Incompetent staff and ac did not work in certain rooms.
5 stars
Elegant Suites Westlake
Photos of Elegant Suites Westlake
Overview
Situated in Hanoi, Elegant Suites Westlake is within walking distance of West Lake and provides an outdoor pool. It also features an express check-in and check-out feature, a kids club and free Wi-Fi.
The hotel has 135 rooms, all of which are filled with a range of facilities to ensure an enjoyable stay. A refrigerator and a mini bar are also available to guests.
Noi Bai International Airport is a 55-minute drive from the hotel. It is also a short drive from Hoa Lo Prison, Ho Chi Minh Mausoleum and Hoan Kiem Lake.
Latest deals for Elegant Suites Westlake
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Elegant Suites Westlake
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business center
- Wi-Fi available in all areas
General
- Family rooms
- Garden view
- Hardwood or parquet floors
- Lake view
- Lockers
- Pool view
- Storage available
- Quiet street view
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- City view
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Kitchen
- Wine glasses
- Electric kettle
- Kitchenware
- Kitchen
- Kitchenette
- Oven
- Microwave
- Tea/coffee maker
- Kettle
- Refrigerator
- Dining area
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Rooftop pool
- Massage
Accessibility and suitability
- Designated smoking area
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
- Washing machine
Family friendly
- Cribs available
- Child pool
- Kids' club
- Kids' outdoor play equipment
- Playground
Parking and transportation
- Free parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Bedroom
- Feather pillow
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Dining
- Restaurant
- Minibar
- Dining room
- Dining table
Health and safety
- Daily housekeeping
- First-aid kit
- Safe
Outdoor
- Garden
- Balcony
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Beauty salon
Fitness
- Fitness center
Reviews of Elegant Suites Westlake
9.0
Wonderful
1118 verified ratings
Wonderful
753
Very good
178
Good
101
Okay
35
Fair
30
Mediocre
14
Poor
7
Summary of reviews
Guests say
Guests appreciated the great service and cleanliness of the hotel, with many highlighting the peaceful location and spacious rooms. The breakfast was also frequently praised, making it a recommended choice for travelers seeking comfort and quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.1 out of 10
445 reviews
9 out of 10
104 reviews
4 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a wide variety of delicious options at the breakfast buffet and serves some of the best meals in the on-site restaurant, providing a truly exceptional culinary experience.
Are there any practical amenities available at the hotel?
Yes, the hotel provides a spacious room, well-mannered courtesy staff, and amenities on the property, making it a great choice for a calm environment and a view of the lake.
What are the highlights of the hotel's facilities?
The hotel features a large pool, gym, and restaurant, with super helpful staff who can assist with directions and booking local tours.
Can I expect a comfortable and inviting atmosphere in the rooms?
Absolutely, the rooms are immaculate and beautifully designed, providing a cozy and inviting atmosphere, with attention to detail in the decor and amenities.
What is the hotel's location like?
The hotel is conveniently situated near major attractions and transportation hubs, making it easy to explore the city and providing a peaceful escape from the hustle of the old quarter.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a view of the West Lake for a peaceful and scenic experience.
Consider the Location
While some guests appreciated the peaceful location away from the hustle and bustle, others found it inconvenient due to limited nearby eateries and a longer commute to the city center. Consider your preference for tranquility versus proximity to amenities.
Take Advantage of the Gym
Guests praised the hotel's well-equipped gym, making it a great option for fitness enthusiasts.
Be Mindful of Insects
Some guests mentioned encountering insects in their rooms, so it may be helpful to keep food sealed and consider insect repellent.
Explore Nearby Attractions
The hotel's proximity to attractions like West Lake, Tran Quoc Pagoda, and the Presidential Palace makes it convenient for sightseeing.
Consider Transportation
While the hotel offers shuttle services, some guests found it a bit out of the way from the Old Quarter. Factor in transportation preferences when planning your stay.
Enjoy the Pool
The large pool and leisure facilities received positive feedback, offering a relaxing retreat within the hotel premises.
Check Room Amenities
Guests appreciated the spacious rooms and well-equipped facilities, such as a washing machine, which can be convenient for longer stays.
Be Aware of Dining Options
While some guests enjoyed the breakfast buffet and on-site restaurant, others found the food quality and service to be inconsistent. Consider exploring nearby dining options as well.
Embrace the Staff Hospitality
Numerous guests highlighted the warm and accommodating nature of the staff, making it a notable aspect of the overall experience.
Location
10B Dang Thai Mai Street, Hanoi 70000
What's nearby
- West Lake0.8 mi
- Truc Bach Lake1.5 mi
- Presidential Palace1.7 mi
- Ho Chi Minh Mausoleum1.9 mi
- Ho Chi Minh Museum1.9 mi
- Hanoi Citadel2.1 mi
- National Museum of Fine Arts2.3 mi
- Vietnam Military History Museum2.3 mi
- Dong Xuan Market2.3 mi
- Temple of Literature2.5 mi
- St. Joseph Cathedral2.8 mi
- Hoa Lo Prison Museum2.9 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Elegant Suites Westlake
Low season | February |
|---|---|
High season | March |
Average price (weeknight) | $91 |
Average price (weekend night) | $79 |
When to book a room at Elegant Suites Westlake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Elegant Suites Westlake
FAQs when booking at Elegant Suites Westlake
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Value for money | 9.1 |
|---|---|
Distance to city center | 3.2 mi |
Nearest Airport | Hanoi Noibai |
Distance to airport | 11.0 mi |
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