Especen Hotel

The hotel is perfectly located just behind the cathedral in the old quarter of Hanoi, with plenty of local vendors for food and easy access to the night markets and other local stores. It's an ideal spot for those who enjoy the bustling activity around the hotel.

The staff is very helpful and friendly, available at any time of the day. They quickly attend to any needs and are accommodating, making the overall experience pleasant for guests.

The rooms are very generous in size, with comfortable beds and the option to upgrade to a balcony room for a lovely experience. The hotel pays attention to requests like providing a hairdryer and iron for clothes, ensuring a comfortable stay.

The location is in the heart of the city center, just a minute's walk to the church and close to local street vendors, convenience stores, and street markets. It's a great value for the price, with easy access to various attractions and amenities.

The hotel is close to many food, spa, massage, and shopping places, offering a convenient and vibrant environment for guests. Additionally, there are good coffee shops and great dining options nearby, making it an ideal location for food enthusiasts.

If you prefer to avoid climbing stairs, request a room on a lower floor as there is no elevator in the hotel.

Consider upgrading to a balcony room for a lovely view and the opportunity to observe local activities from the comfort of your room.

Keep in mind that the hotel is located in a busy area, and noise from the street and stairwell might be audible in the rooms. Light sleepers may want to prepare accordingly.

Some guests were disappointed with the first room they received, which had no windows and was described as dated and dark. Ensure you are aware of the room type you are booking to avoid any surprises.

While the staff is friendly, communication may be challenging due to limited English proficiency. Using translation tools like Google Translate can facilitate interactions.

Several guests mentioned cleanliness issues, such as dirty floors and peeling wallpaper. It's advisable to manage expectations regarding room cleanliness.

The hotel's location is praised for its proximity to the cathedral, local vendors, and night markets. Embrace the bustling atmosphere and explore the nearby attractions and dining options.

Some guests reported unavailability of basic amenities and services, such as laundry facilities and breakfast, despite being advertised. Consider making alternative arrangements if these are essential to your stay.

Wi-Fi connectivity may be inconsistent, so if reliable internet access is crucial for your trip, it's advisable to have a backup plan.

If you require airport transportation, it's recommended to confirm the details in advance to avoid any inconvenience upon arrival.