50% thought the management was tolerable."
    • 5.4 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
      5.5 "55% thought the bathroom was big enough."
      6.9 "69% said the view was so-so."
    • 5.3 "Breakfast is mediocre."
    • 4.6 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
      1.3 "87% complained about the elevator."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 1.2 "Disappointing wellness & sports facilities."
      1.2 "88% didn't like the fitness area."
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    Overall Rating

    8.6 Excellent
    Based on 921 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Food is delicious."
    • 6.7 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.5 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.4 "54% thought the bathroom was big enough."
    • 5.0 "Vibe was decent."
    • 5.0 "Breakfast is mediocre."

    Overall Rating

    8.4 Excellent
    Based on 2,517 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
      7.9 "Great parking, according to 79%."
    • 6.1 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 5.7 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.5 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
      4.1 "59% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
      1.5 "85% found problems with the furniture."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall Rating

    8.6 Excellent
    Based on 2,210 reviews
    • 9.9 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      7.8 "Great parking, according to 78%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Food is delicious."
    • 7.4 "Good service."
      7.2 "72% thought the service was very professional."
      7.2 "72% found the staff to be very friendly."
    • 6.9 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."

    Overall Rating

    8.7 Excellent
    Based on 491 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.2 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 4.8 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou

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